Apps Run The World

Top IT Service Management Software Apps, Market Size and Forecast

Since 2010, our global team of researchers has been studying the patterns of the IT Service Management software purchases by customers around the world, aggregating massive amounts of data points that form the basis of our IT Service Management software market size and forecast assumptions and perhaps the rise and fall of certain IT Service Management vendors.

Custom data cuts related to the IT Service Management software market are available:

  • Top 10 IT Service Management software vendors, market share and forecast 2020-2025
  • 2020 IT Service Management software market by revenue Type (on-prem vs cloud)
  • 2020 IT Service Management software market by customer size (no. of employees, revenue)
  • 2020 IT Service Management software market by industry (21 verticals)
  • 2020 IT Service Management software market by geography (city, state, country, region)
  • 2020 IT Service Management software market by channel (direct vs indirect)
  • 2020 IT Service Management software market by product market share

Some of the IT Service Management apps that we have been tracking include: Jira Service Desk, ServiceNow ITSM, Freshservice, BMC Remedy ITSM Suite, Spiceworks IT Help Desk, Jitbit, BMC Helix Remedyforce, Cherwell ITSM, Broadcom CA Service Desk Manager, 4me Service Integration and Management (SIAM), Vivantio, ServiceNow IT Service Management, Mojo Helpdesk, Ivanti IT Service Manager , Issuetrak, Zoho Bug Tracker, IBM Tivoli, Aisera AISM, Alloy Navigator, ProactivaNet Service Desk and many others.


Vendor Product Category Market Records
4me, Inc 4me Service Integration and Management (SIAM) IT Service Management ITSM 10
Aisera Aisera AISM IT Service Management ITSM 3
Alloy Software Alloy Navigator IT Service Management ITSM 3
APH Technologies APH SharePoint IT Help Desk IT Service Management ITSM 3
Axios Systems Assyst ITSM Solution IT Service Management ITSM 3
IFS Axios Assyst ITSM IT Service Management ITSM 1
BMC Software BMC Helix Remedyforce IT Service Management ITSM 15
BMC Software BMC Remedy ITSM Suite IT Service Management ITSM 37
BMC Software BMC Remedy Service Desk IT Service Management ITSM 0
BMC Software BMC Track-It! IT Service Management ITSM 0
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