AI Buyer Insights:

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Askona Data, Technology Stack, and Enterprise Applications
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
3CX Legacy 3cx Platform Call Center CRM ICE Partners 2015 2015
In 2015 Askona deployed the 3cx Platform as a Customer Communication Platform to consolidate corporate telephony and real-time communications across its manufacturing organization. The deployment targeted Askona's 4000 employee footprint in Russia and used the 3CX PRO Edition as the implemented application. The implementation emphasized Customer Communication Platform capabilities typical for enterprise voice, including enterprise extensions, advanced call routing, voicemail, conferencing, and desktop softphone provisioning. Configuration work centered on the 3CX PRO Edition administrative console for centralized user provisioning, dial plan configuration, and role‑based administration to support operations and help desk functions. 3CX PRO Edition was installed and deployed in a matter of hours with the help of Moscow-based 3CX Partner ICE Partners. The partner-led rollout included system provisioning, extension mapping, and end user onboarding, with governance handed to Askona administrators supported by ICE Partners during initial cutover and stabilization.
CRM CRM 2020 2020
Digital Advertising Platform CRM 2014 2014
Digital Advertising Platform CRM 2016 2016
Marketing Analytics CRM 2021 2021
Marketing Automation CRM 2016 2016
Marketing Automation CRM 2020 2020
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Atlassian Legacy Atlassian Jira Service Desk IT Service Management ITSM n/a 2021 2021
IT Decision Makers and Key Stakeholders at Askona
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Askona Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Askona Technographics

Askona is a Manufacturing organization based in Russia, with around 4000 employees and annual revenues of $300.0 million.

Askona operates a diverse technology stack with applications such as 3cx Platform and Atlassian Jira Service Desk, covering areas like Call Center and IT Service Management.

Askona has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as 3CX and Atlassian.

Askona recently adopted applications including Kameleoon in 2021, Atlassian Jira Service Desk in 2021 and Bitrix24 CRM in 2020, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Askona’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Askona’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

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