List of Reynolds and Reynolds DMS Customers
Dayton, 45430, OH,
United States
Since 2010, our global team of researchers has been studying Reynolds and Reynolds DMS customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Reynolds and Reynolds DMS for Dealership Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Reynolds and Reynolds DMS for Dealership Management include: Penske Automotive Group, a United States based Automotive organisation with 28900 employees and revenues of $30.50 billion, Open Road Auto Group, a United States based Automotive organisation with 2700 employees and revenues of $1.00 billion, Leader Automotive Group, a United States based Automotive organisation with 500 employees and revenues of $300.0 million, Voss Auto Network, a United States based Automotive organisation with 600 employees and revenues of $112.0 million, Toresco Enterprises Inc, a United States based Automotive organisation with 600 employees and revenues of $70.0 million and many others.
Contact us if you need a completed and verified list of companies using Reynolds and Reynolds DMS, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the ERP Financial Management software purchases.
The Reynolds and Reynolds DMS customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of ERP Financial Management software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Albuquerque Motor Company, Inc | Automotive | 30 | $5M | United States | Reynolds and Reynolds Company | Reynolds and Reynolds DMS | Dealership Management | 2012 | n/a |
In 2012 Albuquerque Motor Company, Inc implemented Reynolds and Reynolds DMS within its Dealership Management environment to serve core accounting, HR, wholesale and front office operations. The deployment supported a single dealership with roughly 30 employees and was positioned as the primary system of record for transaction processing and employee administration.
Operational use of the Reynolds and Reynolds DMS centered on financial and personnel workflows, with staff using the Reynolds & Reynolds ERA System for posting invoices, reconciling statements and writing payables checks. Payroll and HR activities were performed in the system, including verifying timecards, entering new employees, posting payroll information, writing payroll checks, paying taxes and issuing garnishment checks, while wholesale processing included entering wholesales, preparing titles and powers of attorney, and exchanging checks and titles with wholesalers.
The implementation covered accounting, human resources, title and wholesale desks, and front desk reception tasks such as answering phones, transferring calls and accepting FEDEX and UPS packages, aligning operational responsibilities around the Dealership Management platform. Governance practices included system-driven payroll and payables workflows and the use of the application during orientation and benefits enrollment for newly eligible employees, embedding the Reynolds and Reynolds DMS into routine dealership administrative processes.
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Alexander Ford | Automotive | 200 | $20M | United States | Reynolds and Reynolds Company | Reynolds and Reynolds DMS | Dealership Management | 2006 | n/a |
In 2006, Alexander Ford implemented Reynolds and Reynolds DMS for Dealership Management. The deployment centralized front-office transaction capture for the Service and Parts departments, assigning the system to handle customer payments, payment data entry, and cash drawer reconciliation workflows.
Reynolds and Reynolds DMS was configured to support point-of-sale payment capture, receipt issuance and balancing, and transaction-level posting to the dealership accounting records, with front-desk workflows for multi-line phone handling and office documentation filing. Operational scope covered Service and Parts departments and the dealership cashiering and administrative staff, with governance processes defined for daily cash balancing and receipts filing. Functional capabilities emphasized payment processing, cash management, receipt printing and filing, and service and parts invoicing, aligning the Dealership Management application to the business functions of accounting, service operations and parts control.
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American Chevrolet of Modesto, Inc | Automotive | 40 | $5M | United States | Reynolds and Reynolds Company | Reynolds and Reynolds DMS | Dealership Management | 2010 | n/a |
In 2010, American Chevrolet of Modesto, Inc implemented Reynolds and Reynolds DMS, adopting it as the core Dealership Management application for the dealership. The implementation was sized for a 40 employee dealership and oriented to unify retail sales, fixed operations, parts, and back office accounting workflows.
The Reynolds and Reynolds DMS implementation included standard Dealership Management modules such as sales and deal processing, finance and insurance transaction management, parts inventory and pricing, service scheduling and repair order management, and general ledger accounting. Configuration emphasized transaction processing workflows, inventory controls, CRM lead capture, and compliance oriented documentation tied to vehicle titling and F and I paperwork.
Deployment covered the showroom, service bays, parts counter, and dealership back office, with role based user profiles configured for sales staff, service advisors, parts personnel, and accounting users. Adoption efforts focused on process standardization, data entry governance, and staged user training to maximize usage of Reynolds and Reynolds DMS.
