AI Buyer Insights:

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Ashfords Tech Stack and Enterprise Applications

HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
The Access Group Legacy Access SelectHR Core HR HCM n/a 2020 2020
In 2020 Ashfords implemented Access SelectHR to address a time-consuming previous HR system and to improve user experience, collaboration, employee self service and reporting. Access SelectHR was adopted as the central HR application to consolidate core HR functionality and to provide a more user friendly platform for employees and managers. The implementation focused on delivering employee self service, enhanced collaboration features and consolidated reporting capabilities within Access SelectHR. Configuration emphasized role based access controls, configurable workflows for approvals and manager driven personnel actions, and standard HR data models to support reporting and record keeping. Operational coverage targeted Ashfords people operations and HR teams and extended access to managers and employees across the United Kingdom firm with about 500 employees. Governance and rollout were managed by internal HR leadership with phased adoption and user enablement to shift transactional work into the Access SelectHR application and to standardize HR processes.
Payroll HCM 2020 2020
Recruiting HCM 2020 2020
ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
LexisNexis Legacy LexisNexis Solcase Case Management ERP Services and Operations n/a 2020 2020
In 2020, Ashfords implemented LexisNexis Solcase for Case Management. The deployment places LexisNexis Solcase as a web-accessible case management platform surfaced on the firm website, centralizing matter records and client-facing intake workflows to support legal practice management and client intake business functions. The LexisNexis Solcase implementation is positioned to manage matter lifecycle details and provide a client interaction point via the website. Configuration emphasized core Case Management capabilities common to the category, including matter intake and tracking, document management and storage, time recording and billing workflow readiness, and workflow automation for matter stages. Operational scope covers Ashfords legal teams and client-facing functions across the firm, with governance structured around centralized matter ownership, standardized intake procedures, and role-based access to matter data.
Legal Practice Management ERP Services and Operations 2020 2020
Legal Time and Billing ERP Services and Operations 2020 2020
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
BigHand Legacy BigHand Dictation and Speech Recognition Speech Recognition AI AI-Powered Application n/a 2020 2020
In 2020, Ashfords implemented BigHand Dictation and Speech Recognition, adopting Speech Recognition AI to support voice-driven legal document creation and transcription across the firm. The deployment positioned BigHand Dictation and Speech Recognition as a web-accessible dictation layer to capture audio and convert speech to text for document drafting and case file notes. Configuration emphasis focused on standard dictation capture, speech-to-text transcription, role-based transcription queues, and template-driven document generation, reflecting capabilities commonly associated with Speech Recognition AI. The implementation used the full BigHand Dictation and Speech Recognition application interface to manage user profiles, transcription priorities, and voice-to-text formatting rules to streamline fee earner and secretarial workflows. The solution is surfaced on Ashfords' website to enable direct audio capture alongside internal web-based access for remote and office-based users, supporting fee earners, secretarial teams, and document production staff across the firm in the United Kingdom. No specific third party integrations are documented in the source, the deployment therefore emphasizes web-hosted capture and application-native transcription services. Governance around dictation was formalized to standardize templates, review and sign off workflows, and audit logging for document provenance and quality control. Operational changes centered on centralizing dictation handling and embedding speech-to-text into existing document lifecycle activities, aligning BigHand Dictation and Speech Recognition with legal document production and transcription functions.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Collaboration Collaboration 2020 2020
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Content Management Content Management 2020 2020
Digital Signing Content Management 2022 2022
Document Management Content Management 2020 2020
Document Management Content Management 2020 2020
Document Management Content Management 2020 2020
Intelligent Document Processing Content Management 2020 2020
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Legal CRM CRM 2020 2020
Marketing Analytics CRM 2018 2018
Marketing Analytics CRM 2020 2020
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2016 2016
Transactional Email PaaS 2020 2020
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2018 2018
Application Hosting and Computing Services IaaS 2014 2014
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2020 2020

IT Decision Makers and Key Stakeholders at Ashfords

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Ashfords Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Ashfords IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Ashfords digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Ashfords Technographics
Ashfords is a Professional Services organization based in United Kingdom, with around 500 employees and annual revenues of $73.0 million.
Ashfords operates a diverse technology stack with applications such as Access SelectHR, LexisNexis Solcase and BigHand Dictation and Speech Recognition, covering areas like Core HR, Case Management and Speech Recognition AI.
Ashfords has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as The Access Group, LexisNexis and BigHand.
Ashfords recently adopted applications including DocuSign eSignature in 2022, Access SelectHR in 2020 and Access Payroll in 2020, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Ashfords’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Ashfords’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Ashfords technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.