Highland Park, 60035, IL,
United States
Audi Exchange Technographics
Audi Exchange Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Audi Exchange and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 50 Audi Exchange employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Audi Exchange has purchased the following applications: CDK Global DMS for Dealership Management in 2018, Google Workspace (Formerly Google G-Suite) for Collaboration in 2012, VinSolutions Connect CRM for Automotive Dealership CRM in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Audi Exchange is running and its propensity to invest more and deepen its relationship with CDK Global , Cox Automotive , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Audi Exchange revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Audi Exchange intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Audi Exchange Tech Stack and Enterprise Applications
Audi Exchange ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CDK Global | Legacy | CDK Global DMS | Dealership Management | ERP Services and Operations | n/a | 2018 | 2018 |
In 2018, Audi Exchange implemented CDK Global DMS as its core Dealership Management application. The deployment was centered on the Highland Park retail location and aligned with a compact dealer organization of about 50 employees, with the CDK Global DMS serving as the primary system for transaction processing and business office operations.
Configuration of CDK Global DMS focused on modules and workflows that map directly to the dealer job responsibilities listed in hiring notices, including vehicle inventory management, deal processing and documentation, accounting and billing, customer account receivables, and commission reporting. The CDK Global DMS environment was used to bill new and used vehicle deals, post transactions into accounting schedules, generate pay off documentation for trade ins, and produce commission and billing reports used by office staff.
Operational coverage for the CDK Global DMS included the business office, accounting functions, and sales desk at the single Highland Park site, with named user roles such as office clerks responsible for data entry, paperwork validation, and communications. Practical interoperability included report exports and data handling that rely on Microsoft Office tools such as Microsoft Excel and Microsoft Word for administrative reporting and correspondence, reflecting staff proficiency requirements.
Governance and workflow restructuring emphasized standardized deal paperwork checks, centralized invoicing and billing procedures, controlled processing of pay off checks for trade ins, and routine generation of commission reports to support compensation processes. Ongoing operational practices included role based access for business office staff, documentation of clerical procedures, and training focused on CDK Global DMS transaction workflows and accounting posting routines.
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Dealership Management | ERP Services and Operations |
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2020 | 2020 |
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Audi Exchange Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2012 | 2012 |
In 2012, Audi Exchange implemented Google Workspace (Formerly Google G-Suite) as its primary Collaboration platform. The deployment leverages Google Workspace core services including Gmail, Google Drive, Google Calendar, Google Docs, Sheets, Slides and Google Meet to provide cloud-hosted email, document collaboration, calendaring and conferencing across the organization. The company website references Google Workspace, indicating public alignment with Google Workspace tooling for corporate communications and document sharing.
Audi Exchange operates with about 50 employees, so the Google Workspace implementation reflects a single-tenant cloud SaaS architecture managed through the Google Workspace Admin console, enabling centralized user and group administration, access controls and shared drives for team-level collaboration. Operational scope spans front-office and back-office functions where email, file collaboration and calendaring support sales, operations, service and finance workflows. Governance is executed through role-based accounts and admin controls to enforce organization-wide settings and security policies consistent with a Collaboration application deployment.
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Audi Exchange CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cox Automotive | Legacy | VinSolutions Connect CRM | Automotive Dealership CRM | CRM | n/a | 2017 | 2017 |
In 2017, Audi Exchange implemented VinSolutions Connect CRM as its Automotive Dealership CRM to capture and manage inbound web leads directly from its website. Audi Exchange VinSolutions Connect CRM Automotive Dealership CRM supports the dealer’s sales and internet sales functions by serving as the central system for lead intake and customer contact management.
The deployment emphasized core CRM modules typical to the category, including website lead capture, contact and lead management, opportunity tracking, and automated lead routing workflows. VinSolutions Connect CRM was configured to map web form fields to CRM records, enforce assignment rules for sales staff, and instantiate standardized follow-up workflows to ensure web leads enter a managed lifecycle.
Integration scope is explicitly website-facing, with the application embedded on audiexchange.com to ingest inbound customer inquiries in real time and route them to dealership staff. Operational coverage focuses on sales and internet sales teams at the Audi Exchange site in the United States, with governance centered on lead routing rules and centralized inbound lead handling processes to streamline customer engagement.
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Automotive Dealership CRM | CRM |
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2018 | 2018 |
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Customer Engagement | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2017 | 2017 |
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Customer Experience | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2021 | 2021 |
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Audi Exchange ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2016 | 2016 |
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Application Performance Management | ITSM |
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2019 | 2019 |
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Audi Exchange IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Audi Exchange
Apps Being Evaluated by Audi Exchange Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||