Glendale, 91203, CA,
United States
Audio Digest Foundation Technographics
Audio Digest Foundation Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Audio Digest Foundation and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 110 Audio Digest Foundation employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Audio Digest Foundation has purchased the following applications: Salesforce Chat (formerly Salesforce Live Agent) for Chatbots and Conversational AI in 2019, Microsoft 365 for Collaboration in 2015, ABBYY FlexiCapture for Intelligent Document Processing in 2014 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Audio Digest Foundation is running and its propensity to invest more and deepen its relationship with Salesforce , Microsoft , ABBYY or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Audio Digest Foundation revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Audio Digest Foundation intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Audio Digest Foundation Tech Stack and Enterprise Applications
Audio Digest Foundation AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Chat (formerly Salesforce Live Agent) | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, Audio Digest Foundation deployed Salesforce Chat (formerly Salesforce Live Agent) on its public website. The implementation is recorded under Chatbots and Conversational AI and centers on providing real time visitor engagement through an embedded web chat widget and an agent console.
Salesforce Chat was configured to deliver core conversational capabilities typical of the Chatbots and Conversational AI category, including real time messaging, session routing to available agents, canned responses for common queries, and persistent chat transcripts for member follow up. The configuration emphasizes the customer facing chat window on site pages and the agent workspace for live handling, aligning functional workflows with conversational routing and session management.
Operational coverage targets customer service and membership support functions within Audio Digest Foundation, with agent availability controls and defined escalation workflows for offline requests. Governance elements include chat session ownership, transcript retention rules, and basic workflow handoffs to support follow up, while the integration footprint is limited to the website embedding described in the source.
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Audio Digest Foundation Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Audio Digest Foundation implemented Microsoft 365 to support core Collaboration functions across the organization. The Microsoft 365 deployment, provided by Microsoft, consolidated cloud hosted productivity and collaboration capabilities such as enterprise email, document collaboration, file sync and team communication to support the professional services workflow of a 110 employee nonprofit. Microsoft 365 is referenced on the Audio Digest Foundation website as part of its hosted productivity footprint.
The implementation scope targeted staff facing business functions including content production, administrative operations and internal communications, using Collaboration capabilities to streamline content authoring and distribution workflows. Architecture is consistent with a cloud native Microsoft 365 tenant providing centralized identity and web based access for employees and content contributors who publish to the site. Governance and operational controls are organized around tenant level account management, document permissions and access policies to align collaboration practices with the organizations content publishing cadence.
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Collaboration | Collaboration |
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2017 | 2017 |
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Audio Digest Foundation Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ABBYY | Legacy | ABBYY FlexiCapture | Intelligent Document Processing | Content Management | n/a | 2014 | 2014 |
In 2014 Audio Digest Foundation implemented ABBYY FlexiCapture for Accounts Payable to address a high volume of incoming forms and the need to accurately extract customer identification numbers. The decision was driven by ease of use and flexible capture options, with the organization engaging ABBYY partner Tallega to define project scope and deliver a statement of work.
The deployment centered on document capture, machine OCR, automatic classification, and structured data extraction to populate Accounts Payable workflows. ABBYY FlexiCapture was configured to support importing and capturing faxed statements and forms, and validation rules were applied to prioritize and flag records with critical fields such as customer IDs. Derek Gerber of Tallega described the experience with fax form capture as universally positive, and Audio Digest leadership noted the user-facing simplicity of the solution.
Integration work was executed collaboratively between Tallega and Audio Digest IT, with the statement of work detailing how ABBYY FlexiCapture would feed captured data into the companys AP processing pipeline and validation routines. The implementation focused on connecting the capture layer to downstream AP touchpoints and exception handling workflows, while preserving existing system boundaries.
Governance and rollout followed the contracted schedule, with Tallega bringing the solution online within three months and working alongside Audio Digest IT for configuration and initial support. ABBYY FlexiCapture now operates as the primary capture and extraction engine for Accounts Payable at Audio Digest Foundation, reducing manual data entry on incoming forms and centralizing document ingestion workflows.
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Web Content Management | Content Management |
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2018 | 2018 |
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Audio Digest Foundation CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2016 | 2016 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2015 | 2015 |
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Marketing Analytics | CRM |
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2013 | 2013 |
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Marketing Analytics | CRM |
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2015 | 2015 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Partner Relationship Management | CRM |
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2018 | 2018 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2019 | 2019 |
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Audio Digest Foundation ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2019 | 2019 |
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Application Performance Management | ITSM |
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2019 | 2019 |
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Audio Digest Foundation IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Audio Digest Foundation CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Application Firewalls (WAF) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Audio Digest Foundation
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Apps Being Evaluated by Audio Digest Foundation Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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