AI Buyer Insights:

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Michelin, an e2open customer evaluated Oracle Transportation Management

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Michelin, an e2open customer evaluated Oracle Transportation Management

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

Arrow Business Machines
Location
179 Park Lane Poynton,
Stockport, SK12 1RH,
United Kingdom
Website
https://www.arrowbusiness.co.uk/
Phone
44 16 2585-8687
Artw industry
Retail
Employee
Revenue

Arrow Business Machines Technographics

Arrow Business Machines Technographics, Software Purchases, AI and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Arrow Business Machines and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 Arrow Business Machines employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Arrow Business Machines has purchased the following applications: Zendesk Chat for Chatbots and Conversational AI in 2016, PrimaGO eCommerce for eCommerce in 2017, SMTP2GO for Transactional Email in 2017 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Arrow Business Machines is running and its propensity to invest more and deepen its relationship with Zendesk , Prima Software , SMTP2GO or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Arrow Business Machines revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Arrow Business Machines intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Arrow Business Machines Tech Stack and Enterprise Applications

Arrow Business Machines AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Zendesk Legacy Zendesk Chat Chatbots and Conversational AI AI-Powered Application n/a 2016 2016
In 2016, Arrow Business Machines deployed Zendesk Chat on its public website. The company used Zendesk Chat as a Chatbots and Conversational AI solution to deliver on-site real-time messaging and asynchronous visitor engagement, aligning the application to customer service and online sales inquiry handling for the retailer based in the United Kingdom. The implementation consists of an embedded web chat widget delivered via a Zendesk Chat client side snippet, routing conversations to Zendesk Chat's hosted agent console where agents can access session transcripts and visitor context. Functional capabilities configured include real-time messaging, canned responses, and basic chat routing workflows consistent with Chatbots and Conversational AI deployments for small teams, with governance managed by the internal customer service team focusing on web channel moderation and response protocols.
Arrow Business Machines eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Prima Software Legacy PrimaGO eCommerce eCommerce eCommerce n/a 2017 2017
In 2017, Arrow Business Machines implemented PrimaGO eCommerce on its public website, adopting PrimaGO eCommerce in the eCommerce category to enable an online storefront and sales channel for the retailer. The deployment is surfaced through the company website and aligns with the firm’s small UK retail operations. The implementation concentrates on core eCommerce functional modules, including online product catalog management, shopping cart and checkout workflows, content management for storefront pages, and order capture with basic order management capabilities. Configuration appears proportionate to a 10 person business, with catalog and pricing structures sized for a compact SKU set and administrative controls consolidated to minimize operational overhead. PrimaGO eCommerce is integrated into the website as the customer facing storefront, providing catalog presentation, customer order capture, and hosted storefront rendering. Operational coverage focuses on web storefront operations, customer order entry, and back office order handling and fulfillment coordination for the retailer. Governance and operational processes are structured around a centralized administrative console within PrimaGO eCommerce, where site content, product updates, pricing adjustments, and order processing are managed by a small internal team. Rollout and ongoing operations reflect a single site ecommerce management model, with staff responsibilities concentrated on catalog maintenance, order processing, and customer service using the PrimaGO eCommerce platform.
Arrow Business Machines PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
SMTP2GO Legacy SMTP2GO Transactional Email PaaS n/a 2017 2017
In 2017, Arrow Business Machines implemented SMTP2GO to handle outbound email from its retail website. The deployment put SMTP2GO into the company’s web infrastructure as the Transactional Email provider, with SMTP2GO configured to manage SMTP relay and API-based message delivery for site-originated emails. The implementation configured SMTP credentials and API keys within the website to route contact form messages, order confirmations and account notifications through SMTP2GO, and the SMTP2GO dashboard was used for monitoring and delivery visibility. Operational coverage was focused on customer communications and support workflows tied to the website, with configuration aligned to standard Transactional Email practices such as credential management and deliverability controls, and governance kept within the small internal operations team responsible for the site.
Arrow Business Machines IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2017 2017
Content Delivery Network IaaS 2016 2016

IT Decision Makers and Key Stakeholders at Arrow Business Machines

First Name Last Name Title Function Department Email Phone
No data found
Show All Contacts

Apps Being Evaluated by Arrow Business Machines Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Arrow Business Machines IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Arrow Business Machines digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Arrow Business Machines Technographics
Arrow Business Machines is a Retail organization based in United Kingdom, with around 10 employees and annual revenues of $1.0 million.
Arrow Business Machines operates a diverse technology stack with applications such as Zendesk Chat, PrimaGO eCommerce and SMTP2GO, covering areas like Chatbots and Conversational AI, eCommerce and Transactional Email.
Arrow Business Machines has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Zendesk, Prima Software and SMTP2GO.
Arrow Business Machines recently adopted applications including PrimaGO eCommerce in 2017, SMTP2GO in 2017 and IONOS Cloud in 2017, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Arrow Business Machines’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Arrow Business Machines’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Arrow Business Machines technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.