Charlotte, 28203, NC,
United States
Armstrong Transport Group Technographics
Armstrong Transport Group Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Armstrong Transport Group and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1000 Armstrong Transport Group employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Armstrong Transport Group has purchased the following applications: Sage Intacct for ERP Financial in 2021, Hubspot Live Chat for Chatbots and Conversational AI in 2019, Google Workspace (Formerly Google G-Suite) for Collaboration in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Armstrong Transport Group is running and its propensity to invest more and deepen its relationship with Sage , HubSpot , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Armstrong Transport Group revenues, which have grown to $230.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Armstrong Transport Group intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Armstrong Transport Group Tech Stack and Enterprise Applications
Armstrong Transport Group ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sage | Legacy | Sage Intacct | ERP Financial | ERP | n/a | 2021 | 2021 |
In 2021, Armstrong Transport Group implemented Sage Intacct as its ERP Financial platform. The deployment targeted corporate finance and third-party billing operations across its Charlotte, NC headquarters and additional sites in Boise, ID and Schaumburg, IL, while supporting accounting touchpoints used by more than 150 independent agent offices and a corporate staff that exceeds 230 employees.
The Sage Intacct implementation was configured to support core financial management workflows typical of an ERP Financial system, including general ledger, accounts payable, accounts receivable, customer and carrier billing, expense management, and financial reporting and consolidation. Configuration emphasis aligned with high-volume invoice processing and billing through third-party payment portals, and the platform was positioned to handle recurring vendor and broker payment setups and audit trails required by transportation finance teams.
Integrations noted in job qualifications and operational context include expense and travel platforms such as Concur, banking connectivity with JPMorgan Chase, and interfaces to transportation management systems used by billing and operations teams. Operational data workflows include bulk data exports and analysis in Excel for payment reconciliation and project-level review, and Sage Intacct is referenced directly as the financial system used to post invoices, process payments, and respond to account inquiries.
Governance and day to day workflow changes centered on centralizing billing and payment processes within Sage Intacct, assigning responsibilities to roles such as Third Party Billing Representative for vendor and broker onboarding, payment setup, auditing, and inquiry resolution. The implementation supports a hybrid work model with in-office collaboration patterns, and financial teams rely on Sage Intacct to standardize invoice posting, billing cycles, and exception handling across corporate finance, accounts payable, customer billing, and carrier payment functions.
|
Armstrong Transport Group AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | Hubspot Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, Armstrong Transport Group implemented Hubspot Live Chat on its public website. Hubspot Live Chat is deployed as a Chatbots and Conversational AI solution to support web-based customer engagement and lead capture for the transportation company.
The deployment centers on a website-embedded live chat widget and conversational workflows that handle inbound inquiries, route conversations to sales and service queues, and generate contact records for follow up in downstream processes. Configuration details emphasize chat routing rules, canned responses and session transcript capture to support operational handoff, with governance aligned to digital operations and customer service processes. The implementation focuses on supporting customer service and sales functions through real-time web engagement and structured conversational handling.
|
Armstrong Transport Group Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Armstrong Transport Group implemented Google Workspace (Formerly Google G-Suite) to deliver enterprise Collaboration capabilities across its organization. Armstrong Transport Group implemented Google Workspace (Formerly Google G-Suite) in 2015 to centralize email, document collaboration, calendaring, and meeting tools supporting core business functions such as operations, dispatch, finance, and HR.
The deployment centered on standard Google Workspace modules, including Gmail for corporate email, Google Drive for file storage, Google Docs, Sheets and Slides for collaborative authoring, Google Calendar for scheduling, and Google Meet for video conferencing. Administrative capabilities were established using the Google Workspace Admin console, and the deployment leveraged Drive for desktop and mobile clients to maintain distributed access for office and field personnel.
Governance focused on user and group provisioning, role based access controls through the Admin console, basic device management and common compliance settings such as retention controls and sharing policies. Operational workflows were adapted to rely on shared drives, collaborative editing, and calendar based scheduling to reduce document handoffs and support dispatch and operations coordination.
Publicly observable signals indicate Google Workspace is referenced on the Armstrong Transport Group website, confirming the application presence. Armstrong Transport Group Google Workspace (Formerly Google G-Suite) Collaboration supports cross functional business communication and collaborative content workflows within the company.
|
|
|
|
|
|
Collaboration | Collaboration |
|
2021 | 2021 |
|
Armstrong Transport Group Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Intelligent Document Processing | Content Management |
|
2023 | 2023 |
|
|
|
|
|
Web Content Management | Content Management |
|
2020 | 2020 |
|
Armstrong Transport Group CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
CRM | CRM |
|
2020 | 2020 |
|
|
|
|
|
Customer Support | CRM |
|
2020 | 2020 |
|
|
|
|
|
Marketing Automation | CRM |
|
2021 | 2021 |
|
Armstrong Transport Group ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
IT Service Management | ITSM |
|
2022 | 2022 |
|
Armstrong Transport Group PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2021 | 2021 |
|
Armstrong Transport Group IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2019 | 2019 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2015 | 2015 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2022 | 2022 |
|
Armstrong Transport Group CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Web Gateways (SWG) | CyberSecurity |
|
2021 | 2021 |
|
IT Decision Makers and Key Stakeholders at Armstrong Transport Group
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| Chief Technology Officer | CXO | IT | ||||
| Director of Technology | Director | IT | ||||
| IT Manager | Manager | IT |
Apps Being Evaluated by Armstrong Transport Group Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-04-02 | Armstrong Transport Group | Evaluated | IntelliTrans | IntelliTrans TMS (CarrierPoint) | Transportation Management | SCM |