Aruma
Suite 4.01/20 Rodborough Road, Frenchs Forest,
Sydney, 2086, NSW,
Australia
Sydney, 2086, NSW,
Australia
61 13 0053-8746
Healthcare
Aruma Technographics
Aruma Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Aruma and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 5800 Aruma employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Aruma has purchased the following applications: Microsoft Dynamics 365 for Finance and Operations for ERP Financial in 2020, LiveHire ATS for Applicant Tracking System in 2019, SoundHound Houndify AI Platform for Cognitive Computing in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Aruma is running and its propensity to invest more and deepen its relationship with Microsoft , LiveHire , aXcelerate or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Aruma revenues, which have grown to $376.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Aruma intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Aruma Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics 365 for Finance and Operations | ERP Financial | ERP Financial Management | n/a | 2020 | 2020 |
In 2020, Aruma implemented Microsoft Dynamics 365 for Finance and Operations. The deployment was undertaken in the ERP Financial category to address finance process and system improvement priorities across Aruma's disability support operations in Victoria, New South Wales and Queensland.
Microsoft Dynamics 365 for Finance and Operations was configured to centralize core financial management workflows, including general ledger controls, accounts payable and receivable procedures, cash management and financial reporting, aligning with typical ERP Financial functional patterns. The ERP Replacement Project focused on consolidating finance process documentation and introducing configuration and process changes to eliminate non value add tasks within the finance value chain.
The Dynamics 365 deployment was coordinated with parallel initiatives for a Property Maintenance System and a Lease Accounting System, supported by enterprise wide workshops to capture cross functional requirements. Stakeholders facilitated documentation of enterprise wide requirements to ensure Microsoft Dynamics 365 for Finance and Operations accommodated touch points for property and lease accounting where relevant.
Governance and adoption were supported through active contribution to a Data Governance Council and a UX Design Authority, shaping data models, master data stewardship and user experience standards for finance users. Project activities included facilitating workshops and mentoring the finance team to improve process documentation and enable systematic evaluation of existing processes across finance and related operational teams.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveHire | Legacy | LiveHire ATS | Applicant Tracking System | HCM | n/a | 2019 | 2019 |
In 2019, Aruma implemented LiveHire ATS, an Applicant Tracking System, to centralize candidate intake and job advertising. The LiveHire ATS is embedded on Aruma's public careers site to present vacancies and capture applicant profiles, supporting recruitment operations for the 5,800 employee healthcare organization.
The implementation leverages the vendor-hosted LiveHire ATS to deliver standard Applicant Tracking System capabilities including job requisition posting, candidate profile management, talent pooling, workflow automation for screening and interview scheduling, and role-based access controls for recruiters and hiring managers. Configuration and governance emphasize centralized hiring workflows, defined approval gates, and recruiter and hiring manager collaboration within the platform, with primary integration focused on the Aruma careers page for application intake and routing into recruitment pipelines.
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HR Compliance | HCM |
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2020 | 2020 |
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Payroll | HCM |
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2018 | 2018 |
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Time and Attendance | HCM |
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2018 | 2018 |
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Time and Attendance | HCM |
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2018 | 2018 |
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Workforce Management | HCM |
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2021 | 2021 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SoundHound Inc. | Legacy | SoundHound Houndify AI Platform | Cognitive Computing | AI-Powered Application | n/a | 2019 | 2020 |
In 2019 Aruma began exploring Conversational AI, trialing Amelia across two operational use cases while evaluating the SoundHound Houndify AI Platform for Cognitive Computing. Aruma is one of Australia’s leading disability service providers, partnering with roughly 5,000 people with a disability across eastern Australia, and the initiative focused on enhancing disability support services and creating greater independence for service users.
The program centered on using conversational interfaces to capture shift-based customer records and incident reports, seeking capabilities typical of Cognitive Computing such as natural language understanding, dialog management, voice and text capture, and automated data entry to support frontline staff. Aruma trialed Amelia in 2019 and 2020 to assist support workers in customer support settings, and evaluated the SoundHound Houndify AI Platform as part of that exploration, with the intention of providing a more accessible and intuitive way to record critical data at the beginning and end of shifts.
Governance and rollout were conducted as targeted trials in two use cases rather than an enterprise-wide deployment, with operational coverage focused on support workers and customer support workflows. Results from the Amelia trials included reduced incident reporting times and time savings of up to 75 percent in some cases, enabling support workers to spend more time with customers and supporting Aruma’s objective to digitize and resurface client records for improved care delivery.
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Natural Language Processing | AI-Powered Application |
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2019 | 2019 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2019 | 2019 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Marketing Automation | CRM |
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2019 | 2019 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Remote Monitoring and Management | ITSM |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2024 | 2024 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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Web Application Firewalls (WAF), DDoS Protection | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Aruma
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Aruma Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Aruma IT executives and key decision makers. This section highlights Aruma's latest recorded technology evaluations, including RITEQ Rostering for Workforce Scheduling on 2025-05-01. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Aruma digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Aruma Technographics
Aruma is a Healthcare organization based in Australia,
with around 5800 employees and annual revenues of $376.0 million.
Aruma operates a diverse technology stack with applications such as
Microsoft Dynamics 365 for Finance and Operations, LiveHire ATS and SoundHound Houndify AI Platform,
covering areas like ERP Financial, Applicant Tracking System and Cognitive Computing.
Aruma has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft, LiveHire and SoundHound Inc..
Aruma recently adopted applications including
Uthentic in 2024, RITEQ Workforce Manager in 2021 and TeamViewer in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Aruma’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Aruma’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Aruma technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.