Phoenix, 85018, AZ,
United States
Arizona Care Network LLC Technographics
Arizona Care Network LLC Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Arizona Care Network LLC and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 65 Arizona Care Network LLC employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Arizona Care Network LLC has purchased the following applications: TeamSupport SnapEngage for Chatbots and Conversational AI in 2019, SAS Episode Analytics for Analytics and BI in 2016, Cisco Webex Meetings for Audio Video and Web Conferencing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Arizona Care Network LLC is running and its propensity to invest more and deepen its relationship with TeamSupport , SAS Institute , Cisco Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Arizona Care Network LLC revenues, which have grown to $17.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Arizona Care Network LLC intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Arizona Care Network LLC Tech Stack and Enterprise Applications
Arizona Care Network LLC AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| TeamSupport | Legacy | TeamSupport SnapEngage | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
Arizona Care Network LLC implemented TeamSupport SnapEngage in 2019 on its public website. The deployment of TeamSupport SnapEngage, categorized as Chatbots and Conversational AI, establishes a customer-facing conversational layer to support patient and member services. Arizona Care Network LLC operates with 65 employees and approximately 17,000,000 in revenue, and the implementation is scoped to website-based patient engagement and support workflows on azcarenetwork.org. The application name TeamSupport SnapEngage is surfaced as the primary web chat interface for member interactions.
The implementation centered on embedding the TeamSupport SnapEngage chat widget into key site pages, configuring conversational workflows, and enabling automated routing and session handoff consistent with Chatbots and Conversational AI capabilities. Operational ownership is aligned to member services and patient access teams, who monitor live sessions and execute scripted escalation procedures as part of service workflows. Governance emphasized front-line scripting, conversational content management, and web front-end instrumentation for monitoring chat interactions.
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Arizona Care Network LLC Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAS Institute | Legacy | SAS Episode Analytics | Analytics and BI | Analytics and BI | n/a | 2016 | 2016 |
In 2016 Arizona Care Network LLC initiated implementation of SAS Episode Analytics in the Analytics and BI category to standardize encounter-level clinical data. The project began with a formal scope to implement CDISC standards alongside the SAS implementation of the Observational Medical Outcomes Partnership OMOP standard for encounter data, aligning clinical records to standardized data models for downstream analysis.
Implementation work focused on configuring SAS Episode Analytics modules for episode construction, cohort definition, and standardized encounter mapping. The configuration included data model normalization, ETL pipelines to translate raw encounter records into OMOP-conformant structures, and CDISC-aligned metadata tagging to support clinical reporting and regulatory-ready datasets.
Operational integration centered on ingesting encounter datasets from the organization clinical sources into the SAS Episode Analytics framework, enabling clinical analytics and population health workflows to consume OMOP-standardized episodes. The deployment covered clinical analytics and care management functions, with data feeds routed into reporting and visualization processes configured inside SAS Episode Analytics.
Governance work established CDISC and OMOP mapping rules, validation checkpoints, and a staged rollout plan to onboard departments to the new episode analytics capability. The program emphasized controlled data standardization and repeatable mapping processes to ensure consistent encounter normalization across the network.
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Arizona Care Network LLC Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, Arizona Care Network LLC deployed Cisco Webex Meetings as an embedded conferencing capability on its public website. Cisco Webex Meetings is positioned as an Audio Video and Web Conferencing application enabling browser-based join flows for external and internal participants.
The implementation centers on web-embedded meeting access, leveraging platform capabilities such as real-time video and audio, screen sharing, meeting scheduling, and session recording consistent with Audio Video and Web Conferencing workflows. Configuration likely includes persistent meeting links or embedded widgets on site pages to support ad hoc and scheduled sessions while minimizing client installation friction.
Operationally the deployment supports collaboration across clinical coordination and administrative functions by providing an external-facing entry point for virtual sessions. Governance considerations implied by a website-hosted conferencing layer include access control, meeting scheduling policy, and retention controls for recorded sessions to align with healthcare compliance and internal collaboration policies.
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Collaboration | Collaboration |
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2017 | 2017 |
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Arizona Care Network LLC CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Marketing Automation | CRM |
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2019 | 2019 |
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Arizona Care Network LLC PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2019 | 2019 |
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Arizona Care Network LLC IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Arizona Care Network LLC
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by Arizona Care Network LLC Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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