Ardmore, 19003, PA,
United States
Armen Chevrolet Inc. Technographics
Armen Chevrolet Inc. Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Armen Chevrolet Inc. and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 36 Armen Chevrolet Inc. employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Armen Chevrolet Inc. has purchased the following applications: Reynolds and Reynolds DMS for Dealership Management in 2010, CDK Global CRM for Automotive Dealership CRM in 2016, CrownPeak Universal Consent Platform (formerly Evidon) for Governance, Risk and Compliance in 2013 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Armen Chevrolet Inc. is running and its propensity to invest more and deepen its relationship with Reynolds and Reynolds Company , CDK Global , Emplifi or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Armen Chevrolet Inc. revenues, which have grown to $3.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Armen Chevrolet Inc. intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Armen Chevrolet Inc. Tech Stack and Enterprise Applications
Armen Chevrolet Inc. ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Reynolds and Reynolds Company | Legacy | Reynolds and Reynolds DMS | Dealership Management | ERP Services and Operations | n/a | 2010 | 2010 |
In 2010, Armen Chevrolet Inc. implemented Reynolds and Reynolds DMS. The Reynolds and Reynolds DMS, a Dealership Management application, was provisioned to centralize core dealership operations across sales, fixed operations, parts, finance and insurance, and accounting functions.
Reynolds and Reynolds DMS was configured to include standard Dealership Management capabilities such as inventory management, sales desk and deal processing, service scheduling and repair order management, parts bin and order management, accounting ledger integration, and CRM driven customer satisfaction tracking. Configuration emphasized CSI and customer retention workflows and staff were documented as proficient in using V Auto, Reynolds & Reynolds, Dealer Track, Route One ADP, VinSolutions, and Higher Gear to support those workflows.
Integrations were established to synchronize vehicle pricing and market data with V Auto, exchange finance origination and credit workflows with Route One ADP, align CRM records with VinSolutions, and connect retail and auction related processes with Dealer Track, while Higher Gear supported service and parts data exchange. These integrations were implemented to maintain a unified operational data model across sales, service, parts, F&I, and accounting teams within the dealership.
Operational governance focused on standardizing sales to service handoffs and customer follow up processes to reinforce CSI and retention objectives. Training and process documentation accompanied the deployment to ensure operational adoption across departments, and the implementation positioned Armen Chevrolet Inc. to operate Reynolds and Reynolds DMS as the central system for dealership business functions.
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Armen Chevrolet Inc. CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CDK Global | Legacy | CDK Global CRM | Automotive Dealership CRM | CRM | n/a | 2016 | 2016 |
In 2016, Armen Chevrolet Inc. deployed CDK Global CRM as its customer relationship platform. CDK Global CRM functions as an Automotive Dealership CRM and is surfaced on the Armen Chevrolet website to capture inbound sales and service leads.
The implementation emphasized core CRM capabilities common to the category, including web lead capture, contact and account management, sales pipeline tracking, and service appointment scheduling. Configuration work mapped website lead forms directly into CDK Global CRM records, established basic automation for lead assignment and follow up, and included vehicle inventory reference fields to link leads to specific stock.
Operational ownership sits with dealership sales and service teams at the United States location, with CRM usage focused on front line customer engagement and appointment workflows. Governance and operational processes were organized around website lead intake, role based access for sales and service staff, and routine record management to maintain contact data and follow up activity.
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Customer Experience | CRM |
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2011 | 2011 |
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Data Management Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2014 | 2014 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2015 | 2015 |
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Armen Chevrolet Inc. TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CrownPeak | Legacy | CrownPeak Universal Consent Platform (formerly Evidon) | Governance, Risk and Compliance | TRM | n/a | 2013 | 2013 |
In 2013, Armen Chevrolet Inc. implemented CrownPeak Universal Consent Platform (formerly Evidon) on its public website. The CrownPeak Universal Consent Platform was deployed to standardize cookie consent capture and preference management within the Governance, Risk and Compliance category, providing a web-level control point for visitor privacy choices.
Functional capabilities implemented include consent management, preference center presentation, persistent consent recording for auditability, and tag control orchestration, reflecting standard Governance, Risk and Compliance platform workflows. The implementation is scoped to the corporate website https://www.armencars.com/, and governance effort concentrated on centralizing consent data, embedding consent capture into site templates, and operationalizing consent workflows to reduce manual handling of visitor privacy preferences.
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Armen Chevrolet Inc. IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2011 | 2011 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Armen Chevrolet Inc.
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Armen Chevrolet Inc. Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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