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Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Audio Digest Foundation Tech Stack and Enterprise Applications

Audio Digest Foundation AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Salesforce Legacy Salesforce Chat (formerly Salesforce Live Agent) Chatbots and Conversational AI AI-Powered Application n/a 2019 2019
In 2019, Audio Digest Foundation deployed Salesforce Chat (formerly Salesforce Live Agent) on its public website. The implementation is recorded under Chatbots and Conversational AI and centers on providing real time visitor engagement through an embedded web chat widget and an agent console. Salesforce Chat was configured to deliver core conversational capabilities typical of the Chatbots and Conversational AI category, including real time messaging, session routing to available agents, canned responses for common queries, and persistent chat transcripts for member follow up. The configuration emphasizes the customer facing chat window on site pages and the agent workspace for live handling, aligning functional workflows with conversational routing and session management. Operational coverage targets customer service and membership support functions within Audio Digest Foundation, with agent availability controls and defined escalation workflows for offline requests. Governance elements include chat session ownership, transcript retention rules, and basic workflow handoffs to support follow up, while the integration footprint is limited to the website embedding described in the source.
Audio Digest Foundation Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2015 2015
In 2015, Audio Digest Foundation implemented Microsoft 365 to support core Collaboration functions across the organization. The Microsoft 365 deployment, provided by Microsoft, consolidated cloud hosted productivity and collaboration capabilities such as enterprise email, document collaboration, file sync and team communication to support the professional services workflow of a 110 employee nonprofit. Microsoft 365 is referenced on the Audio Digest Foundation website as part of its hosted productivity footprint. The implementation scope targeted staff facing business functions including content production, administrative operations and internal communications, using Collaboration capabilities to streamline content authoring and distribution workflows. Architecture is consistent with a cloud native Microsoft 365 tenant providing centralized identity and web based access for employees and content contributors who publish to the site. Governance and operational controls are organized around tenant level account management, document permissions and access policies to align collaboration practices with the organizations content publishing cadence.
Collaboration Collaboration 2017 2017
Audio Digest Foundation Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
ABBYY Legacy ABBYY FlexiCapture Intelligent Document Processing Content Management n/a 2014 2014
In 2014 Audio Digest Foundation implemented ABBYY FlexiCapture for Accounts Payable to address a high volume of incoming forms and the need to accurately extract customer identification numbers. The decision was driven by ease of use and flexible capture options, with the organization engaging ABBYY partner Tallega to define project scope and deliver a statement of work. The deployment centered on document capture, machine OCR, automatic classification, and structured data extraction to populate Accounts Payable workflows. ABBYY FlexiCapture was configured to support importing and capturing faxed statements and forms, and validation rules were applied to prioritize and flag records with critical fields such as customer IDs. Derek Gerber of Tallega described the experience with fax form capture as universally positive, and Audio Digest leadership noted the user-facing simplicity of the solution. Integration work was executed collaboratively between Tallega and Audio Digest IT, with the statement of work detailing how ABBYY FlexiCapture would feed captured data into the companys AP processing pipeline and validation routines. The implementation focused on connecting the capture layer to downstream AP touchpoints and exception handling workflows, while preserving existing system boundaries. Governance and rollout followed the contracted schedule, with Tallega bringing the solution online within three months and working alongside Audio Digest IT for configuration and initial support. ABBYY FlexiCapture now operates as the primary capture and extraction engine for Accounts Payable at Audio Digest Foundation, reducing manual data entry on incoming forms and centralizing document ingestion workflows.
Web Content Management Content Management 2018 2018
Audio Digest Foundation CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Customer Experience CRM 2016 2016
Data Management Platform CRM 2020 2020
Digital Advertising Platform CRM 2015 2015
Marketing Analytics CRM 2013 2013
Marketing Analytics CRM 2015 2015
Marketing Analytics CRM 2021 2021
Marketing Analytics CRM 2021 2021
Marketing Automation CRM 2021 2021
Partner Relationship Management CRM 2018 2018
Sales Automation, CRM, Sales Engagement CRM 2019 2019
Audio Digest Foundation ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2019 2019
Application Performance Management ITSM 2019 2019
Audio Digest Foundation IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2014 2014
Application Hosting and Computing Services IaaS 2020 2020
Application Hosting and Computing Services IaaS 2017 2017
Application Hosting and Computing Services IaaS 2020 2020
Content Delivery Network IaaS 2021 2021
Content Delivery Network IaaS 2019 2019
Content Delivery Network IaaS 2021 2021
Audio Digest Foundation CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Web Application Firewalls (WAF) CyberSecurity 2019 2019

IT Decision Makers and Key Stakeholders at Audio Digest Foundation

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Audio Digest Foundation Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Audio Digest Foundation IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Audio Digest Foundation digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Audio Digest Foundation Technographics
Audio Digest Foundation is a Professional Services organization based in United States, with around 110 employees and annual revenues of $1.0 million.
Audio Digest Foundation operates a diverse technology stack with applications such as Salesforce Chat (formerly Salesforce Live Agent), Microsoft 365 and ABBYY FlexiCapture, covering areas like Chatbots and Conversational AI, Collaboration and Intelligent Document Processing.
Audio Digest Foundation has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Salesforce, Microsoft and ABBYY.
Audio Digest Foundation recently adopted applications including Adobe Analytics Cloud in 2021, Adobe Target Standard in 2021 and Adobe Marketing Cloud (ex Omniture) in 2021, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Audio Digest Foundation’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Audio Digest Foundation’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Audio Digest Foundation technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.