Leven, KY8 5HD,
United Kingdom
Audio Emotion Technographics
Audio Emotion Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Audio Emotion and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 6 Audio Emotion employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Audio Emotion has purchased the following applications: Tawk.to for Chatbots and Conversational AI in 2017, Google Workspace (Formerly Google G-Suite) for Collaboration in 2021, ekmPowershop for eCommerce in 2013 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Audio Emotion is running and its propensity to invest more and deepen its relationship with Tawk.to , HubSpot , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Audio Emotion revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Audio Emotion intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Audio Emotion Tech Stack and Enterprise Applications
Audio Emotion AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tawk.to | Legacy | Tawk.to | Chatbots and Conversational AI | AI-Powered Application | n/a | 2017 | 2017 |
In 2017 Audio Emotion implemented Tawk.to on its public website. The deployment uses a web embedded chat widget to provide live chat and conversational messaging to site visitors, supporting customer service and pre sale inquiries for the retail operation. With six employees the operational responsibility for Tawk.to is concentrated within a compact internal team and web operations, reflecting a web first support model for the small retailer.
Tawk.to supplies Chatbots and Conversational AI capabilities including a browser based agent console, real time visitor monitoring, canned responses, chat transcript capture and basic visitor routing, which Audio Emotion configures to manage inbound queries. Configuration and governance focus on widget placement, operating hours, message templates and agent assignment, enabling standardized response workflows for customer support. The full application name Tawk.to appears in the site source, confirming the chat widget as the primary conversational layer on the website.
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Chatbots and Conversational AI | AI-Powered Application |
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2019 | 2019 |
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Audio Emotion Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2021 | 2021 |
In 2021, Audio Emotion implemented Google Workspace (Formerly Google G-Suite) as its primary Collaboration platform to support core business functions including email, document collaboration, calendaring, and virtual meetings. The deployment covers the company’s UK retail operation and is provisioned for its six employees, aligning account management with the organization’s small-team operational footprint.
The Google Workspace (Formerly Google G-Suite) implementation leverages Gmail, Google Drive, Docs, Sheets, Meet, Calendar, and the Admin console for user provisioning and access controls, reflecting standard Collaboration category capabilities. Audio Emotion surfaces Google Workspace email and identity on its public website for customer contact and administrative communications, and governance is managed through the Admin console with role assignment and centralized account administration appropriate for a small retail team.
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Audio Emotion eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| EKM | Legacy | ekmPowershop | eCommerce | eCommerce | n/a | 2013 | 2013 |
In 2013 Audio Emotion implemented ekmPowershop by EKM to run its online storefront, deploying the ekmPowershop application on the company website for eCommerce. The deployment reflects a small business SaaS posture, with hosting and storefront management delivered through the ekmPowershop platform and administration performed through a centralized web console by the small in‑house team in the United Kingdom.
The implementation covers core eCommerce functional modules including storefront catalog management, product pages, shopping cart and checkout workflows, customer account management, and order capture for fulfillment. Operational ownership is concentrated within commercial functions, primarily sales and fulfillment, with catalog and pricing governance centralized to a single administrator to support lightweight content updates and order management processes.
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Audio Emotion CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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CRM | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2013 | 2013 |
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Audio Emotion PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2020 | 2020 |
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Audio Emotion IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Delivery Network | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Audio Emotion
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Audio Emotion Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||