Top IT Service Management Software Apps, Market Size and Forecast

Since 2010, our global team of researchers has been studying the patterns of the IT Service Management software purchases by customers around the world, aggregating massive amounts of data points that form the basis of our IT Service Management software market size and forecast assumptions and perhaps the rise and fall of certain IT Service Management vendors.

Custom data cuts related to the IT Service Management software market are available:
  • Top 10 IT Service Management software vendors, market share and forecast 2023-2028
  • 2023 IT Service Management software market by revenue Type (on-prem vs cloud)
  • 2023 IT Service Management software market by customer size (no. of employees, revenue)
  • 2023 IT Service Management software market by industry (21 verticals)
  • 2023 IT Service Management software market by geography (city, state, country, region)
  • 2023 IT Service Management software market by channel (direct vs indirect)
  • 2023 IT Service Management software market by product market share

Some of the IT Service Management apps that we have been tracking include: Atlassian Jira Service Desk, ServiceNow ITSM, Freshservice, ConnectWise MPS, Awesome Support, Jitbit, BMC Remedy ITSM Suite, 4me Service Integration and Management (SIAM), Vivantio, Spiceworks IT Help Desk, Cherwell ITSM, Mojo Helpdesk, ServiceNow IT Operations Management, Issuetrak, Zoho ManageEngine ServiceDesk Plus, BMC Helix Remedyforce, IBM Tivoli, SherpaDesk, SolarWinds Service Desk, Broadcom CA Service Desk Manager and many others.

Discover Software Buyers actively Evaluating Enterprise Applications

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Logo Vendor Product Category Market Records
Atlassian Atlassian Jira Service Desk IT Service Management ITSM 32856
ServiceNow ServiceNow ITSM IT Service Management ITSM 3587
Freshworks Freshservice IT Service Management ITSM 2753
Connectwise ConnectWise MPS IT Service Management ITSM 1458
Awesome Support Awesome Support IT Service Management ITSM 139
Jitbit Jitbit IT Service Management ITSM 131
BMC Software BMC Remedy ITSM Suite IT Service Management ITSM 107
4me, Inc 4me Service Integration and Management (SIAM) IT Service Management ITSM 65
Vivantio Vivantio IT Service Management ITSM 57
Spiceworks Spiceworks IT Help Desk IT Service Management ITSM 47
Showing 1 to 10 of 133 entries

Buyer Intent: Companies Evaluating IT Service Management Apps

ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating IT Service Management applications. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating IT Service Management apps include:

  1. Adhi Karya, a Indonesia based Construction and Real Estate organization with 1851 Employees
  2. Tradepass, a India based Professional Services company with 130 Employees
  3. Hr Wallingford Group Ltd., a United Kingdom based Professional Services organization with 252 Employees
Logo Company Industry Employees Revenue Country Evaluated
No data found