Puebla, 72420,
Mexico
Arquien De Oriente Technographics
Arquien De Oriente Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Arquien De Oriente and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 33 Arquien De Oriente employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Arquien De Oriente has purchased the following applications: Drift AI Chatbot for Chatbots and Conversational AI in 2018, Fullstory Analytics for Analytics and BI in 2021, Slack Connect for Collaboration in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Arquien De Oriente is running and its propensity to invest more and deepen its relationship with Drift , FullStory , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Arquien De Oriente revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Arquien De Oriente intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Arquien De Oriente Tech Stack and Enterprise Applications
Arquien De Oriente AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Drift | Legacy | Drift AI Chatbot | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018 Arquien De Oriente implemented Drift AI Chatbot on its public website. The deployment positions Drift AI Chatbot within the companys Chatbots and Conversational AI footprint to support customer engagement and lead intake for its Construction and Real Estate operations in Mexico.
The implementation centers on a web embedded conversational interface delivering automated responses, scripted qualification dialogues, and session handoff to human agents. Configuration work focused on conversational workflows, intent classification, form based lead capture, and iterative tuning of message flows, reflecting common Chatbots and Conversational AI functional modules.
Operational ownership is concentrated with marketing and sales teams given the companys 33 employee size, with the chatbot used to capture inbound inquiries and surface qualified prospects. Governance practices include maintained conversational playbooks, role based configuration controls, and periodic review of dialogue scripts to align with business intake processes.
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Arquien De Oriente Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| FullStory | Legacy | Fullstory Analytics | Analytics and BI | Analytics and BI | n/a | 2021 | 2021 |
In 2021, Arquien De Oriente implemented Fullstory Analytics for its native mobile apps to reduce friction, improve troubleshooting, and better measure new iOS features. The Fullstory Analytics deployment targeted product and customer support teams in the United States and was positioned to support mobile issue investigation and feature instrumentation within the product organization. The implementation centered on client side instrumentation consistent with Analytics and BI practices, using session replay, event level capture, and funnel analysis to surface mobile user experience friction and feature adoption signals. Fullstory Analytics was configured to capture segmented sessions tied to new iOS feature releases and to provide timestamped event traces for reproducible issue investigation. Operational coverage was scoped to product management and customer support workflows, with the analytics console used day to day for reproducing reported mobile issues and validating feature behavior. Architecturally the deployment relied on mobile SDK integration feeding a centralized cloud analytics instance, enabling cross session correlation and role based access controls for product and support users. Governance and rollout followed phased feature tracks and integrated session investigation into existing incident and ticket workflows for product and support teams. The vendor case study reported that the Fullstory Analytics implementation cut time to resolution for mobile issues by approximately 25 percent and increased overall customer satisfaction by approximately 20 percent, figures attributed to the vendor case study.
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Analytics and BI | Analytics and BI |
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2024 | 2024 |
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Arquien De Oriente Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Slack Connect | Collaboration | Collaboration | n/a | 2022 | 2022 |
In 2022, Arquien De Oriente implemented Slack Connect as a Collaboration platform to centralize external and internal messaging for the 33 person construction and real estate firm. The deployment surfaces Slack Connect on the company website to enable real time engagement with external parties and to route inbound web inquiries into the corporate workspace. This implementation positions Slack Connect as the primary collaboration layer for client facing communication and internal coordination.
Slack Connect was configured with a single company workspace and standard Collaboration capabilities including channel based messaging, external channel links for partners and clients, file sharing, and notification routing. Configuration emphasis was on lightweight, role based administration appropriate for a small scale organization, with workspace admins managing channel naming and access controls. The use of Slack Connect on the website suggests a web to channel message flow that captures visitor interactions directly into designated channels for follow up.
Operational coverage centers on core business functions tied to client engagement and project coordination, including sales intake, client support, and on site project communications. Governance focused on channel taxonomy, admin role assignment, and onboarding guidelines to ensure consistent external collaboration practices. The narrative reflects a compact, SaaS oriented Collaboration implementation where Slack Connect is used to connect web visitors and external partners into the company workspace for streamlined communications.
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Online Meeting Scheduling | Collaboration |
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2020 | 2020 |
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Arquien De Oriente Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2023 | 2023 |
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Web Content Management | Content Management |
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2021 | 2021 |
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Arquien De Oriente CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Arquien De Oriente ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2018 | 2018 |
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Arquien De Oriente IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Arquien De Oriente CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Arquien De Oriente
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Apps Being Evaluated by Arquien De Oriente Executives
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