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Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

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Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Audi Exchange Tech Stack and Enterprise Applications

Audi Exchange ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
CDK Global Legacy CDK Global DMS Dealership Management ERP Services and Operations n/a 2018 2018
In 2018, Audi Exchange implemented CDK Global DMS as its core Dealership Management application. The deployment was centered on the Highland Park retail location and aligned with a compact dealer organization of about 50 employees, with the CDK Global DMS serving as the primary system for transaction processing and business office operations. Configuration of CDK Global DMS focused on modules and workflows that map directly to the dealer job responsibilities listed in hiring notices, including vehicle inventory management, deal processing and documentation, accounting and billing, customer account receivables, and commission reporting. The CDK Global DMS environment was used to bill new and used vehicle deals, post transactions into accounting schedules, generate pay off documentation for trade ins, and produce commission and billing reports used by office staff. Operational coverage for the CDK Global DMS included the business office, accounting functions, and sales desk at the single Highland Park site, with named user roles such as office clerks responsible for data entry, paperwork validation, and communications. Practical interoperability included report exports and data handling that rely on Microsoft Office tools such as Microsoft Excel and Microsoft Word for administrative reporting and correspondence, reflecting staff proficiency requirements. Governance and workflow restructuring emphasized standardized deal paperwork checks, centralized invoicing and billing procedures, controlled processing of pay off checks for trade ins, and routine generation of commission reports to support compensation processes. Ongoing operational practices included role based access for business office staff, documentation of clerical procedures, and training focused on CDK Global DMS transaction workflows and accounting posting routines.
Dealership Management ERP Services and Operations 2020 2020
Audi Exchange Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Google Legacy Google Workspace (Formerly Google G-Suite) Collaboration Collaboration n/a 2012 2012
In 2012, Audi Exchange implemented Google Workspace (Formerly Google G-Suite) as its primary Collaboration platform. The deployment leverages Google Workspace core services including Gmail, Google Drive, Google Calendar, Google Docs, Sheets, Slides and Google Meet to provide cloud-hosted email, document collaboration, calendaring and conferencing across the organization. The company website references Google Workspace, indicating public alignment with Google Workspace tooling for corporate communications and document sharing. Audi Exchange operates with about 50 employees, so the Google Workspace implementation reflects a single-tenant cloud SaaS architecture managed through the Google Workspace Admin console, enabling centralized user and group administration, access controls and shared drives for team-level collaboration. Operational scope spans front-office and back-office functions where email, file collaboration and calendaring support sales, operations, service and finance workflows. Governance is executed through role-based accounts and admin controls to enforce organization-wide settings and security policies consistent with a Collaboration application deployment.
Audi Exchange CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Cox Automotive Legacy VinSolutions Connect CRM Automotive Dealership CRM CRM n/a 2017 2017
In 2017, Audi Exchange implemented VinSolutions Connect CRM as its Automotive Dealership CRM to capture and manage inbound web leads directly from its website. Audi Exchange VinSolutions Connect CRM Automotive Dealership CRM supports the dealer’s sales and internet sales functions by serving as the central system for lead intake and customer contact management. The deployment emphasized core CRM modules typical to the category, including website lead capture, contact and lead management, opportunity tracking, and automated lead routing workflows. VinSolutions Connect CRM was configured to map web form fields to CRM records, enforce assignment rules for sales staff, and instantiate standardized follow-up workflows to ensure web leads enter a managed lifecycle. Integration scope is explicitly website-facing, with the application embedded on audiexchange.com to ingest inbound customer inquiries in real time and route them to dealership staff. Operational coverage focuses on sales and internet sales teams at the Audi Exchange site in the United States, with governance centered on lead routing rules and centralized inbound lead handling processes to streamline customer engagement.
Automotive Dealership CRM CRM 2018 2018
Customer Engagement CRM 2019 2019
Customer Experience CRM 2017 2017
Customer Experience CRM 2021 2021
Marketing Analytics CRM 2021 2021
Tag Management CRM 2021 2021
Audi Exchange ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2016 2016
Application Performance Management ITSM 2019 2019
Audi Exchange IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2019 2019
Content Delivery Network IaaS 2014 2014
Content Delivery Network IaaS 2021 2021
Content Delivery Network IaaS 2022 2022

IT Decision Makers and Key Stakeholders at Audi Exchange

First Name Last Name Title Function Department Email Phone
General Manager Manager Finance
Finance Manager Manager Finance
Service Director Director Operations
Service Drive Manager Manager Operations

Apps Being Evaluated by Audi Exchange Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Audi Exchange IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Audi Exchange digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Audi Exchange Technographics
Audi Exchange is a Automotive organization based in United States, with around 50 employees and annual revenues of $10.0 million.
Audi Exchange operates a diverse technology stack with applications such as CDK Global DMS, Google Workspace (Formerly Google G-Suite) and VinSolutions Connect CRM, covering areas like Dealership Management, Collaboration and Automotive Dealership CRM.
Audi Exchange has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as CDK Global, Google and Cox Automotive.
Audi Exchange recently adopted applications including Microsoft Azure CDN in 2022, Adobe Experience Cloud in 2021 and Adobe Analytics Cloud in 2021, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Audi Exchange’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Audi Exchange’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
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