Singapore, 486361,
Singapore
Arvato Digital Services Technographics
Arvato Digital Services Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Arvato Digital Services and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1000 Arvato Digital Services employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
Arvato Digital Services has purchased the following applications: SAP ERP ECC 6.0 for ERP Financial in 2007, Unit4 Prosoft HRMS for Core HR in 2010, Microsoft 365 for Collaboration in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Arvato Digital Services is running and its propensity to invest more and deepen its relationship with SAP , UNIT4 , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Arvato Digital Services revenues, which have grown to $100.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Arvato Digital Services intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Arvato Digital Services Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP ERP ECC 6.0 | ERP Financial | ERP Financial Management | n/a | 2007 | 2008 |
In 2007, Arvato Digital Services implemented SAP ERP ECC 6.0 as its ERP Financial platform to support Finance Services and Accounts Payable. The implementation centered on core financial modules with emphasis on accounts payable transaction processing and SAP workflow automation. The deployment was structured to serve the company's Finance Services function and to provide systemized SLA and KPI monitoring for operational teams.
Operational coverage included the Accounts Payable team within Finance Services, ongoing liaison with BPO clientele and Head Office teams in Singapore and Germany, and on-site coordination noted in personnel records between June 2012 and August 2014 where a Finance Services Executive served as primary oversight and subject matter expert for Accounts Payable processes and SAP workflow/processes. Functional configurations and governance mechanisms implemented encompassed timely and accurate data entry controls, daily and monthly financial reporting, workflow-driven approval paths, and project coordination for new AP tasks and process changes. The narrative links Arvato Digital Services, SAP ERP ECC 6.0, ERP Financial, and Finance Services, reflecting the application, its category, and the business function supported.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UNIT4 | Legacy | Unit4 Prosoft HRMS | Core HR | HCM | n/a | 2010 | 2010 |
In 2010 Arvato Digital Services implemented Unit4 Prosoft HRMS as its Core HR system for its Singapore HR operations supporting approximately 1,000 employees. Unit4 Prosoft HRMS is positioned as the central employee master and workforce administration platform, consolidating personnel records and organizational structure for HR and people managers.
Configuration emphasized Core HR capabilities typical of the category, including employee master data, position and organizational management, absence and leave administration, and HR self-service workflows. The deployment operationalized HR processes across HR administration and people management, using role based access controls and centralized recordkeeping to govern day to day personnel management within Arvato Digital Services.
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Payroll | HCM |
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2010 | 2010 |
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Recruiting, Applicant Tracking System | HCM |
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2016 | 2016 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2020 | 2020 |
In 2020 Arvato Digital Services implemented Microsoft 365 to support Collaboration across its professional services operations in Singapore. The deployment centers on a cloud hosted Microsoft 365 tenant to centralize enterprise email, document collaboration, and real time communication for internal teams.
Microsoft 365 components are used to deliver core Collaboration capabilities including Exchange Online for enterprise email, SharePoint Online for intranet and document management, OneDrive for Business for personal file synchronization, Microsoft Teams for meetings and persistent chat, and Office desktop and web applications for productivity. The implementation leverages built in compliance and information protection features within Microsoft 365, such as retention labels, data loss prevention, and eDiscovery, to address professional services record keeping and client data handling.
Identity and access are managed through Azure Active Directory to enable single sign on and automated user provisioning, with device management and conditional access controls commonly paired with Microsoft 365 to secure endpoints and remote access. Governance is organized around tenant level configuration, user onboarding workflows and collaboration site lifecycle policies, and the corporate website references use of Microsoft 365 as part of Arvato Digital Services technology profile.
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Enterprise Content Management | Content Management |
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2013 | 2013 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Support | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2023 | 2023 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Arvato Digital Services
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by Arvato Digital Services Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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