Kovrov, 601900,
Russia
Askona Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Askona and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 4000 Askona employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Askona has purchased the following applications: 3cx Platform for Call Center in 2015, Atlassian Jira Service Desk for IT Service Management in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Askona is running and its propensity to invest more and deepen its relationship with 3CX , Bitrix24 , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Askona revenues, which have grown to $300.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Askona intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| 3CX | Legacy | 3cx Platform | Call Center | CRM | ICE Partners | 2015 | 2015 |
In 2015 Askona deployed the 3cx Platform as a Customer Communication Platform to consolidate corporate telephony and real-time communications across its manufacturing organization. The deployment targeted Askona's 4000 employee footprint in Russia and used the 3CX PRO Edition as the implemented application.
The implementation emphasized Customer Communication Platform capabilities typical for enterprise voice, including enterprise extensions, advanced call routing, voicemail, conferencing, and desktop softphone provisioning. Configuration work centered on the 3CX PRO Edition administrative console for centralized user provisioning, dial plan configuration, and role‑based administration to support operations and help desk functions.
3CX PRO Edition was installed and deployed in a matter of hours with the help of Moscow-based 3CX Partner ICE Partners. The partner-led rollout included system provisioning, extension mapping, and end user onboarding, with governance handed to Askona administrators supported by ICE Partners during initial cutover and stabilization.
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CRM | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2014 | 2014 |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2020 | 2020 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Atlassian | Legacy | Atlassian Jira Service Desk | IT Service Management | ITSM | n/a | 2021 | 2021 |
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| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||