Sydney, 2086, NSW,
Australia
Aruma Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Aruma and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 5800 Aruma employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Aruma has purchased the following applications: Microsoft Dynamics 365 for Finance and Operations for ERP Financial in 2020, LiveHire ATS for Applicant Tracking System in 2019, SoundHound Houndify AI Platform for Cognitive Computing in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Aruma is running and its propensity to invest more and deepen its relationship with Microsoft , LiveHire , aXcelerate or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Aruma revenues, which have grown to $376.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Aruma intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics 365 for Finance and Operations | ERP Financial | ERP Financial Management | n/a | 2020 | 2020 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveHire | Legacy | LiveHire ATS | Applicant Tracking System | HCM | n/a | 2019 | 2019 |
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HR Compliance | HCM |
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2020 | 2020 |
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Payroll | HCM |
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2018 | 2018 |
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Time and Attendance | HCM |
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2018 | 2018 |
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Time and Attendance | HCM |
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2018 | 2018 |
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Workforce Management | HCM |
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2021 | 2021 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SoundHound Inc. | Legacy | SoundHound Houndify AI Platform | Cognitive Computing | AI-Powered Application | n/a | 2019 | 2020 |
In 2019 Aruma began exploring Conversational AI, trialing Amelia across two operational use cases while evaluating the SoundHound Houndify AI Platform for Cognitive Computing. Aruma is one of Australia’s leading disability service providers, partnering with roughly 5,000 people with a disability across eastern Australia, and the initiative focused on enhancing disability support services and creating greater independence for service users.
The program centered on using conversational interfaces to capture shift-based customer records and incident reports, seeking capabilities typical of Cognitive Computing such as natural language understanding, dialog management, voice and text capture, and automated data entry to support frontline staff. Aruma trialed Amelia in 2019 and 2020 to assist support workers in customer support settings, and evaluated the SoundHound Houndify AI Platform as part of that exploration, with the intention of providing a more accessible and intuitive way to record critical data at the beginning and end of shifts.
Governance and rollout were conducted as targeted trials in two use cases rather than an enterprise-wide deployment, with operational coverage focused on support workers and customer support workflows. Results from the Amelia trials included reduced incident reporting times and time savings of up to 75 percent in some cases, enabling support workers to spend more time with customers and supporting Aruma’s objective to digitize and resurface client records for improved care delivery.
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Natural Language Processing | AI-Powered Application |
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2019 | 2019 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2019 | 2019 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Marketing Automation | CRM |
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2019 | 2019 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Remote Monitoring and Management | ITSM |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2024 | 2024 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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Web Application Firewalls (WAF), DDoS Protection | CyberSecurity |
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2021 | 2021 |
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