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Michelin, an e2open customer evaluated Oracle Transportation Management

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Arquien De Oriente Data, Technology Stack, and Enterprise Applications
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Drift Legacy Drift AI Chatbot Chatbots and Conversational AI AI-Powered Application n/a 2018 2018
Analytics and BI
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
FullStory Legacy Fullstory Analytics Analytics and BI Analytics and BI n/a 2021 2021
In 2021, Arquien De Oriente implemented Fullstory Analytics for its native mobile apps to reduce friction, improve troubleshooting, and better measure new iOS features. The Fullstory Analytics deployment targeted product and customer support teams in the United States and was positioned to support mobile issue investigation and feature instrumentation within the product organization. The implementation centered on client side instrumentation consistent with Analytics and BI practices, using session replay, event level capture, and funnel analysis to surface mobile user experience friction and feature adoption signals. Fullstory Analytics was configured to capture segmented sessions tied to new iOS feature releases and to provide timestamped event traces for reproducible issue investigation. Operational coverage was scoped to product management and customer support workflows, with the analytics console used day to day for reproducing reported mobile issues and validating feature behavior. Architecturally the deployment relied on mobile SDK integration feeding a centralized cloud analytics instance, enabling cross session correlation and role based access controls for product and support users. Governance and rollout followed phased feature tracks and integrated session investigation into existing incident and ticket workflows for product and support teams. The vendor case study reported that the Fullstory Analytics implementation cut time to resolution for mobile issues by approximately 25 percent and increased overall customer satisfaction by approximately 20 percent, figures attributed to the vendor case study.
Analytics and BI Analytics and BI 2024 2024
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Salesforce Legacy Slack Connect Collaboration Collaboration n/a 2022 2022
Online Meeting Scheduling Collaboration 2020 2020
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Digital Signing Content Management 2023 2023
Web Content Management Content Management 2021 2021
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
CRM CRM 2019 2019
Customer Experience CRM 2019 2019
Digital Advertising Platform CRM 2019 2019
Marketing Analytics CRM 2020 2020
Marketing Automation CRM 2021 2021
Marketing Automation CRM 2021 2021
Sales Automation, CRM, Sales Engagement CRM 2021 2021
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
IT Service Management ITSM 2018 2018
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2021 2021
Application Hosting and Computing Services IaaS 2018 2018
Application Hosting and Computing Services IaaS 2021 2021
Application Hosting and Computing Services IaaS 2019 2019
Content Delivery Network IaaS 2022 2022
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2020 2020
IT Decision Makers and Key Stakeholders at Arquien De Oriente
First Name Last Name Title Function Department Email Phone
No data found
Apps Being Evaluated by Arquien De Oriente Executives
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Arquien De Oriente Technographics

Arquien De Oriente is a Construction and Real Estate organization based in Mexico, with around 33 employees and annual revenues of $1.0 million.

Arquien De Oriente operates a diverse technology stack with applications such as Drift AI Chatbot, Fullstory Analytics and Slack Connect, covering areas like Chatbots and Conversational AI, Analytics and BI and Collaboration.

Arquien De Oriente has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Drift, FullStory and Salesforce.

Arquien De Oriente recently adopted applications including Fullstory Mobile Analytics in 2024, DocuSign eSignature in 2023 and Slack Connect in 2022, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Arquien De Oriente’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Arquien De Oriente’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

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