Beau Plan, 21001,
Mauritius
Attitude Hotels Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Attitude Hotels and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1689 Attitude Hotels employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Attitude Hotels has purchased the following applications: Infor CloudSuite Hospitality for Hospitality ERP in 2018, TeamSupport SnapEngage for Chatbots and Conversational AI in 2016, Microsoft 365 for Collaboration in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Attitude Hotels is running and its propensity to invest more and deepen its relationship with Infor , SABRE , TeamSupport or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Attitude Hotels revenues, which have grown to $25.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Attitude Hotels intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infor | Legacy | Infor CloudSuite Hospitality | Hospitality ERP | ERP Services and Operations | n/a | 2018 | 2018 |
In 2018, Attitude Hotels implemented Infor CloudSuite Hospitality. Infor CloudSuite Hospitality is a Hospitality ERP deployed across the Mauritian hotel group to standardize operations and improve customer experience.
The implementation consolidated core Hospitality ERP functions, including financial management, property management, inventory and procurement workflows, and centralized reporting for multi-property operations. Configuration work included guest-service interfaces and revenue control processes to align front-of-house and back-office workflows.
Infor CloudSuite Hospitality was deployed alongside SunSystems to support unified financial ledgers and accounting processes, with SunSystems used for finance consolidation while Infor CloudSuite Hospitality provided operational and guest-facing modules. Operational coverage included finance, operations, front office, and guest services across Attitude Hotels properties in Mauritius.
Governance changes accompanied the technical rollout, establishing a common chart of accounts, standardized operational procedures, and a centralized reporting cadence to improve cross-property visibility. Training and phased rollout activities aligned property teams to the new Hospitality ERP processes and embedded consistent operational controls.
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Reservation and Booking Management | ERP Services and Operations |
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2014 | 2014 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| TeamSupport | Legacy | TeamSupport SnapEngage | Chatbots and Conversational AI | AI-Powered Application | n/a | 2016 | 2016 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
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Collaboration | Collaboration |
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2021 | 2021 |
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Survey and Questionnaire | Collaboration |
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2015 | 2015 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2015 | 2015 |
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Customer Support | CRM |
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2017 | 2017 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2013 | 2013 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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| First Name | Last Name | Title | Function | Department | Phone | |
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| Date | Company | Status | Vendor | Product | Category | Market |
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