Astute Payroll
Level 1, 325 Finders Lane,
Melbourne, 3000, VIC,
Australia
Melbourne, 3000, VIC,
Australia
61 1-300-278-883
Professional Services
Astute Payroll Technographics
Astute Payroll Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Astute Payroll and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 50 Astute Payroll employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Astute Payroll has purchased the following applications: JobAdder CRM for Candidate Relationship Management in 2017, Zendesk Chat for Chatbots and Conversational AI in 2020, Zoom for Audio Video and Web Conferencing in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Astute Payroll is running and its propensity to invest more and deepen its relationship with JobAdder , Zendesk , Zoom Video Communications or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Astute Payroll revenues, which have grown to $5.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Astute Payroll intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Astute Payroll Tech Stack and Enterprise Applications
Astute Payroll HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| JobAdder | Legacy | JobAdder CRM | Candidate Relationship Management | HCM | n/a | 2017 | 2017 |
In 2017, Astute Payroll implemented JobAdder CRM as its Candidate Relationship Management solution. The JobAdder CRM deployment was positioned to consolidate recruitment software and databases used by the firm, aligning candidate records, job pipelines, and engagement histories under a single application.
Configuration centered on Candidate Relationship Management capabilities such as centralized candidate database management, applicant tracking and pipeline workflows, contact and client record management, and resume capture and parsing workflows consistent with recruitment CRM practice. The implementation emphasized data model configuration and role based access controls to support recruiting operations within the professional services context of Astute Payroll.
Integrations included operational reporting and analytics via PowerBI, with JobAdder CRM serving as the primary source of candidate and vacancy data and PowerBI consuming feeds for dashboarding and database level reporting. Governance addressed standardized record keeping and workflow orchestration for recruitment and talent acquisition activity, with ongoing management of the CRM recruitment software and databases using JobAdder and PowerBI.
|
Astute Payroll AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020 Astute Payroll implemented Zendesk Chat on its website. Astute Payroll is a 50 employee professional services firm in Australia, and Zendesk Chat, categorized as Chatbots and Conversational AI, is deployed as the primary web engagement channel for client inquiries.
The Zendesk Chat implementation centers on a web chat widget configured for proactive visitor targeting, canned responses and agent routing, reflecting common Chatbots and Conversational AI functional patterns. The deployment captures chat transcripts and session history within the Zendesk Chat platform and uses automated reply workflows and predefined response templates to manage live and automated interactions.
Operationally the solution supports customer service and client onboarding touchpoints on the public website, serving a small internal support team that monitors chat queues and handles escalations to other communication channels. Governance is organized around standardized response templates and queue monitoring processes to maintain consistent handling of inbound web conversations.
|
Astute Payroll Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2021 | 2021 |
In 2021, Astute Payroll implemented Zoom as its Audio Video and Web Conferencing solution, embedding Zoom on its public website to support client-facing virtual consultations and internal meetings. The deployment is a web-embedded configuration that surfaces meeting links and browser-join flows directly on astutepayroll.com, enabling clients to initiate sessions without separate desktop downloads and reducing friction for small business users.
Configuration and functional scope align with standard Audio Video and Web Conferencing capabilities, including meeting hosting, screen sharing, recording options, and in-browser join, with administrative controls for host permissions and meeting access. Operational coverage spans the 50-employee Australian professional services firm, supporting payroll advisory workflows, client onboarding calls, and internal stand-ups, while governance focuses on centrally managed account-level meeting settings exposed through the website interface to control client access and meeting controls.
|
|
|
|
|
Collaboration | Collaboration |
|
2013 | 2013 |
|
Astute Payroll CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
CRM | CRM |
|
2021 | 2021 |
|
|
|
|
|
Customer Support | CRM |
|
2020 | 2020 |
|
|
|
|
|
Marketing Automation | CRM |
|
2021 | 2021 |
|
|
|
|
|
Sales Automation, CRM, Sales Engagement | CRM |
|
2021 | 2021 |
|
Astute Payroll ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Performance Management | ITSM |
|
2015 | 2015 |
|
Astute Payroll IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2019 | 2019 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2018 | 2018 |
|
IT Decision Makers and Key Stakeholders at Astute Payroll
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
|
|
CEO | CXO | Finance | |
|
|
|
General Manager | Manager | Finance | |
|
Apps Being Evaluated by Astute Payroll Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Astute Payroll IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Astute Payroll digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Astute Payroll Technographics
Astute Payroll is a Professional Services organization based in Australia,
with around 50 employees and annual revenues of $5.0 million.
Astute Payroll operates a diverse technology stack with applications such as
JobAdder CRM, Zendesk Chat and Zoom,
covering areas like Candidate Relationship Management, Chatbots and Conversational AI and Audio Video and Web Conferencing.
Astute Payroll has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as JobAdder, Zendesk and Zoom Video Communications.
Astute Payroll recently adopted applications including
Zoom in 2021, Hubspot CRM in 2021 and Hubspot Marketing Automation in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Astute Payroll’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Astute Payroll’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Astute Payroll technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.