List of 3cx Platform Customers
3CX
One Urban Center, Suite 600 4830 West Kennedy Blvd.,
Tampa, 33609, FL,
United States
Tampa, 33609, FL,
United States
1 813-768-9212
Professional Services
220
$38M
Since 2010, our global team of researchers has been studying 3cx Platform customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased 3cx Platform for Call Center from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using 3cx Platform for Call Center include: Just Eat, a United Kingdom based Professional Services organisation with 3600 employees and revenues of $1.35 billion, SII Group, a France based Professional Services organisation with 8000 employees and revenues of $642.0 million, Askona, a Russia based Manufacturing organisation with 4000 employees and revenues of $300.0 million, Go-Centric, a United Kingdom based Professional Services organisation with 1000 employees and revenues of $200.0 million, Essilor Nederland, a Netherlands based Healthcare organisation with 1000 employees and revenues of $130.0 million and many others.
Contact us if you need a completed and verified list of companies using 3cx Platform, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the CRM software purchases.
The 3cx Platform customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of CRM software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
Apply Filters For Customers
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
|---|---|---|---|---|---|---|---|---|---|---|---|
 |
Angling Direct | Retail | 447 | $95M | United Kingdom | 3CX | 3cx Platform | Call Center | 2019 | n/a |
In 2019 Angling Direct implemented 3cx Platform as its Customer Communication Platform to centralize inbound voice channels for the customer service organization. The deployment was positioned to support the retailer’s customer-facing operations within a business that employs 447 staff and manages order workflows across storefront and back office systems.
The 3cx Platform implementation focused on telephony capabilities for inbound call handling, call routing and agent queuing aligned with standard Customer Communication Platform functionality. 3cx Platform was configured to operate alongside the team’s existing ticketing processes, enabling coordinated handling of voice contacts and support tickets.
Integrations were explicitly bound to the customer service technology stack, with 3cx Platform working in context with Zendesk for email and ticket management, Epicor for backend ordering processes, and Magento for the frontend ordering system. Operational coverage concentrated on the customer service department, while processes interfaced with logistics and order management functions to support end to end order resolutions.
Governance and rollout emphasized operational training and onboarding, with front line staff responsible for coaching new team members and adapting workflows for combined telephony and ticket workflows. Change management concentrated on refining contact handling procedures and aligning agent responsibilities across call, email and order amendment activities.
|
 |
Askona | Manufacturing | 4000 | $300M | Russia | 3CX | 3cx Platform | Call Center | 2015 | ICE Partners |
In 2015 Askona deployed the 3cx Platform as a Customer Communication Platform to consolidate corporate telephony and real-time communications across its manufacturing organization. The deployment targeted Askona's 4000 employee footprint in Russia and used the 3CX PRO Edition as the implemented application.
The implementation emphasized Customer Communication Platform capabilities typical for enterprise voice, including enterprise extensions, advanced call routing, voicemail, conferencing, and desktop softphone provisioning. Configuration work centered on the 3CX PRO Edition administrative console for centralized user provisioning, dial plan configuration, and role‑based administration to support operations and help desk functions.
3CX PRO Edition was installed and deployed in a matter of hours with the help of Moscow-based 3CX Partner ICE Partners. The partner-led rollout included system provisioning, extension mapping, and end user onboarding, with governance handed to Askona administrators supported by ICE Partners during initial cutover and stabilization.
|
 |
Essilor Nederland | Healthcare | 1000 | $130M | Netherlands | 3CX | 3cx Platform | Call Center | 2017 | Kerkhoven Automatisering |
In 2017 Essilor Nederland implemented the 3cx Platform, a Customer Communication Platform, in collaboration with Kerkhoven Automatisering. The deployment provisioned a 3CX PBX backbone paired with 300 Yealink IP Phones and 3CX softphone apps to establish unified voice endpoints across the organization.
The architecture centered on the 3CX PBX for enterprise voice and unified communications, with configuration focused on user extensions, SIP endpoint provisioning and softphone client configuration to support internal communication and customer facing teams. Kerkhoven Automatisering managed the rollout and cutover activities, executing device provisioning and endpoint commissioning without any disruption to services, and establishing operational ownership for IT and the implementation partner for ongoing management.
|
 |
Go-Centric | Professional Services | 1000 | $200M | United Kingdom | 3CX | 3cx Platform | Call Center | 2019 | n/a |
In 2019, Go-Centric implemented 3cx Platform to provide a centralized telephony and agent routing layer for its Call Center operations. The deployment underpins contact centre services that have been used by Go-Centric agents supporting Public Health England and NHS contracts, and in Glasgow operations from June 2021 to present for Tier 3 call handling and NHS Scotland enquiries.
