Just In Buyer Insights:

● Hendrick Automotive , an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Deutsche Rentenversicherung Bund , a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● City of Richmond, VA , an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● California Polytechnic State University , an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Adelphi University , an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● Travelers , an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Pacific Coast Producers , an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● First Horizon Bank , an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Hendrick Automotive , an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Deutsche Rentenversicherung Bund , a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● City of Richmond, VA , an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● California Polytechnic State University , an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Adelphi University , an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● Travelers , an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Pacific Coast Producers , an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● First Horizon Bank , an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

Top IT Service Management Software Apps, Market Size and Forecast

Since 2010, our global team of researchers has been studying the patterns of the IT Service Management software purchases by customers around the world, aggregating massive amounts of data points that form the basis of our IT Service Management software market size and forecast assumptions and perhaps the rise and fall of certain IT Service Management vendors.

Custom data cuts related to the IT Service Management software market are available:
  • Top 10 IT Service Management software vendors, market share and forecast 2024-2029
  • 2023 IT Service Management software market by revenue Type (on-prem vs cloud)
  • 2023 IT Service Management software market by customer size (no. of employees, revenue)
  • 2023 IT Service Management software market by industry (21 verticals)
  • 2023 IT Service Management software market by geography (city, state, country, region)
  • 2023 IT Service Management software market by channel (direct vs indirect)
  • 2023 IT Service Management software market by product market share

Some of the IT Service Management apps that we have been tracking include: Atlassian Jira Service Desk, Freshservice, ServiceNow ITSM, ConnectWise MPS, TOPdesk, Awesome Support, Jitbit, BMC Remedy ITSM Suite, 4me Service Integration and Management (SIAM), Spiceworks IT Help Desk, ServiceNow IT Operations Management, Vivantio, SolarWinds Service Desk, Mojo Helpdesk, Cherwell ITSM, Zoho ManageEngine ServiceDesk Plus, ServiceNow Configuration Management Database (CMDB), Issuetrak, Tiflux, IBM Tivoli and many others.

Discover Software Buyers actively Evaluating Enterprise Applications

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Filters
Logo Vendor Product Category Market Records
Atlassian Atlassian Jira Service Desk IT Service Management ITSM 37296
Freshworks Freshservice IT Service Management ITSM 7014
ServiceNow ServiceNow ITSM IT Service Management ITSM 4740
Connectwise ConnectWise MPS IT Service Management ITSM 1671
Topdesk TOPdesk IT Service Management ITSM 1144
Awesome Support Awesome Support IT Service Management ITSM 154
Jitbit Jitbit IT Service Management ITSM 143
BMC Software BMC Remedy ITSM Suite IT Service Management ITSM 113
4me, Inc 4me Service Integration and Management (SIAM) IT Service Management ITSM 75
ServiceNow ServiceNow IT Operations Management IT Service Management ITSM 64
Showing 1 to 10 of 166 entries

Buyer Intent: Companies Evaluating IT Service Management Apps

ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating IT Service Management applications. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating IT Service Management apps include:

  1. ExxonMobil, a United States based Oil, Gas and Chemicals organization with 61000 Employees
  2. HCA Healthcare, a United States based Healthcare company with 226000 Employees
  3. Broadway Interiors, a United States based Professional Services organization with 10 Employees
Logo Company Industry Employees Revenue Country Evaluated
No data found
FAQ - APPS RUN THE WORLD IT Service Management Software Coverage

IT Service Management is a software category within the ITSM market used by organizations across 21+ industries.

The most adopted IT Service Management apps include Atlassian Jira Service Desk, Freshservice, ServiceNow ITSM, ConnectWise MPS, TOPdesk, Awesome Support, Jitbit, BMC Remedy ITSM Suite, 4me Service Integration and Management (SIAM) and ServiceNow IT Operations Management.

Category leaders by customer count include Atlassian, Freshworks, ServiceNow, Connectwise, Topdesk, Awesome Support, Jitbit, BMC Software, 4me, Inc and Spiceworks.

We currently track 166 IT Service Management applications with 53306 verified customer records.

The dataset is updated daily, covers historical records since the 1990s, and is revalidated once per year.

Over the last 12 months we recorded 43 active evaluations in IT Service Management, including ExxonMobil, HCA Healthcare and Broadway Interiors.

Subscribe to APPS RUN THE WORLD to access complete IT Service Management datasets, including customer lists, firmographics, technographics, and deployment details.