AI Buyer Insights:

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● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

Auchrannie Leisure
Location
Auchrannie Road, Brodick,
Isle Of Arran, KA27 8BZ,
United Kingdom
Website
https://www.auchrannie.co.uk/
Phone
44 17 7030-2234
Artw industry
Leisure and Hospitality
Employee
Revenue

Auchrannie Leisure Technographics

Auchrannie Leisure Technographics, Software Purchases, AI and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Auchrannie Leisure and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 161 Auchrannie Leisure employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Auchrannie Leisure has purchased the following applications: Allora.ai for Reservation and Booking Management in 2018, LiveChat for Chatbots and Conversational AI in 2022, Zendesk Service for Customer Support in 2022 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Auchrannie Leisure is running and its propensity to invest more and deepen its relationship with The Access Group , LiveChat, Inc. , Zendesk or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Auchrannie Leisure revenues, which have grown to $11.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Auchrannie Leisure intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Auchrannie Leisure Tech Stack and Enterprise Applications

Auchrannie Leisure ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
The Access Group Legacy Allora.ai Reservation and Booking Management ERP Services and Operations n/a 2018 2018
In 2018, Auchrannie Leisure deployed Allora.ai on its public website using Avvio allora.ai. The Allora.ai implementation is a customer-facing booking assistant embedded in site pages to handle guest queries and guide reservation flows. Deployment scope centered on the website and supported reservations and guest services functions, with configuration of conversational flows and booking logic to surface availability and guide booking interactions. Governance emphasized operational ownership by reservations and front desk teams and centralized configuration through the vendor administration interface, Apps Category .
Auchrannie Leisure AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
LiveChat, Inc. Legacy LiveChat Chatbots and Conversational AI AI-Powered Application n/a 2022 2022
In 2022, Auchrannie Leisure implemented LiveChat on their website. The deployment uses LiveChat as a customer-facing Chatbots and Conversational AI solution to capture guest inquiries and support online booking journeys. The implementation centers on the LiveChat web widget, agent console, canned responses, and chat transcripts, enabling real-time guest messaging and structured asynchronous follow-up. Configuration includes routing rules and operating hours to direct messages to front desk and guest services teams, and administrative controls for agent provisioning and message history retention. Operationally the rollout is scoped to the company website and is governed by front office and guest services, aligning online engagement with reservations and customer service workflows. This maps to Auchrannie Leisure LiveChat Chatbots and Conversational AI for customer service and reservations, using web-based conversational tooling to standardize guest interactions.
Auchrannie Leisure CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Zendesk Legacy Zendesk Service Customer Support CRM n/a 2022 2022
In 2022, Auchrannie Leisure implemented Zendesk Service to provide Customer Support on its public website. The deployment embeds Zendesk Service into the site to capture guest inquiries and funnel requests into a centralized cloud support platform. Configuration emphasized core Zendesk Service capabilities, including centralized ticketing, web-based contact forms and a self-service help center to manage asynchronous guest communications. Ticket workflows were defined to classify and route requests to guest services and reservations functions, using structured ticket fields and status life cycles aligned with Customer Support operations. The technical architecture centers on the website integration and the Zendesk Service cloud environment, with customer-facing capture on the Auchrannie website and back-office access for operational staff. Operational coverage targets guest-facing support at the Auchrannie Leisure property in the United Kingdom, aligning inquiry handling with hospitality functions such as reservations and front desk. Governance and process work included establishing support workflows, ticket ownership rules and agent handling procedures to formalize incoming inquiry handling within Zendesk Service.
Marketing Analytics CRM 2022 2022
Auchrannie Leisure IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2013 2013
Application Hosting and Computing Services IaaS 2017 2017
Application Hosting and Computing Services IaaS 2022 2022
Content Delivery Network IaaS 2018 2018

IT Decision Makers and Key Stakeholders at Auchrannie Leisure

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Auchrannie Leisure Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Auchrannie Leisure IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Auchrannie Leisure digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Auchrannie Leisure Technographics
Auchrannie Leisure is a Leisure and Hospitality organization based in United Kingdom, with around 161 employees and annual revenues of $11.0 million.
Auchrannie Leisure operates a diverse technology stack with applications such as Allora.ai, LiveChat and Zendesk Service, covering areas like Reservation and Booking Management, Chatbots and Conversational AI and Customer Support.
Auchrannie Leisure has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as The Access Group, LiveChat, Inc. and Zendesk.
Auchrannie Leisure recently adopted applications including LiveChat in 2022, Zendesk Service in 2022 and The Hotels Network BenchDirect in 2022, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Auchrannie Leisure’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Auchrannie Leisure’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Auchrannie Leisure technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.