Audi India
14th and 15th Floor, Commerz II, International Business Park, Oberoi Garden City, Off Western Express Highway, Goregaon (East),
Mumbai, 400063,
India
Mumbai, 400063,
India
91 1800-419-5757
Automotive
Audi India Technographics
Audi India Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Audi India and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 600 Audi India employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Audi India has purchased the following applications: INFOMAN eDMS for Dealership Management in 2019, Chat360 for Chatbots and Conversational AI in 2024, Cisco Webex Meetings for Audio Video and Web Conferencing in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Audi India is running and its propensity to invest more and deepen its relationship with ACS Infotech , Sumanel Technology , Cisco Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Audi India revenues, which have grown to $450.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Audi India intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Audi India Data, Technology Stack, and Enterprise Applications
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ACS Infotech | Legacy | INFOMAN eDMS | Dealership Management | ERP Services and Operations | n/a | 2019 | 2020 |
In 2019, Audi India implemented INFOMAN eDMS, deploying the INFOMAN eDMS application in the Dealership Management category across its Indian dealership network. The deployment was focused on operationalizing showroom sales and aftersales service workflows, with the solution cited by vendor materials as in use at Audi dealerships for inventory, bookings, invoicing and accounting functions.
Configuration centered on core Dealership Management modules, including centralized inventory management, dealer booking and sales order workflows, invoicing and accounts automation, and service operations transaction capture. INFOMAN eDMS was configured to support vehicle allotment and allocation workflows in the showroom sales cycle, and to instrument accounting entries from both sales and service transactions to drive faster financial processing.
Operational coverage included showroom sales desks, service centers and back office finance teams across Audi India dealerships, aligning sales booking, vehicle allotment and service order processes with accounting posting flows. The implementation emphasized end to end process alignment between front line showroom operations and centralized accounting, using the DMS to standardize booking to invoice sequences and service order settlements.
Governance adjustments included restructuring booking and allocation responsibilities to match the system workflows, and establishing accounting automation controls driven by INFOMAN eDMS transaction events. Vendor and region reports indicate the deployment produced improved accounting automation and faster vehicle allotment processes after go live, with those outcomes documented by ACS Infotech for their INFOMAN eDMS automotive dealer management system implementations.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sumanel Technology | Legacy | Chat360 | Chatbots and Conversational AI | AI-Powered Application | n/a | 2024 | 2024 |
In 2024, Audi India deployed Chat360 on its website under the Chatbots and Conversational AI category to centralize web-based customer interactions and standardize initial inquiry handling. Chat360 on the Audi India website provides a conversational interface focused on inquiry triage, guided product discovery, and pre-sales lead capture, leveraging intent classification and dialogue flow orchestration to handle common customer questions and route complex cases to human agents. The scope of the deployment emphasizes customer experience and sales support for the India market, with web-driven engagement feeding contact and test drive interest into operational sales workflows.
The implementation configures Chat360 with modular conversational flows, natural language understanding, session context management, and analytics instrumentation for conversational reporting. Operational coverage centers on customer service and retail sales functions, with governance processes for conversational content curation, intent model tuning, and staged rollout monitoring to manage accuracy and user experience. The implementation narrative describes a web-only channel deployment of Chat360 that aligns Audi India Chatbots and Conversational AI capability with standard conversational AI governance and operational support practices.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2018 | 2018 |
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Audio Video and Web Conferencing | Collaboration |
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2018 | 2018 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Asset Management | Content Management |
|
2020 | 2020 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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CRM | CRM |
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2019 | 2019 |
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Customer Data Platform | CRM |
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2023 | 2023 |
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Customer Experience | CRM |
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2021 | 2021 |
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Customer Support | CRM |
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2019 | 2019 |
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Customer Support | CRM |
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2010 | 2010 |
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Data Management Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Tag Management | CRM |
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2015 | 2015 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Apps Development | PaaS |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Cloud Storage | IaaS |
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2023 | 2023 |
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Content Delivery Network | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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Content Delivery Network | IaaS |
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2025 | 2025 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2023 | 2023 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Audi India
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Audi India Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Audi India Technographics
Audi India is a Automotive organization based in India,
with around 600 employees and annual revenues of $450.0 million.
Audi India operates a diverse technology stack with applications such as
INFOMAN eDMS, Chat360 and Cisco Webex Meetings,
covering areas like Dealership Management, Chatbots and Conversational AI and Audio Video and Web Conferencing.
Audi India has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as ACS Infotech, Sumanel Technology and Cisco Systems.
Audi India recently adopted applications including
Amazon CloudFront in 2025, Chat360 in 2024 and BlueConic in 2023,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Audi India’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Audi India’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Audi India technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.