AsTech - Automotive Service Technicians
2600 Technology Drive, Suite 900,
Plano, 75074, TX,
United States
Plano, 75074, TX,
United States
1 888-486-1166
Automotive
AsTech - Automotive Service Technicians Technographics
AsTech - Automotive Service Technicians Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by AsTech - Automotive Service Technicians and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 550 AsTech - Automotive Service Technicians employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that AsTech - Automotive Service Technicians has purchased the following applications: Visa Authorize.Net for Payment Processing in 2020, Salesforce Field Service (ex ClickSoftware) for Field Service Management in 2019, Cisco Webex Meetings for Audio Video and Web Conferencing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems AsTech - Automotive Service Technicians is running and its propensity to invest more and deepen its relationship with Visa , Salesforce , Cisco Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing AsTech - Automotive Service Technicians revenues, which have grown to $70.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for AsTech - Automotive Service Technicians intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
AsTech - Automotive Service Technicians Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Visa | Legacy | Visa Authorize.Net | Payment Processing | ERP Financial Management | n/a | 2020 | 2020 |
In 2020, AsTech - Automotive Service Technicians implemented Visa Authorize.Net as its Payment Processing gateway on the corporate website to handle customer payments and online checkout flows. The deployment focuses on web-facing payment authorization and billing for customer service and accounts receivable functions across the United States, integrating payment capture into online checkout and order entry touchpoints.
Visa Authorize.Net was configured to deliver core gateway capabilities including card authorization and capture, payment tokenization, and gateway routing, using a mix of hosted payment form and API-based integration for embedded checkout. Operational setup emphasized transaction logging, reconciliation workflows with back office billing, and centralized payment governance to limit cardholder data exposure and align payment acceptance procedures with Payment Processing controls.
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Field Service (ex ClickSoftware) | Field Service Management | ERP Services and Operations | n/a | 2019 | 2019 |
In 2019 AsTech - Automotive Service Technicians deployed Salesforce Field Service (ex ClickSoftware) as its Field Service Management platform. The implementation provided a structured platform to manage field service scheduling and technician execution for an automotive service organization with roughly 550 employees, aligning service operations and dispatch in a single Salesforce-native environment.
The configuration emphasized core Field Service Management capabilities, including work order management, optimized scheduling and dispatch, technician mobile access for on-site job execution, and parts and inventory workflows tied to service appointments. Implementation work focused on configuring service appointment lifecycles, skills-based technician assignment rules, and mobile forms to capture job data at the point of service.
Integrations were explicitly aligned with the company Salesforce estate, linking Salesforce Field Service (ex ClickSoftware) to Sales Cloud for service to sales handoffs, to FinancialForce for financial reconciliation and billing flows, and to Supply Chain Management for parts availability and inventory reservation. Operational coverage targeted field operations, central dispatch, parts management, and finance teams to ensure transactional continuity from customer order to invoicing.
Governance concentrated on Salesforce-centered role based access, standardized work order and dispatch processes, and configuration governance for scheduling rules and service territories. Rollout emphasized embedded process changes for dispatch and technician workflows, with system administration and configuration maintained inside the Salesforce platform to preserve a unified service record and control plane.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, AsTech implemented Cisco Webex Meetings. The deployment uses Cisco Webex Meetings as an Audio Video and Web Conferencing solution embedded on their website to support remote collaboration for the Automotive Service Technicians organization.
Cisco Webex Meetings is provisioned to provide standard audio and video conferencing, screen sharing, browser-based join, meeting recording, and scheduled meeting capabilities consistent with common Audio Video and Web Conferencing workflows. The implementation emphasizes lightweight, customer-facing join flows on the company website alongside internal meeting rooms for technical collaboration.
The architecture is a cloud-delivered Webex Meetings deployment with web-embedded meeting links integrated into customer touch points on the AsTech website. Operational governance is managed by corporate IT for account provisioning and meeting policy controls, with usage oriented toward remote service consultations and cross-functional technician collaboration.
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Collaboration | Collaboration |
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2018 | 2018 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2020 | 2020 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2023 | 2023 |
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CRM | CRM |
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2015 | 2015 |
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Customer Experience | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2021 | 2021 |
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Remote Monitoring and Management | ITSM |
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2020 | 2020 |
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Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Supplier Relationship Management | Procurement |
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2022 | 2022 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2019 | 2019 |
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Transactional Email | PaaS |
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2020 | 2020 |
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Transactional Email | PaaS |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at AsTech - Automotive Service Technicians
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by AsTech - Automotive Service Technicians Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from AsTech - Automotive Service Technicians IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the AsTech - Automotive Service Technicians digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD AsTech - Automotive Service Technicians Technographics
AsTech - Automotive Service Technicians is a Automotive organization based in United States,
with around 550 employees and annual revenues of $70.0 million.
AsTech - Automotive Service Technicians operates a diverse technology stack with applications such as
Visa Authorize.Net, Salesforce Field Service (ex ClickSoftware) and Cisco Webex Meetings,
covering areas like Payment Processing, Field Service Management and Audio Video and Web Conferencing.
AsTech - Automotive Service Technicians has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Visa, Salesforce and Cisco Systems.
AsTech - Automotive Service Technicians recently adopted applications including
Zoominfo Platform in 2023, CCC Network in 2022 and Hubspot Marketing Automation in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of AsTech - Automotive Service Technicians’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates AsTech - Automotive Service Technicians’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete AsTech - Automotive Service Technicians technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.