Aston Lark
42-47 Minories,
London, EC3N 1DY,
United Kingdom
London, EC3N 1DY,
United Kingdom
44 20 7543-2800
Insurance
Aston Lark Technographics
Aston Lark Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Aston Lark and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1800 Aston Lark employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Aston Lark has purchased the following applications: Access SelectHR for Core HR in 2017, Acturis Insurance Platform for Insurance ERP in 2014, Moneypenny Live Chat for Chatbots and Conversational AI in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Aston Lark is running and its propensity to invest more and deepen its relationship with The Access Group , Acturis , Moneypenny or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Aston Lark revenues, which have grown to $119.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Aston Lark intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Aston Lark Data, Technology Stack, and Enterprise Applications
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| The Access Group | Legacy | Access SelectHR | Core HR | HCM | n/a | 2017 | 2018 |
In 2017 Aston Lark implemented Access SelectHR as its Core HR platform. The initial deployment was executed by the central HR team, with HR staff responsible for configuration, ongoing administrative duties, payroll data entry and compiling monthly board reports that included turnover figures and a breakdown of headcount.
Access SelectHR was configured to support core administration functions typical of Core HR systems, including payroll data capture, headcount and turnover reporting, manager-facing case records and employee relations workflows. The configuration captured and tracked disciplinary, grievance and redundancy cases and was used day to day to record manager queries and routine HR transactions.
Operational rollout extended across multiple acquired business units and office sites within Aston Lark, with HR personnel travelling to new acquisition sites to deliver live training, align local managers to Aston Lark processes and operationalize Access SelectHR. This approach positioned manager enablement and localized training as central elements of the deployment and adoption strategy.
Governance work emphasized manager advisory, structured training delivery and transferring transactional responsibilities such as payroll input to HR administrators, while HR responsibilities expanded to include employee relations advising. The implementation narrative centers on in-house configuration, training and process alignment to embed Access SelectHR into Aston Lark s HR operating model.
|
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Acturis | Legacy | Acturis Insurance Platform | Insurance ERP | ERP Services and Operations | n/a | 2014 | 2015 |
In 2014 Aston Lark deployed the Acturis Insurance Platform, Apps Category: . The implementation focused on centralizing client payments and accounts workflows within Aston Lark's finance and client servicing functions, positioning the Acturis Insurance Platform as the system of record for payment allocation and transaction processing across its UK offices. The deployment addressed the day to day activities performed by accounts teams, including allocation of high volumes of client receipts and handling telephone queries from clients and colleagues in other offices.
Configuration concentrated on modules and capabilities for automated allocation of client payments, bank transfer processing to clients and insurers both in the UK and overseas, computerized daily bank reconciliation, card payment reconciliation, and refund processing. The environment included workflow rules for exception handling and role based payment approvals, as well as account level audit trails to support reconciliations and customer query resolution through the Acturis Insurance Platform.
Operationally the Acturis Insurance Platform operated alongside Sector for manual weekly reconciliation processes while providing computerized daily reconciliation and ongoing payment processing at the Chafford Hundred office and other sites. Governance and process changes emphasized shifting reconciliation cadence from manual weekly tasks to system driven daily reconciliation, formalizing accounts team responsibilities for payment allocation and refund handling, and standardizing audit and exception workflows across offices.
|
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Moneypenny | Legacy | Moneypenny Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, Aston Lark deployed Moneypenny Live Chat on its website. Moneypenny Live Chat is the implemented application, classified within Chatbots and Conversational AI, and is surfaced on customer facing pages including the complaints page to capture inbound enquiries and route initial contacts to service staff. The implementation supports client engagement and customer service functions across the UK based insurance brokerage.
The deployment uses a web based chat widget embedded in site pages, providing conversational intake, live agent handoff, and asynchronous message capture for follow up. Typical Chatbots and Conversational AI capabilities such as routing to available agents, transcript capture, and session continuity are leveraged to operationalize first touch and complaints intake workflows. Governance focused on embedding the chat channel into existing customer service processes and routing contacts to the complaints handling team on site.
|
|
|
|
|
Chatbots and Conversational AI | AI-Powered Application |
|
2022 | 2022 |
|
Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Analytics and BI | Analytics and BI |
|
2015 | 2015 |
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Audio Video and Web Conferencing | Collaboration |
|
2020 | 2020 |
|
|
|
|
|
Collaboration | Collaboration |
|
2015 | 2015 |
|
|
|
|
|
Collaboration | Collaboration |
|
2022 | 2022 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Customer Experience | CRM |
|
2019 | 2019 |
|
|
|
|
|
Customer Experience | CRM |
|
2022 | 2022 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2022 | 2022 |
|
|
|
|
|
Marketing Automation | CRM |
|
2021 | 2021 |
|
TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Governance, Risk and Compliance | TRM |
|
2020 | 2020 |
|
|
|
|
|
Governance, Risk and Compliance | TRM |
|
2020 | 2020 |
|
PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2018 | 2018 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2018 | 2018 |
|
|
|
|
|
Cloud Storage | IaaS |
|
2022 | 2022 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2020 | 2020 |
|
CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2018 | 2018 |
|
IT Decision Makers and Key Stakeholders at Aston Lark
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Aston Lark Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Aston Lark Technographics
Aston Lark is a Insurance organization based in United Kingdom,
with around 1800 employees and annual revenues of $119.0 million.
Aston Lark operates a diverse technology stack with applications such as
Access SelectHR, Acturis Insurance Platform and Moneypenny Live Chat,
covering areas like Core HR, Insurance ERP and Chatbots and Conversational AI.
Aston Lark has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as The Access Group, Acturis and Moneypenny.
Aston Lark recently adopted applications including
Tawk.to in 2022, Workplace by Facebook in 2022 and Hotjar in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Aston Lark’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Aston Lark’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Aston Lark technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.