ASPCA
424 E. 92nd St,
New York, 10128-6804, NY,
United States
New York, 10128-6804, NY,
United States
1 212-876-7700
Non Profit
ASPCA Technographics
ASPCA Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by ASPCA and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1000 ASPCA employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that ASPCA has purchased the following applications: ADP Enterprise eTIME (OEM Kronos Workforce Central) for Time and Attendance in 2010, Genesys PureCloud Platform for Call Center, Customer Experience in 2015, Zoom for Audio Video and Web Conferencing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems ASPCA is running and its propensity to invest more and deepen its relationship with ADP , Genesys , Contentsquare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing ASPCA revenues, which have grown to $200.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for ASPCA intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ASPCA Tech Stack and Enterprise Applications
ASPCA HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ADP | Legacy | ADP Enterprise eTIME (OEM Kronos Workforce Central) | Time and Attendance | HCM | n/a | 2010 | 2010 |
In 2010, ASPCA implemented ADP Enterprise eTIME (OEM Kronos Workforce Central) for Time and Attendance. The deployment established a single time capture and attendance platform to standardize punch capture, scheduling and exception workflows across ASPCA's United States operations, and project documentation identifies responsibility for the implementation of E-Time, an ADP time and attendance product.
ADP Enterprise eTIME was configured to deliver core Time and Attendance capabilities including real-time punch capture, schedule administration, accrual and leave tracking, exception processing, manager approval workflows, and time reporting. Configuration work emphasized rule-based timekeeping, overtime and shift differential rules, and role based access controls for time administrators and managers to support consistent policy enforcement.
Governance and operational changes focused on centralized time policy enforcement, manager approval hierarchies, and documented timekeeping procedures to align HR and operations. Training and staged rollout practices were applied to onboard supervisors and timekeepers, with HR taking ownership of ongoing timekeeping governance. ASPCA ADP Enterprise eTIME supports Time and Attendance for HR and operational attendance management.
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ASPCA CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Genesys | Legacy | Genesys PureCloud Platform | Call Center, Customer Experience | CRM | Direct from vendor | 2015 | 2015 |
In 2015, ASPCA implemented the Genesys PureCloud Platform as its Call Center,Customer Experience solution. The deployment was cloud based and provisioned direct from the vendor, scoped to support the organization’s contact center and constituent support functions across the United States. Genesys PureCloud Platform was established as the primary multitenant cloud contact layer for inbound and outbound interactions, servicing customer service, donor relations, and adoption support workflows.
The implementation focused on core Call Center,Customer Experience capabilities, including omnichannel routing, automatic call distribution, interactive voice response, an integrated agent desktop, and real time reporting and analytics. Configuration work emphasized queue management, skill based routing, presence and state handling for agents, and tenant level provisioning to segment programmatic teams. Workforce optimization and scheduling workflows were configured to align agent coverage with peak contact volumes and constituent service programs.
Architecturally the solution leveraged cloud native multitenant hosting and public internet connectivity for agent access, with secure telephony connectivity and session management for voice and digital channels. The deployment established standard integration points for CRM and enterprise messaging systems and for inbound web contact flows, consistent with cloud contact center architectures. Administrative and monitoring consoles were centralized in the Genesys PureCloud Platform to provide supervisors with live dashboards and historical reporting.
Governance included role based access controls within the vendor console, change control for configuration updates, and staged rollouts across contact center teams to manage agent training and operational cutover. Implementation was delivered direct from the vendor, with configuration and tenant governance aligned to the ASPCA’s service delivery and constituent support processes.
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Customer Experience | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2017 | 2017 |
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Data Management Platform | CRM |
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2014 | 2014 |
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Data Management Platform | CRM |
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2019 | 2019 |
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Data Management Platform | CRM |
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2017 | 2017 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Data Management Platform | CRM |
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2013 | 2013 |
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Digital Advertising Platform | CRM |
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2011 | 2011 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Donor and Fundraising Management | CRM |
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2012 | 2013 |
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Marketing Analytics | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2012 | 2012 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2011 | 2011 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2018 | 2018 |
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ASPCA Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, ASPCA deployed Zoom to provide organization wide Audio Video and Web Conferencing. The Zoom implementation is surfaced on the ASPCA public website and functions as the primary platform for virtual meetings, webinars, and external engagement.
The deployment used core Zoom capabilities including scheduled meetings, webinar hosting, cloud recording, screen sharing, and host controls. Configuration work emphasized account provisioning, role based host assignments, and meeting policy settings to align with the nonprofit's governance and security posture.
Operational scope included communications, fundraising outreach, and volunteer coordination teams, with meeting workflows standardized for program teams and external stakeholders. Governance was organized through centralized administration, meeting scheduling standards, and defined access roles to manage public embeds of Zoom on the ASPCA website.
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Collaboration | Collaboration |
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2015 | 2015 |
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ASPCA Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2021 | 2021 |
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ASPCA ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2013 | 2013 |
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IT Service Management | ITSM |
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2021 | 2021 |
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ASPCA PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2021 | 2021 |
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ASPCA IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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ASPCA CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at ASPCA
| First Name | Last Name | Title | Function | Department | Phone | |
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President and CEO | CXO | Finance | |
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Senior Manager, Information Support | Manager | IT | |
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Apps Being Evaluated by ASPCA Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from ASPCA IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the ASPCA digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD ASPCA Technographics
ASPCA is a Non Profit organization based in United States,
with around 1000 employees and annual revenues of $200.0 million.
ASPCA operates a diverse technology stack with applications such as
ADP Enterprise eTIME (OEM Kronos Workforce Central), Genesys PureCloud Platform and Zoom,
covering areas like Time and Attendance, Call Center, Customer Experience and Audio Video and Web Conferencing.
ASPCA has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as ADP, Genesys and Zoom Video Communications.
ASPCA recently adopted applications including
Hotjar in 2021, Epsilon PeopleCloud in 2021 and DocuSign eSignature in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of ASPCA’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates ASPCA’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete ASPCA technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.