Attitude Hotels
The Strand, Lakeside District,
Beau Plan, 21001,
Mauritius
Beau Plan, 21001,
Mauritius
230 204 3800
Leisure and Hospitality
Attitude Hotels Technographics
Attitude Hotels Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Attitude Hotels and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1689 Attitude Hotels employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Attitude Hotels has purchased the following applications: Infor CloudSuite Hospitality for Hospitality ERP in 2018, TeamSupport SnapEngage for Chatbots and Conversational AI in 2016, Microsoft 365 for Collaboration in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Attitude Hotels is running and its propensity to invest more and deepen its relationship with Infor , SABRE , TeamSupport or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Attitude Hotels revenues, which have grown to $25.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Attitude Hotels intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Attitude Hotels Tech Stack and Enterprise Applications
Attitude Hotels ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infor | Legacy | Infor CloudSuite Hospitality | Hospitality ERP | ERP Services and Operations | n/a | 2018 | 2018 |
In 2018, Attitude Hotels implemented Infor CloudSuite Hospitality. Infor CloudSuite Hospitality is a Hospitality ERP deployed across the Mauritian hotel group to standardize operations and improve customer experience.
The implementation consolidated core Hospitality ERP functions, including financial management, property management, inventory and procurement workflows, and centralized reporting for multi-property operations. Configuration work included guest-service interfaces and revenue control processes to align front-of-house and back-office workflows.
Infor CloudSuite Hospitality was deployed alongside SunSystems to support unified financial ledgers and accounting processes, with SunSystems used for finance consolidation while Infor CloudSuite Hospitality provided operational and guest-facing modules. Operational coverage included finance, operations, front office, and guest services across Attitude Hotels properties in Mauritius.
Governance changes accompanied the technical rollout, establishing a common chart of accounts, standardized operational procedures, and a centralized reporting cadence to improve cross-property visibility. Training and phased rollout activities aligned property teams to the new Hospitality ERP processes and embedded consistent operational controls.
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Reservation and Booking Management | ERP Services and Operations |
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2014 | 2014 |
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Attitude Hotels AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| TeamSupport | Legacy | TeamSupport SnapEngage | Chatbots and Conversational AI | AI-Powered Application | n/a | 2016 | 2016 |
In 2016, Attitude Hotels implemented TeamSupport SnapEngage to add Chatbots and Conversational AI capabilities to its website for customer facing engagement. The deployment positioned TeamSupport SnapEngage as the primary web chat channel for guest inquiries, booking assistance, and on-site user guidance across the Attitude Hotels corporate web presence.
Configuration work centered on the TeamSupport SnapEngage web chat widget, conversational workflows, canned responses, and agent routing. The TeamSupport SnapEngage implementation included session handoff to human agents, scripted triage flows for common guest questions, and standard chat reporting and logs to support operational monitoring.
Operational coverage was explicitly web based, running on https://www.hotels-attitude.com/ and focused on pre-arrival guest communications, reservation inquiries, and front desk coordination. The Chatbots and Conversational AI solution was configured to capture web leads and triage requests to hotel staff, aligning the application with guest services and reservations business functions.
Governance emphasized chat routing rules, operational hours, and content governance for response templates, with administrative control retained by hotel operations teams. Implementation documentation and operator training supported consistent use of TeamSupport SnapEngage across site pages, while reporting feeds were used to monitor chat volume and agent handoffs for ongoing refinement.
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Attitude Hotels Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016 Attitude Hotels implemented Microsoft 365 as its primary Collaboration platform. Attitude Hotels is a Mauritius based leisure and hospitality company with about 1,689 employees and the deployment is observable on the corporate website where Microsoft 365 assets are referenced.
The Microsoft 365 deployment centers on core Collaboration capabilities, including Exchange Online for corporate email, SharePoint Online for intranet and document management, OneDrive for user file storage, Microsoft Teams for messaging and meetings, and the Office productivity suite. Configuration follows tenant based provisioning and centralized user account management, with role based access and administrative controls applied through the Microsoft 365 admin center.
Operational coverage spans corporate communications and internal collaboration workflows that support front office operations, reservations coordination, sales and corporate administration across the group. The implementation enables unified communications, content publishing and shared document collaboration consistent with Collaboration category use cases.
Governance is managed via Microsoft 365 native administration, leveraging identity management, tenant level policies and built in compliance settings to control access and data governance. The narrative is anchored on the Microsoft 365 Collaboration deployment observed for Attitude Hotels in 2016.
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Collaboration | Collaboration |
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2021 | 2021 |
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Survey and Questionnaire | Collaboration |
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2015 | 2015 |
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Attitude Hotels CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2015 | 2015 |
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Customer Support | CRM |
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2017 | 2017 |
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Attitude Hotels PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2013 | 2013 |
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Attitude Hotels IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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IT Decision Makers and Key Stakeholders at Attitude Hotels
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Attitude Hotels Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Attitude Hotels IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Attitude Hotels digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Attitude Hotels Technographics
Attitude Hotels is a Leisure and Hospitality organization based in Mauritius,
with around 1689 employees and annual revenues of $25.0 million.
Attitude Hotels operates a diverse technology stack with applications such as
Infor CloudSuite Hospitality, TeamSupport SnapEngage and Microsoft 365,
covering areas like Hospitality ERP, Chatbots and Conversational AI and Collaboration.
Attitude Hotels has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Infor, TeamSupport and Microsoft.
Attitude Hotels recently adopted applications including
CodeTwo Email Signatures in 2021, Hotjar in 2020 and Infor CloudSuite Hospitality in 2018,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Attitude Hotels’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Attitude Hotels’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Attitude Hotels technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.