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Versus Arthritis Data, Technology Stack, and Enterprise Applications
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Microsoft Legacy Microsoft Azure Cloud Services Application Hosting and Computing Services IaaS n/a 2019 2019
Application Hosting and Computing Services IaaS 2021 2021
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Zoom Video Communications Legacy Zoom Audio Video and Web Conferencing Collaboration n/a 2020 2020
Collaboration Collaboration 2018 2018
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Filament Consultancy Group Legacy Filament AI Enterprise Bot Manager Chatbots and Conversational AI AI-Powered Application n/a 2020 2020 In 2020 Versus Arthritis deployed Filament AI Enterprise Bot Manager to create COVA, a coronavirus information chatbot. The engagement used the Chatbots and Conversational AI application class to relieve pressure on helplines and deliver up-to-date condition specific COVID guidance to the public in the United Kingdom. The Filament AI Enterprise Bot Manager implementation delivered natural language intent classification, scripted conversational flows, and a content management workflow to enable rapid guidance updates. The deployment was web first to maximize public reach and included escalation logic to route unresolved queries to traditional phone and web support channels, preserving existing support workflows. The work followed a rapid 14 day development cycle, focused on iterative tuning and quick content publication. Filament Consultancy Group supported the build and operational handover, and the scope targeted public facing support and the organisation's health information teams. Governance emphasized frequent content reviews and lightweight update processes so clinical and charity teams could maintain accuracy as guidance evolved. The April 2020 rollout improved public access to condition specific COVID information and reduced demand on traditional phone and web support channels.
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Customer Experience CRM 2019 2019
Digital Advertising Platform CRM 2020 2020
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Digital Signing Content Management 2018 2018
Enterprise Content Management Content Management 2020 2020
ERP Financial Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
ERP Financial ERP Financial Management 2017 2017
Expense Management ERP Financial Management 2020 2020
TRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Governance, Risk and Compliance TRM 2020 2020
Governance, Risk and Compliance TRM 2020 2020
IT Decision Makers and Key Stakeholders at Versus Arthritis
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Versus Arthritis Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Versus Arthritis Technographics

Versus Arthritis is a Non Profit organization based in United Kingdom, with around 280 employees and annual revenues of $37.0 million.

Versus Arthritis operates a diverse technology stack with applications such as Microsoft Azure Cloud Services, Zoom and Filament AI Enterprise Bot Manager, covering areas like Application Hosting and Computing Services, Audio Video and Web Conferencing and Chatbots and Conversational AI.

Versus Arthritis has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Microsoft, Zoom Video Communications and Filament Consultancy Group.

Versus Arthritis recently adopted applications including GoDaddy in 2021, Zoom in 2020 and Filament AI Enterprise Bot Manager in 2020, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Versus Arthritis’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Versus Arthritis’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Versus Arthritis technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.