Pensacola, 32502-6103, FL,
United States
Austin & Fishbein Orthodontics Technographics
Austin & Fishbein Orthodontics Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Austin & Fishbein Orthodontics and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3 Austin & Fishbein Orthodontics employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Austin & Fishbein Orthodontics has purchased the following applications: SmileSnap for Medical Practice Management in 2020, LiveChat for Chatbots and Conversational AI in 2016, Google Workspace (Formerly Google G-Suite) for Collaboration in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Austin & Fishbein Orthodontics is running and its propensity to invest more and deepen its relationship with SmileSnap , LiveChat, Inc. , Ruby or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Austin & Fishbein Orthodontics revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Austin & Fishbein Orthodontics intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Austin & Fishbein Orthodontics Tech Stack and Enterprise Applications
Austin & Fishbein Orthodontics ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SmileSnap | Legacy | SmileSnap | Medical Practice Management | ERP Services and Operations | n/a | 2020 | 2020 |
In 2020, Austin & Fishbein Orthodontics implemented SmileSnap on their public website. SmileSnap is deployed as an embedded patient-facing layer to support Medical Practice Management workflows, providing asynchronous remote consultation, patient photo capture, and initial case triage capabilities common to dental and orthodontic practices.
The implementation uses website embedding to capture patient submissions and route them into the practice's clinical review and front-desk processes, aligning with appointment coordination and consult scheduling workflows. Governance is centralized within the small clinical and administrative team of three employees, with configuration focused on user access, intake form rules, and notification routing, and SmileSnap serves as the practice's web-based intake and remote consult capture application.
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Austin & Fishbein Orthodontics AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2016 | 2016 |
In 2016, Austin & Fishbein Orthodontics implemented LiveChat on its public website to handle patient inquiries and appointment requests. The LiveChat implementation places LiveChat and Chatbots and Conversational AI functionality directly in the practice’s digital front door on emeraldcoastbraces.com, establishing web-based messaging as the primary patient contact channel.
Configuration centers on the LiveChat web widget and conversational features common to the Chatbots and Conversational AI category, including scripted greetings, managed live chat sessions, canned responses, and chat transcript capture for practice recordkeeping. Integration scope is limited to the website, and operational coverage targets patient-facing front-desk functions, with staff-driven governance and chat handling workflows controlling message routing and scheduling coordination.
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Chatbots and Conversational AI | AI-Powered Application |
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2020 | 2020 |
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Austin & Fishbein Orthodontics Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Austin & Fishbein Orthodontics implemented Google Workspace (Formerly Google G-Suite) for Collaboration. The deployment is a cloud-hosted Google Workspace SaaS implementation delivering core collaboration services, including Gmail, Calendar, Drive, Docs, and Meet, and the practice references Google Workspace usage on its public website. This indicates Google Workspace is the primary collaboration and communication layer surfaced to patients and staff via the site.
The implementation covers the full operational scope of the three-person Austin & Fishbein Orthodontics office and supports administrative functions such as appointment coordination, internal document sharing, and patient communications workflows. Configuration patterns visible on the site and in public headers align with a single domain organization model using centralized account management, shared Drive folders, and calendar scheduling typical for small healthcare practices. Governance appears lightweight with office leadership controlling access and shared resources, consistent with standard Collaboration category deployments for small clinics.
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Austin & Fishbein Orthodontics CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Lead Generation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Austin & Fishbein Orthodontics IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Austin & Fishbein Orthodontics
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Apps Being Evaluated by Austin & Fishbein Orthodontics Executives
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