McLean, 22102, VA,
United States
Attain Technographics
Attain Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Attain and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 350 Attain employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
Attain has purchased the following applications: Oracle Taleo Cloud Service for Recruiting, Applicant Tracking System in 2014, Cisco Webex Meetings for Audio Video and Web Conferencing in 2017, Zendesk Service for Customer Support in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Attain is running and its propensity to invest more and deepen its relationship with Oracle , Cisco Systems , Adobe Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Attain revenues, which have grown to $85.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Attain intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Attain Tech Stack and Enterprise Applications
Attain HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Taleo Cloud Service | Recruiting, Applicant Tracking System | HCM | n/a | 2014 | 2014 |
In 2014, Attain implemented Oracle Taleo Cloud Service as its Recruiting,Applicant Tracking System on its website. Attain used Oracle Taleo Cloud Service to support Talent Acquisition and HR business functions across the company.
Oracle Taleo Cloud Service was configured to manage core applicant tracking workflows including job requisition creation, career site application capture, candidate profile management, interview scheduling, offer workflows, and configurable hiring approvals. Configuration emphasized workflow automation, candidate lifecycle orchestration, and recruiting analytics capabilities that are standard to the Recruiting,Applicant Tracking System category.
Operational integration centered on embedding the Oracle Taleo Cloud Service careers experience into Attain's public website to capture applications and route candidates into recruiter queues, with role based access for recruiters, hiring managers, and HR administrators. Governance established standardized hiring stages and approval pathways across recruitment teams, aligning process ownership to Talent Acquisition and HR business functions for the 350-employee professional services firm headquartered in the United States.
|
Attain Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2017 | 2017 |
In 2017, Attain implemented Cisco Webex Meetings as its Audio Video and Web Conferencing solution. The deployment included embedding Cisco Webex Meetings on the Attain public website to enable client-facing scheduling and web-based meeting joins. The configuration supported browser and native client access, enabling scheduled and ad hoc conferencing to support consulting delivery and client service workflows.
The Cisco Webex Meetings rollout emphasized core Audio Video and Web Conferencing capabilities such as video and audio conferencing, screen sharing, and meeting recording typical of the category. Implementation work focused on website integration and meeting orchestration for client engagements, including published join links, access controls, and standardized meeting configurations for client-facing teams. Governance centered on consistent meeting setup and access patterns to ensure predictable client collaboration through the Attain website.
|
|
|
|
|
Audio Video and Web Conferencing | Collaboration |
|
2017 | 2017 |
|
|
|
|
|
Collaboration | Collaboration |
|
2015 | 2015 |
|
Attain CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Service | Customer Support | CRM | n/a | 2015 | 2015 |
In 2015, Attain implemented Zendesk Service on its public website, adopting a cloud hosted Customer Support application to manage inbound client inquiries. Zendesk Service is deployed as the primary customer service platform for web based support interactions, with the application instrumented directly on https://www.attain.com/ to capture and route customer tickets from site visitors.
The implementation focused on core ticketing and case management capabilities native to Zendesk Service, including web widget driven ticket creation, ticket lifecycle workflows, and standard automation and macro functionality to accelerate agent response. Knowledge management and self service workflows were configured to complement the web embedded support experience, and reporting modules were enabled to provide operational visibility into queue health and ticket status.
Operational coverage centers on Attain’s customer service and support teams within the United States, using Zendesk Service to centralize inbound requests originating from the corporate website. The deployment uses a SaaS architecture hosted by the vendor and embedded client side on Attain’s site, enabling browser based agent and end user workflows without on premise infrastructure changes.
Governance was organized around centralized ticket routing and ownership rules, defined escalation and service level workflows, and role based access in Zendesk Service to separate agent, supervisor, and administrative functions. The configuration emphasized repeatable support processes, ticket lifecycle governance, and operational reporting to support ongoing service management in the Customer Support category.
|
|
|
|
|
Marketing Automation | CRM |
|
2020 | 2020 |
|
|
|
|
|
Sales Automation, CRM, Sales Engagement | CRM |
|
2021 | 2021 |
|
Attain ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Remote Monitoring and Management | ITSM |
|
2020 | 2020 |
|
Attain IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
|
Attain CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2019 | 2019 |
|
IT Decision Makers and Key Stakeholders at Attain
Apps Being Evaluated by Attain Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||