Assurant
260 Interstate N Cir SE,
Atlanta, 30339, GE,
United States
Atlanta, 30339, GE,
United States
1 770-763-1000
Insurance
Assurant Technographics
Assurant Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Assurant and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 14000 Assurant employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Assurant has purchased the following applications: Infor SunSystems for ERP Financial in 2008, Workday HCM for Core HR in 2021, AppWorx Workload Automation for Business Process Management in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Assurant is running and its propensity to invest more and deepen its relationship with Infor , Oracle , Workday or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Assurant revenues, which have grown to $11.90 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Assurant intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Assurant Tech Stack and Enterprise Applications
Assurant ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infor | Legacy | Infor SunSystems | ERP Financial | ERP | n/a | 2008 | 2009 |
In 2008 Assurant implemented Infor SunSystems as an ERP Financial application. The implementation covered an international footprint with deployments across Latin America, Europe, and Asia and was supported by a Systems Manager overseeing five internal and seven offshore resources.
The Systems Manager managed the development and support of internally developed financial software that extended the functionality of Infor SunSystems. Development technologies included ASP.Net, C#, JavaScript, Silverlight, WCF, and use of the Infor SunSystems API against an Oracle DBMS, indicating a hybrid customization layer built alongside core ERP configuration.
Operational scope centered on finance and accounting functions across the multinational sites, with the internally developed modules integrated into Infor SunSystems through its API and backed by Oracle database services. The technical architecture combined custom application layers with standard ERP services to support transactional posting, financial reporting, and automated data exchange.
Program governance encompassed staffing, budgeting, procurement, and vendor management for the Infor SunSystems deployment and the development team, with responsibility for ongoing support and enhancement delivery. This structure centralized ownership of ERP customization, release coordination, and third party procurement for the financial application landscape.
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ERP Financial | ERP |
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2021 | 2021 |
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Expense Management | ERP |
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2006 | 2006 |
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Expense Management | ERP |
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2017 | 2017 |
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Assurant HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Workday HCM | Core HR | HCM | n/a | 2021 | 2021 |
In 2021, Assurant implemented Workday HCM as its Core HR platform to standardize HR processes for approximately 14,000 employees in the United States insurance business. The deployment centered Workday HCM on core human resources functions, with an explicit focus on compensation, benefits, and hiring workflows within the Core HR domain.
The implementation included detailed compensation framework configuration, covering grades and grade steps, salary plans, hourly pay, allowances, merit increases, bonus plans, equity and stock handling, commission logic, one time payments, calculated plans, and compensation basis definitions. Assurant configured end to end compensation business processes such as set up compensation reviews, manage compensation reviews, compensation changes, compensation hiring and proposed compensation workflows, and implemented hiring related business processes including hire, job change, promote, transfer and terminate, while applying hiring restrictions and assigning compensation at offer.
Reporting and integration workstreams were substantial, using Workday Reporting, Custom Reporting, Advanced Reporting, Composite and Integration Reporting alongside integration technologies such as EIB, Core Connector, Workday integrations built with XML, XSLT, XPath and Workday Studio. Teams built document transformation flows, web services integrations, calculated fields and used EIBs and iLoads to load new records and update existing data, while generating and modifying custom Workday reports to deliver operational visibility.
Governance and operationalization included knowledge transfer sessions to configure benefits groups, plans, coverage types, event types and eligibility rules, and leadership of teams to produce and adjust custom reporting and integrations. Assurant established and maintained HR business process definitions and review workflows to support Compensation, Benefits, Talent Acquisition and HR Operations within Workday HCM.
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Employee Experience | HCM |
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2016 | 2016 |
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Payroll | HCM |
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2021 | 2021 |
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Recruiting Chatbot | HCM |
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2021 | 2021 |
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Recruiting, Applicant Tracking System | HCM |
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2021 | 2021 |
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Workforce Management | HCM |
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2015 | 2015 |
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Assurant ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Broadcom | Legacy | AppWorx Workload Automation | Business Process Management | ERP Services and Operations | n/a | 2019 | 2019 |
In 2019, Assurant implemented AppWorx Workload Automation as part of its Business Process Management tooling. AppWorx Workload Automation was used to orchestrate scheduled SSIS jobs and automate nightly and weekend batch processes that update core data, aligning workload orchestration with Field Asset Services and related insurance operational workflows.
The implementation emphasized job scheduling, execution monitoring, and dependency driven orchestration capabilities common to workload automation platforms. AppWorx Workload Automation was configured to schedule and run SSIS packages, trigger SQL based data validations against Microsoft SQL Server 2014, and sequence SSRS report generation as part of end to end process flows, while coordinating existing regression automation and deployment steps.
Operational integrations reflected the application environment in use, including SSIS, SSRS, Microsoft SQL Server 2014, Octopus deployments, UNIX hosts, and the QA toolchain of Microsoft Test Manager and Team Foundation Server. The QA organization operated AppWorx Workload Automation alongside the Atomic UC4 tool for executing and monitoring scheduled jobs during testing and production support, with coverage spanning lower test environments, production support activities, data center migration work, and client onboarding projects.
Governance and process work tied the workload automation rollout to established SDLC and STLC practices and to both Waterfall and Agile delivery approaches. Test artifacts, defect workflows, and automated regression suites were integrated with job schedules and deployment windows, enabling QA to validate delimited files, Excel, XML and JSON payloads, isolate and replicate defects related to scheduled jobs, and provide daily status reporting to project teams and management.
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Core Admin Processing System | ERP Services and Operations |
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2013 | 2013 |
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Mailing System | ERP Services and Operations |
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2015 | 2015 |
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Assurant AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Chatbots and Conversational AI | AI-Powered Application |
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2024 | 2024 |
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Assurant Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2022 | 2022 |
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Analytics and BI | Analytics and BI |
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2018 | 2018 |
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Assurant Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2021 | 2021 |
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Collaboration | Collaboration |
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2015 | 2015 |
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Collaboration | Collaboration |
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2023 | 2023 |
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Assurant Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Intelligent Document Processing | Content Management |
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2016 | 2016 |
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Intelligent Document Processing | Content Management |
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2016 | 2016 |
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Web Content Management | Content Management |
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2017 | 2017 |
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Assurant CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2020 | 2020 |
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Call Center | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Assurant ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2014 | 2014 |
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Application Performance Management | ITSM |
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2018 | 2018 |
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Application Performance Management | ITSM |
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2020 | 2020 |
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IT Service Management | ITSM |
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2020 | 2020 |
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Assurant TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Critical Event Management | TRM |
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2019 | 2019 |
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Assurant PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Robotic Process Automation | PaaS |
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2021 | 2021 |
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Assurant IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Servers, Storage and Networking | IaaS |
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2004 | 2004 |
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Assurant CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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DDoS Protection | CyberSecurity |
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2018 | 2018 |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Assurant
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Assurant Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Assurant IT executives and key decision makers. This section highlights Assurant's latest recorded technology evaluations, including DTCC TradeSuite ID for Risk Management on 2026-01-24 and Guidewire InsuranceNow for Insurance ERP on 2025-07-02. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Assurant digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Assurant Technographics
Assurant is a Insurance organization based in United States,
with around 14000 employees and annual revenues of $11.90 billion.
Assurant operates a diverse technology stack with applications such as
Infor SunSystems, Workday HCM and AppWorx Workload Automation,
covering areas like ERP Financial, Core HR and Business Process Management.
Assurant has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Infor, Workday and Broadcom.
Assurant recently adopted applications including
Kore.ai in 2024, Workplace by Facebook in 2023 and Microsoft Power BI in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Assurant’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Assurant’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Assurant technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.