Highland Park, 60035, IL,
United States
Audi Exchange Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Audi Exchange and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 50 Audi Exchange employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Audi Exchange has purchased the following applications: CDK Global DMS for Dealership Management in 2018, Google Workspace (Formerly Google G-Suite) for Collaboration in 2012, VinSolutions Connect CRM for Automotive Dealership CRM in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Audi Exchange is running and its propensity to invest more and deepen its relationship with CDK Global , Cox Automotive , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Audi Exchange revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Audi Exchange intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CDK Global | Legacy | CDK Global DMS | Dealership Management | ERP Services and Operations | n/a | 2018 | 2018 |
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Dealership Management | ERP Services and Operations |
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2020 | 2020 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2012 | 2012 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cox Automotive | Legacy | VinSolutions Connect CRM | Automotive Dealership CRM | CRM | n/a | 2017 | 2017 |
In 2017, Audi Exchange implemented VinSolutions Connect CRM as its Automotive Dealership CRM to capture and manage inbound web leads directly from its website. Audi Exchange VinSolutions Connect CRM Automotive Dealership CRM supports the dealer’s sales and internet sales functions by serving as the central system for lead intake and customer contact management.
The deployment emphasized core CRM modules typical to the category, including website lead capture, contact and lead management, opportunity tracking, and automated lead routing workflows. VinSolutions Connect CRM was configured to map web form fields to CRM records, enforce assignment rules for sales staff, and instantiate standardized follow-up workflows to ensure web leads enter a managed lifecycle.
Integration scope is explicitly website-facing, with the application embedded on audiexchange.com to ingest inbound customer inquiries in real time and route them to dealership staff. Operational coverage focuses on sales and internet sales teams at the Audi Exchange site in the United States, with governance centered on lead routing rules and centralized inbound lead handling processes to streamline customer engagement.
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Automotive Dealership CRM | CRM |
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2018 | 2018 |
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Customer Engagement | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2017 | 2017 |
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Customer Experience | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2016 | 2016 |
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Application Performance Management | ITSM |
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2019 | 2019 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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