The 3cx Platform implementation was configured to support standard Call Center capabilities such as inbound call queuing, interactive voice response routing, agent desktop handling, scripted call flows, and call logging for quality assurance. Agents followed allocated scripts and GDPR compliant guidance during calls, while the platform environment was used alongside tools listed in operational notes, with agents navigating MAX, synergy, CTAS 8x8, injixo workforce management, ELFH learning resources, and AWS based systems during interactions.
Integrations are operationally oriented, with 3cx Platform functioning as the telephony front end while workflows tie into appointment booking and contact tracing processes used by Public Health England and NHS Scotland teams. The implementation supports business functions including contact tracing, general enquiries, appointment scheduling, and citizen advisory services, and it is used by remote working agent teams in the United Kingdom.
Governance for the rollout emphasized scripted workflows, QA feedback loops, adherence to GDPR guidelines, and monitoring of KPI targets and call volumes to manage service consistency. Agent coaching and rapport building were incorporated into operational procedures to guide difficult calls and ensure consistent delivery of information through the 3cx Platform.
|
 |
Harrisburg Academy | Education | 100 | $8M | United States | 3CX | 3cx Platform | Call Center | 2016 | Jomar Technologies |
In 2016, Harrisburg Academy implemented the 3cx Platform as its Call Center solution. With support from Philadelphia, Pennsylvania-based 3CX partner Jomar Technologies, the installation of the 3CX Phone System was completed and deployed within just a few short hours. The engagement targeted the school’s telephony footprint supporting administrative offices and faculty communications across the 100-employee independent school.
Jomar Technologies provisioned and configured core Call Center and PBX capabilities native to the 3cx Platform, including call routing and queue handling, voicemail and receptionist console functionality, and provisioning of desk phone and softphone endpoints. The deployment emphasized rapid cutover and minimal operational disruption, with partner-led configuration of standard telephony workflows and user provisioning to align with school administrative processes. Governance and rollout were executed through Jomar’s implementation services, delivering a concise, partner-driven operational handoff to Harrisburg Academy staff.
|
 |
|
Professional Services | 3600 | $1.4B | United Kingdom | 3CX | 3cx Platform | Call Center | 2019 | n/a |
|
|
|
|
Education | 220 | $18M | United Kingdom | 3CX | 3cx Platform | Call Center | 2013 | TRI-LAN I.T. |
|
|
|
|
Retail | 150 | $105M | United Kingdom | 3CX | 3cx Platform | Call Center | 2019 | n/a |
|
|
|
|
Automotive | 200 | $20M | South Africa | 3CX | 3cx Platform | Call Center | 2016 | n/a |
|
|
|
|
Professional Services | 8000 | $642M | France | 3CX | 3cx Platform | Call Center | 2017 | n/a |
|
Showing 1 to 10 of 13 entries
Buyer Intent: Companies Evaluating 3cx Platform
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating 3cx Platform. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating 3cx Platform for Call Center include:
- Tarr, a Hungary based Retail organization with 50 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated |
|---|---|---|---|---|---|---|
 |
Tarr | Retail | 50 | $5M | Hungary | 2025-07-09 |
FAQ - APPS RUN THE WORLD 3cx Platform Coverage
3cx Platform is a Call Center solution from 3CX.
Companies worldwide use 3cx Platform, from small firms to large enterprises across 21+ industries.
Organizations such as Just Eat, SII Group, Askona, Go-Centric and Essilor Nederland are recorded users of
3cx Platform for Call Center.
Companies using 3cx Platform are most concentrated in Professional Services, Manufacturing and Healthcare, with adoption spanning over 21 industries.
Companies using 3cx Platform are most concentrated in United Kingdom, France and Russia, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of 3cx Platform across Americas, EMEA, and APAC.
Companies using 3cx Platform range from small businesses with 0-100 employees - 15.38%, to mid-sized firms with 101-1,000 employees - 61.54%, large organizations with 1,001-10,000 employees - 23.08%, and global enterprises with 10,000+ employees - 0%.
Customers of 3cx Platform include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified 3cx Platform customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Call Center.