Ark Syndicate Management
40 Leadenhall Street,
London, EC3A 2BJ,
United Kingdom
London, EC3A 2BJ,
United Kingdom
44 20 3023-4020
Insurance
Ark Syndicate Management Technographics
Ark Syndicate Management Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Ark Syndicate Management and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 217 Ark Syndicate Management employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Ark Syndicate Management has purchased the following applications: NdexInsure Claims for Insurance Claims Management in 2015, ServiceNow ITSM for IT Service Management in 2023, Mimecast Email Security for Secure Email Gateways (SEGs) in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Ark Syndicate Management is running and its propensity to invest more and deepen its relationship with Northdoor , ServiceNow , Mimecast or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Ark Syndicate Management revenues, which have grown to $172.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Ark Syndicate Management intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Ark Syndicate Management Tech Stack and Enterprise Applications
Ark Syndicate Management ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Northdoor | Legacy | NdexInsure Claims | Insurance Claims Management | ERP Services and Operations | n/a | 2015 | 2015 |
In 2015, Ark Syndicate Management implemented NdexInsure Claims. NdexInsure Claims formed the Insurance Claims Management component of Northdoor's NdexInsure suite and was deployed to centralize claims processing and adjudication workflows.
The implementation configured core Claims Management capabilities, including claims lifecycle tracking, rules based adjudication, configurable workflow routing, and case documentation capture. The deployment leveraged NdexInsure modules for Workflow, Data Warehouse & BI, Web Portal and Financial Ledgers to provide integrated reporting and document access across claims processes.
Integration within the NdexInsure suite linked the Claims Management module to the Underwriting Policy Administration System and the Broking Solution e messaging, enabling claim context to be associated with policy and broking records. Operational coverage focused on claims, compliance and finance business functions at Ark Syndicate Management, with the Web Portal used to support broker interactions and submissions.
Governance was reinforced through automated workflow controls and the embedded Sanctions Checker to support compliance screening during claims intake and settlement. Northdoor were awarded a European IT Excellence Award for the work they performed for Ark Syndicate Management, reflecting recognition of the implementation effort for NdexInsure Claims.
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Insurance Policy Administration | ERP Services and Operations |
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2015 | 2015 |
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Insurance Pricing and Rating Engine | ERP Services and Operations |
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2015 | 2015 |
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Ark Syndicate Management ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ServiceNow | Legacy | ServiceNow ITSM | IT Service Management | ITSM | n/a | 2023 | 2023 |
In 2023 Ark Syndicate Management deployed ServiceNow ITSM for IT Service Management. The ServiceNow ITSM implementation is surfaced on the corporate website to provide a centralized entry point for IT support and employee self service.
Implementation emphasized core IT Service Management capabilities common to the category, including incident management, problem management, change management, request fulfillment, a service catalog and a knowledge base. Configurations reflect centralized ticketing and SLA tracking, with role based access controls for IT staff and business stakeholders. The deployment footprint was sized to support Ark Syndicate Managements 127 employee organization and internal IT operations.
Operational coverage focuses on internal IT support and end user service across underwriting, operations and corporate functions, with the ServiceNow ITSM self service portal exposed via the company website. Governance aligns to established ITSM processes with defined service owners, approval steps for change workflows and a consolidated incident escalation model to manage requests. Ark Syndicate Management ServiceNow ITSM IT Service Management is therefore positioned as the primary platform for routing, tracking and resolving IT related requests through its website presence.
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Ark Syndicate Management CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Mimecast | Legacy | Mimecast Email Security | Secure Email Gateways (SEGs) | CyberSecurity | n/a | 2019 | 2019 |
In 2019, Ark Syndicate Management implemented Mimecast Email Security as its Secure Email Gateways (SEGs) solution to protect corporate email for its United Kingdom insurance operations. The deployment was positioned to secure inbound and outbound mail streams for the company, with Mimecast Email Security referenced in public site metadata and operational documentation visible on the corporate website.
Mimecast Email Security was configured to deliver standard Secure Email Gateways (SEGs) capabilities, including inbound and outbound email filtering, spam and malware scanning, attachment protection and secure URL handling, and targeted threat protection workflows. The implementation used Mimecast Email Security administrative controls to define policy tiers, quarantine handling and conditional delivery rules consistent with SEG functional patterns.
The architecture reflects a cloud-hosted SEG model, routing Ark Syndicate Management email through Mimecast Email Security infrastructure for centralized policy enforcement and management. Operational ownership sits with the company IT and information security functions, which manage policy configuration, quarantine workflows and administrative access through the Mimecast console, while the service is surfaced on the company website as part of its email protection posture.
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IT Decision Makers and Key Stakeholders at Ark Syndicate Management
| First Name | Last Name | Title | Function | Department | Phone | |
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Director of Underwriting | Director | Risk | |
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Underwriting Operations Manager | Manager | Risk | |
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Head of Underwriting Support | Director | Risk | |
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Group Chief Underwriting Officer | CXO | Risk | |
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IT Operations Officer | Non Manager | IT | |
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Apps Being Evaluated by Ark Syndicate Management Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Ark Syndicate Management IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Ark Syndicate Management digital transformation priorities and AI adoption trends.
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FAQ - APPS RUN THE WORLD Ark Syndicate Management Technographics
Ark Syndicate Management is a Insurance organization based in United Kingdom,
with around 217 employees and annual revenues of $172.0 million.
Ark Syndicate Management operates a diverse technology stack with applications such as
NdexInsure Claims, ServiceNow ITSM and Mimecast Email Security,
covering areas like Insurance Claims Management, IT Service Management and Secure Email Gateways (SEGs).
Ark Syndicate Management has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Northdoor, ServiceNow and Mimecast.
Ark Syndicate Management recently adopted applications including
ServiceNow ITSM in 2023, Mimecast Email Security in 2019 and NdexInsure Claims in 2015,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Ark Syndicate Management’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Ark Syndicate Management’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Ark Syndicate Management technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.