Zarqa, n/a,
Jordan
Samra Plant Operation and Maintenance Company Jordan Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Samra Plant Operation and Maintenance Company Jordan and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1500 Samra Plant Operation and Maintenance Company Jordan employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Samra Plant Operation and Maintenance Company Jordan has purchased the following applications: Sticky.io for Subscription and Recurring Billing in 2020, Infor Lawson EAM for Enterprise Asset Management in 2012, Mirakl Marketplace Platform for eCommerce in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Samra Plant Operation and Maintenance Company Jordan is running and its propensity to invest more and deepen its relationship with Sticky.io , Infor , Mirakl or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Samra Plant Operation and Maintenance Company Jordan revenues, which have grown to $8.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Samra Plant Operation and Maintenance Company Jordan intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sticky.io | Legacy | Sticky.io | Subscription and Recurring Billing | ERP Financial Management | n/a | 2020 | 2020 |
In 2020, Samra Plant Operation and Maintenance Company Jordan deployed Sticky.io on its public website to introduce managed subscriptions and online recurring payments. Sticky.io is implemented as part of the Subscription and Recurring Billing category to provide web-native checkout and subscription lifecycle management for the company.
Configuration emphasized subscription lifecycle modules, including plan and pricing configuration, recurring invoicing, dunning controls, coupon and promotion handling, and a customer self-service portal for subscription updates. The Sticky.io implementation was tailored to support service contracts and maintenance subscriptions typical of a utilities provider, with billing schedules and automated renewal rules driving recurring charge events.
Integration surface is concentrated on the website, embedding Sticky.io checkout and account management into customer-facing pages to capture signups and payment details. Operational ownership spans commercial and finance teams, with customer service using the self-service portal for account changes, and governance defined by centralized billing configuration and role-based access controls to manage pricing and subscription policies during rollout.
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infor | Legacy | Infor Lawson EAM | Enterprise Asset Management | ERP Services and Operations | Intertec Systems | 2012 | 2012 |
In 2012, Samra Plant Operation and Maintenance Company Jordan implemented Infor Lawson EAM as its Enterprise Asset Management application. The project was executed by Intertec Systems with a targeted go-live by the end of 2012 across Samra utility sites.
The Infor Lawson EAM deployment centralized purchasing, inventory management, and preventive maintenance scheduling, standardizing maintenance and procurement workflows across multiple sites. Functional configuration emphasized EAM and purchasing capabilities, preventive maintenance cycle management, parts inventory control, and consolidated operational reporting.
Integrations were implemented in phases, with later linkage to financial systems using Infor SunSystems as documented in public sources, enabling maintenance transaction flows to feed finance. The operational scope covered maintenance, purchasing and inventory teams across Samra Plant Operation and Maintenance Company Jordan sites, with centralized reporting for operations and asset management.
Governance and rollout followed a centralized implementation model led by Intertec Systems, with subsequent phases focused on financial integration and reporting refinement. Public reporting cites estimated annual maintenance budget savings of about 5–10% and substantially faster reporting after the Infor Lawson EAM implementation.
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Mirakl | Legacy | Mirakl Marketplace Platform | eCommerce | eCommerce | n/a | 2022 | 2022 |
In 2022, Samra Plant Operation and Maintenance Company Jordan implemented Mirakl Marketplace Platform on their website to introduce eCommerce marketplace capabilities for plant operations and supplier procurement. The Mirakl Marketplace Platform is deployed as a customer facing marketplace integrated into the company web presence, establishing a unified storefront for third party sellers and internal catalog offerings within the eCommerce context.
Configuration work focused on marketplace catalog management, seller onboarding and profile administration, order orchestration and payment routing workflows, and storefront merchandising and search relevance controls. The Mirakl Marketplace Platform implementation was aligned with standard eCommerce operational modules including product taxonomy, SKU mapping, pricing rules, promotions, and transaction lifecycle management to support buyer purchasing and supplier fulfillment processes.
Operationally the Mirakl Marketplace Platform was integrated into the Samra website front end to surface listings and capture buyer interactions, with implementation emphasis on secure order capture and buyer account flows. The deployment scope centers on plant operations procurement and supplier engagement, enabling external sellers to transact through the company web channel while preserving centralized control of catalog and buyer experience.
Governance and operationalization centered on marketplace operator roles, seller enrollment and compliance workflows, catalogue moderation and content governance, and order management escalation paths. The implementation narrative positions Mirakl Marketplace Platform as the eCommerce layer supporting supplier marketplace operations for Samra Plant Operation and Maintenance Company Jordan.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Data Platform | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2012 | 2012 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2017 | 2017 |
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EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EPM | EPM |
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2020 | 2020 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2016 | 2016 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2022 | 2022 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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