Governance practices implemented included role based access controls, standardized deal entry and repair order templates, and defined posting procedures for accounting to enforce consistent transactional records. The rollout prioritized configuration and staff enablement to increase system utilization within core business functions.
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American Road Group | Retail | 30 | $15M | United States | Reynolds and Reynolds Company | Reynolds and Reynolds DMS | Dealership Management | 2013 | n/a |
In 2013 American Road Group implemented Reynolds and Reynolds DMS as its core Dealership Management application. The deployment was tied to a database conversion event, with a documented migration from ADP LightSpeed to Reynolds & Reynolds ERA-IGNITE in November 2013, and operations that had previously run on CDK Lightspeed EVO referenced in personnel records.
The Reynolds and Reynolds DMS implementation targeted standard dealership functional areas common to Dealership Management systems, including inventory and vehicle management, sales deal processing, service lane and repair order management, parts and supply control, and back office accounting workflows. Configuration work focused on aligning transaction posting rules, tax and title data capture, and retail finance and insurance data elements to ERA-IGNITE data schemas.
The project architecture emphasized a database conversion and cutover model, migrating transactional and master data into Reynolds & Reynolds ERA-IGNITE while preserving sales, service and parts history for continuity. Operational coverage was concentrated on the retailer level for American Road Group, supporting dealer sales, fixed operations, parts, and accounting teams across its United States operations with centralized DMS transaction processing.
Governance activities reflected typical DMS rollout patterns, including data cleansing ahead of conversion, staged validation of converted records, and redefined workflow controls for repair orders and accounting postings to match Reynolds and Reynolds DMS process models. Training and procedural updates were applied to dealership staff to align daily operations with the new system and the ERA-IGNITE data model.
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Armen Chevrolet Inc. | Automotive | 36 | $3M | United States | Reynolds and Reynolds Company | Reynolds and Reynolds DMS | Dealership Management | 2010 | n/a |
In 2010, Armen Chevrolet Inc. implemented Reynolds and Reynolds DMS. The Reynolds and Reynolds DMS, a Dealership Management application, was provisioned to centralize core dealership operations across sales, fixed operations, parts, finance and insurance, and accounting functions.
Reynolds and Reynolds DMS was configured to include standard Dealership Management capabilities such as inventory management, sales desk and deal processing, service scheduling and repair order management, parts bin and order management, accounting ledger integration, and CRM driven customer satisfaction tracking. Configuration emphasized CSI and customer retention workflows and staff were documented as proficient in using V Auto, Reynolds & Reynolds, Dealer Track, Route One ADP, VinSolutions, and Higher Gear to support those workflows.
Integrations were established to synchronize vehicle pricing and market data with V Auto, exchange finance origination and credit workflows with Route One ADP, align CRM records with VinSolutions, and connect retail and auction related processes with Dealer Track, while Higher Gear supported service and parts data exchange. These integrations were implemented to maintain a unified operational data model across sales, service, parts, F&I, and accounting teams within the dealership.
Operational governance focused on standardizing sales to service handoffs and customer follow up processes to reinforce CSI and retention objectives. Training and process documentation accompanied the deployment to ensure operational adoption across departments, and the implementation positioned Armen Chevrolet Inc. to operate Reynolds and Reynolds DMS as the central system for dealership business functions.
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Automotive | 50 | $12M | United States | Reynolds and Reynolds Company | Reynolds and Reynolds DMS | Dealership Management | 2009 | n/a |
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Automotive | 300 | $35M | United States | Reynolds and Reynolds Company | Reynolds and Reynolds DMS | Dealership Management | 2013 | n/a |
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Automotive | 100 | $10M | United States | Reynolds and Reynolds Company | Reynolds and Reynolds DMS | Dealership Management | 2019 | n/a |
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Automotive | 5 | $1M | Australia | Reynolds and Reynolds Company | Reynolds and Reynolds DMS | Dealership Management | 2010 | n/a |
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Automotive | 70 | $7M | United States | Reynolds and Reynolds Company | Reynolds and Reynolds DMS | Dealership Management | 2005 | n/a |
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Buyer Intent: Companies Evaluating Reynolds and Reynolds DMS
- JM Family Enterprises, a United States based Distribution organization with 5000 Employees
- I.G. Burton of Seaford Properties, a United States based Automotive company with 10 Employees
- Univar Solutions, a United States based Life Sciences organization with 10000 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
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