Grand Rapids, 49546, MI,
United States
ASR Health Benefits TPA Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by ASR Health Benefits TPA and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 150 ASR Health Benefits TPA employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that ASR Health Benefits TPA has purchased the following applications: Alegeus for Benefits Administration in 2020, Cognizant Trizetto QicLink for Core Admin Processing System in 2020, Cisco Webex Meetings for Audio Video and Web Conferencing in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems ASR Health Benefits TPA is running and its propensity to invest more and deepen its relationship with Alegeus , Cognizant , Cisco Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing ASR Health Benefits TPA revenues, which have grown to $51.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for ASR Health Benefits TPA intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Alegeus | Legacy | Alegeus | Benefits Administration | HCM | n/a | 2020 | 2020 |
In 2020, ASR Health Benefits TPA implemented Alegeus for Benefits Administration. The Alegeus deployment is surfaced on the ASR Health Benefits TPA website to provide participant-facing access for benefits enrollment and account management.
ASR Health Benefits TPA uses Alegeus Benefits Administration to support benefits enrollment, consumer account management, and administration of pre-tax accounts, leveraging standard functional modules typical of the Benefits Administration category such as enrollment workflows, participant portals, and account servicing. The implementation emphasizes the Alegeus platform as the primary web-facing interface for plan participants and brokers.
Operational coverage centers on benefits and client services functions within the United States, with the website-hosted Alegeus interfaces used by ASR’s enrollment operations and participant support teams. Deployment is configured to present plan-level enrollment choices and ongoing account access through vendor-hosted web interfaces embedded on the ASR Health Benefits TPA site.
Governance is organized around ASR’s benefits operations team, aligning web-based participant workflows to internal enrollment and servicing processes. The implementation positions Alegeus as the company’s central Benefits Administration application for participant engagement and back-office adjudication workflows.
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cognizant | Legacy | Cognizant Trizetto QicLink | Core Admin Processing System | ERP Services and Operations | n/a | 2020 | 2020 |
In 2020 ASR Health Benefits TPA implemented Cognizant Trizetto QicLink as its Core Admin Processing System to centralize plan configuration and administration across its third-party administration services. The deployment targeted the Plan Build Team and Operations Technology Department, aligning system usage with dedicated client service teams that administer medical, dental, vision, short-term disability, Section 125, and consumer-directed health plans.
Cognizant Trizetto QicLink was configured to support detailed plan design workflows, with Plan Building Specialists responsible for translating client specifications into plan structures including coverage rules, copays, deductibles, and benefit limits. The implementation emphasized configuration, maintenance, and troubleshooting of plan designs across medical, dental, vision and disability lines, and incorporated category-aligned capabilities such as plan templates, rule engine configuration, eligibility and benefit schedule configuration, and plan lifecycle management to enable accurate administration of self-funded plans.
Operational coverage for QicLink extends across departmental teams rather than a single silo, with the Plan Build Team providing the system-level configuration needed by client service teams who handle day-to-day member and employer interactions. The environment supports a remote or hybrid work structure, and system ownership sits within Operations Technology with hands-on configuration performed by Plan Building Specialists under supervisory oversight.
Governance and workflow changes were formalized through the Plan Building Supervisor role, which provides hands-on leadership for day-to-day operations, quality control of plan builds, and coordination with business stakeholders to resolve design issues. The Plan Building Supervisor and team continuously evaluate and leverage capabilities within Cognizant Trizetto QicLink to increase automation and reduce manual intervention while ensuring regulatory compliance and accurate implementation of client plan designs.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2019 | 2019 |
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Collaboration | Collaboration |
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2021 | 2021 |
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Collaboration | Collaboration |
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2024 | 2024 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IT Service Management | ITSM |
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2024 | 2024 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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File Transfer Protocol | PaaS |
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2019 | 2019 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2008 | 2008 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2023 | 2023 |
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Secure Email Gateways (SEGs), Archive as a Service (AaaS) | CyberSecurity |
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2021 | 2021 |
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