Arqiva
Crawley Court,
Winchester, SO21 2QA,
United Kingdom
Winchester, SO21 2QA,
United Kingdom
44 33 3032-8000
Communications
Arqiva Technographics
Arqiva Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Arqiva and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2300 Arqiva employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Arqiva has purchased the following applications: Oracle E-Business Suite for ERP Financial in 2011, Benefex OneHub | Benefits for Benefits Administration in 2012, Oracle Adaptive Intelligence for Predictive Analytics in 2024 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Arqiva is running and its propensity to invest more and deepen its relationship with Oracle , Benefex, a Zellis Company , Orgvue or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Arqiva revenues, which have grown to $368.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Arqiva intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Arqiva Tech Stack and Enterprise Applications
Arqiva ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle E-Business Suite | ERP Financial | ERP | n/a | 2011 | 2012 |
Arqiva implemented Oracle E-Business Suite in 2011. The deployment is classified in the ERP Financial category and was established to consolidate core finance and project accounting capabilities for Arqiva's communications operations in the United Kingdom. Oracle E-Business Suite is referenced as the primary application for transactional finance, project cost control, and time capture workflows.
An R12 assessment and health check was conducted in 2012 with a focus on Oracle Projects and Oracle Time and Labor, led by an R12 Team Lead. The engagement included detailed gap analysis, workshops with functional stakeholders, and configuration reviews to align R12 feature sets with Arqiva business processes and reporting needs. Recommendations emphasized adopting specific R12 capabilities and reworking process flows to strengthen project accounting and time-entry controls.
Operational scope targeted finance and project controls teams, with workshops used to formalize governance, revise workflow handoffs, and document required configuration changes. The assessment explicitly aimed to identify improvements in current business processes and reduce costs through R12 feature adoption and tighter process governance.
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ERP Financial | ERP |
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2020 | 2021 |
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Expense Management | ERP |
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2011 | 2011 |
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Arqiva HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Benefex, a Zellis Company | Legacy | Benefex OneHub | Benefits | Benefits Administration | HCM | n/a | 2012 | 2012 |
In 2012, Arqiva deployed Benefex OneHub | Benefits as its Benefits Administration platform. The implementation centralized benefits configuration and employee self service for enrollment, eligibility and plan configuration across Arqiva human resources, and was configured to handle Group Personal Pension Plan enrollment options and additional voluntary contributions.
Benefex OneHub | Benefits was used to manage benefits administration workflows and benefit elections for active members, aligning plan rules that allow active defined benefit plan members to join the GPP on an employee only contribution basis. The Arqiva Group Personal Pension Plan itself continued to be managed through an online system called Orbit, which provided access to over 250 investment funds and a pension planning tool via https://orbit.orbitbenefits.com/login/login.html, and served as the member interface for fund selection. Operationally the deployment split administration tasks between the centralized benefits platform and the GPP account management portal, with Benefex OneHub | Benefits orchestrating enrollment workflows and directing members to Orbit for ongoing pension account servicing, while HR retained governance over eligibility controls and enrollment routing.
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Core HR | HCM |
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2018 | 2018 |
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Learning and Development | HCM |
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2018 | 2018 |
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Payroll | HCM |
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2018 | 2018 |
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Recruiting | HCM |
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2020 | 2020 |
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Time and Attendance | HCM |
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2018 | 2018 |
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Workforce Analytics | HCM |
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2018 | 2018 |
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Workforce Management | HCM |
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2006 | 2006 |
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Arqiva AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Adaptive Intelligence | Predictive Analytics | AI-Powered Application | Cognizant | 2024 | 2025 |
In 2024 Arqiva deployed Oracle Adaptive Intelligence as a Predictive Analytics layer to extend its existing Oracle Fusion Cloud HCM deployment. The project is positioned to surface predictive talent and learning signals directly within HR workflows, with the full application name Oracle Adaptive Intelligence used throughout reporting and model configuration.
The implementation mapped Oracle Adaptive Intelligence to core HCM functional areas including payroll, HR help desk, time, absence and employee self service, leveraging predictive models for skills inference and learning recommendations. Configuration emphasized automated model scoring and orchestration of talent insights into recruitment, learning assignment and absence-handling workflows.
Delivery was executed with Cognizant and focused on UK operations, aligning Oracle Adaptive Intelligence outputs with the Oracle Fusion Cloud HCM data model to ensure consistent workforce and payroll records. Operational coverage centered on HR and payroll teams, and the deployment linked predictive outputs to time and absence records to reduce manual reconciliation between time capture and payroll processing.
Governance and process changes included instrumenting model review gates inside HR change control and routing predictive alerts into the HR help desk workflow for actioning. Outcomes reported by the program included improved talent and learning insights, better HR visibility into workforce skills, and streamlined time and absence to pay processes as the primary business benefits.
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Arqiva Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2013 | 2013 |
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Arqiva Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Management | Content Management |
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2013 | 2013 |
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Digital Signing | Content Management |
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2020 | 2020 |
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Arqiva CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2020 | 2020 |
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Arqiva EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EPM | EPM |
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2023 | 2023 |
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Arqiva ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2018 | 2018 |
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Arqiva TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Treasury Management | TRM |
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2014 | 2014 |
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Arqiva IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Cloud Storage | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Arqiva CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Data Loss Prevention | CyberSecurity |
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2010 | 2010 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at Arqiva
| First Name | Last Name | Title | Function | Department | Phone | |
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Strategic HR Business Partner (Interim Secondment) | Manager | HR | |
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Chief People Officer | CXO | HR | |
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HR Business Partner | Manager | HR | |
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Chief Technology & Transformation Officer | CXO | IT | |
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Group Finance Director | Director | Finance | |
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Finance Director, Business Operations | Director | Finance | |
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Director Of Procurement | Director | Procurement | |
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IT Infrastructure Project Manager | Manager | Finance | |
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Chief Financial Officer | CXO | Finance | |
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Group Head of Treasury, Corporate Finance & Tax | Director | Finance | |
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Head of Finance | Director | Finance | |
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Head of Workforce, Systems & Insights | Director | HR | |
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Director of People Operations | Director | HR | |
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Chief People Officer | CXO | HR | |
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People Systems Lead | Manager | HR | |
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Apps Being Evaluated by Arqiva Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Arqiva IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Arqiva digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Arqiva Technographics
Arqiva is a Communications organization based in United Kingdom,
with around 2300 employees and annual revenues of $368.0 million.
Arqiva operates a diverse technology stack with applications such as
Oracle E-Business Suite, Benefex OneHub | Benefits and Oracle Adaptive Intelligence,
covering areas like ERP Financial, Benefits Administration and Predictive Analytics.
Arqiva has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle and Benefex, a Zellis Company.
Arqiva recently adopted applications including
Oracle Adaptive Intelligence in 2024, Oracle Cloud EPM in 2023 and Hubspot Marketing Automation in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Arqiva’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Arqiva’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Arqiva technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.