Ateam
Dai Nagoya Building 32nd Floor 28-12 Meieki 3-chome Nakamura-ku,
Nagoya, 450-6432,
Japan
Nagoya, 450-6432,
Japan
81 52 747 5550
Media
Ateam Technographics
Ateam Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Ateam and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1100 Ateam employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Ateam has purchased the following applications: Zoom for Audio Video and Web Conferencing in 2020, DocuSign eSignature for Digital Signing in 2021, Zendesk Service for Customer Support in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Ateam is running and its propensity to invest more and deepen its relationship with Zoom Video Communications , Google , DocuSign or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Ateam revenues, which have grown to $271.8 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Ateam intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Ateam Tech Stack and Enterprise Applications
Ateam Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, Ateam deployed Zoom to extend web conferencing capabilities across its corporate site and to standardize internal collaboration channels. Zoom is the designated Audio Video and Web Conferencing platform for Ateam, embedded on the company website to provide customer-facing sessions and public meeting access while also serving employee meeting needs.
The implementation focused on embedding Zoom meeting and webinar access on the public site and standardizing conferencing workflows for corporate communications, product teams, and remote collaborators, leveraging category-aligned capabilities such as real-time video, audio, chat, screen sharing, and meeting recording. The deployment architecture favors browser-based access for website visitors and client-based use for employees, with governance centered on meeting access controls, scheduling workflows, and operational responsibilities assigned to Ateam IT and communications teams to manage public sessions and internal collaboration.
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Collaboration | Collaboration |
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2012 | 2012 |
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Ateam Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| DocuSign | Legacy | DocuSign eSignature | Digital Signing | Content Management | n/a | 2021 | 2021 |
In 2021, Ateam deployed DocuSign eSignature as a Digital Signing solution on its public website to capture electronic signatures within customer-facing contract and form workflows. The implementation uses DocuSign eSignature to provide embedded signing experiences directly in web pages, establishing an online signature layer that links signed documents to web-driven customer interactions. Ateam DocuSign eSignature Digital Signing supports signature capture, envelope lifecycle management, template-based document composition, and audit trail capabilities consistent with digital signing best practices.
Configuration focused on embedded signing flows and template management, with standard eSignature capabilities configured for recipient routing, signer authentication, and evidence capture. The deployment aligns application controls and signer workflows with the website front end, using API-based integration patterns to initiate envelopes and return signed documents to the site infrastructure. Admin functionality was provisioned for centralized template and envelope administration, enabling operational control over document templates and signing rules.
Operational coverage centers on web-driven business functions, with rollout and governance coordinated between the web development team and legal or compliance stakeholders to define signature policies and consent flows. Process adjustments emphasized web form orchestration, signer verification points, and retention of audit logs for legal defensibility. The implementation positions DocuSign eSignature as Ateam’s primary Digital Signing mechanism for online customer agreements and web-initiated approvals.
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Ateam CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Service | Customer Support | CRM | n/a | 2015 | 2015 |
In 2015 Ateam implemented Zendesk Service to manage customer interactions captured on its website. Ateam is a Japan based media company with approximately 1100 employees and reported revenue of 271790000, and Zendesk Service was adopted to support Customer Support business functions including web based inquiry intake and case management. The deployment explicitly uses Zendesk Service on the company website as the primary customer contact channel.
The implementation centers on Zendesk Service ticketing and web embedded support capabilities, with configuration aligned to Customer Support workflows. Functional modules and capabilities implemented include web inbound ticket creation, email to ticket routing, agent workspaces with macros and automation for triage, and a knowledge base for self service support. These configurations support standardized ticket lifecycle management, priority assignment, and workflow automation typical of the Customer Support category.
Operational coverage focuses on customer service teams across Ateam’s Japan operations, routing web originated issues to support and product groups as needed. Governance and process controls were established around agent roles, ticket ownership, escalation paths and SLA tiers, with knowledge base content governance to maintain consistency in web based responses. The architecture emphasizes a web integrated support front end using Zendesk Service to centralize and orchestrate customer inquiries for the Customer Support function.
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Ateam PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2015 | 2015 |
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Ateam IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Ateam
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Ateam Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Ateam IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Ateam digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Ateam Technographics
Ateam is a Media organization based in Japan,
with around 1100 employees and annual revenues of $271.8 million.
Ateam operates a diverse technology stack with applications such as
Zoom, DocuSign eSignature and Zendesk Service,
covering areas like Audio Video and Web Conferencing, Digital Signing and Customer Support.
Ateam has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Zoom Video Communications, DocuSign and Zendesk.
Ateam recently adopted applications including
Cloudflare CDN in 2022, DocuSign eSignature in 2021 and Zoom in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Ateam’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Ateam’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Ateam technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.