AI Buyer Insights:

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Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Audio Emotion Tech Stack and Enterprise Applications

Audio Emotion AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Tawk.to Legacy Tawk.to Chatbots and Conversational AI AI-Powered Application n/a 2017 2017
In 2017 Audio Emotion implemented Tawk.to on its public website. The deployment uses a web embedded chat widget to provide live chat and conversational messaging to site visitors, supporting customer service and pre sale inquiries for the retail operation. With six employees the operational responsibility for Tawk.to is concentrated within a compact internal team and web operations, reflecting a web first support model for the small retailer. Tawk.to supplies Chatbots and Conversational AI capabilities including a browser based agent console, real time visitor monitoring, canned responses, chat transcript capture and basic visitor routing, which Audio Emotion configures to manage inbound queries. Configuration and governance focus on widget placement, operating hours, message templates and agent assignment, enabling standardized response workflows for customer support. The full application name Tawk.to appears in the site source, confirming the chat widget as the primary conversational layer on the website.
Chatbots and Conversational AI AI-Powered Application 2019 2019
Audio Emotion Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Google Legacy Google Workspace (Formerly Google G-Suite) Collaboration Collaboration n/a 2021 2021
In 2021, Audio Emotion implemented Google Workspace (Formerly Google G-Suite) as its primary Collaboration platform to support core business functions including email, document collaboration, calendaring, and virtual meetings. The deployment covers the company’s UK retail operation and is provisioned for its six employees, aligning account management with the organization’s small-team operational footprint. The Google Workspace (Formerly Google G-Suite) implementation leverages Gmail, Google Drive, Docs, Sheets, Meet, Calendar, and the Admin console for user provisioning and access controls, reflecting standard Collaboration category capabilities. Audio Emotion surfaces Google Workspace email and identity on its public website for customer contact and administrative communications, and governance is managed through the Admin console with role assignment and centralized account administration appropriate for a small retail team.
Audio Emotion eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
EKM Legacy ekmPowershop eCommerce eCommerce n/a 2013 2013
In 2013 Audio Emotion implemented ekmPowershop by EKM to run its online storefront, deploying the ekmPowershop application on the company website for eCommerce. The deployment reflects a small business SaaS posture, with hosting and storefront management delivered through the ekmPowershop platform and administration performed through a centralized web console by the small in‑house team in the United Kingdom. The implementation covers core eCommerce functional modules including storefront catalog management, product pages, shopping cart and checkout workflows, customer account management, and order capture for fulfillment. Operational ownership is concentrated within commercial functions, primarily sales and fulfillment, with catalog and pricing governance centralized to a single administrator to support lightweight content updates and order management processes.
Audio Emotion CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
CRM CRM 2019 2019
Digital Advertising Platform CRM 2019 2019
Marketing Analytics CRM 2022 2022
Marketing Automation CRM 2021 2021
Marketing Automation CRM 2013 2013
Audio Emotion PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2020 2020
Audio Emotion IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Content Delivery Network IaaS 2015 2015
Content Delivery Network IaaS 2020 2020

IT Decision Makers and Key Stakeholders at Audio Emotion

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Audio Emotion Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Audio Emotion IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Audio Emotion digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Audio Emotion Technographics
Audio Emotion is a Retail organization based in United Kingdom, with around 6 employees and annual revenues of $1.0 million.
Audio Emotion operates a diverse technology stack with applications such as Tawk.to, Google Workspace (Formerly Google G-Suite) and ekmPowershop, covering areas like Chatbots and Conversational AI, Collaboration and eCommerce.
Audio Emotion has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Tawk.to, Google and EKM.
Audio Emotion recently adopted applications including Microsoft Clarity in 2022, Google Workspace (Formerly Google G-Suite) in 2021 and Hubspot Marketing Automation in 2021, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Audio Emotion’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Audio Emotion’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Audio Emotion technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.