Pyrmont, 2009, NSW,
Australia
Creative Australia, formerly Australia Council for the Arts and the Australia Council Technographics
Creative Australia, formerly Australia Council for the Arts and the Australia Council Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Creative Australia, formerly Australia Council for the Arts and the Australia Council and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 105 Creative Australia, formerly Australia Council for the Arts and the Australia Council employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Creative Australia, formerly Australia Council for the Arts and the Australia Council has purchased the following applications: TechnologyOne ERP for ERP Financial in 2020, Frontier Software iChris for Core HR in 2015, Microsoft 365 for Collaboration in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Creative Australia, formerly Australia Council for the Arts and the Australia Council is running and its propensity to invest more and deepen its relationship with TechnologyOne , Frontier Software , ELMO Software or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Creative Australia, formerly Australia Council for the Arts and the Australia Council revenues, which have grown to $5.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Creative Australia, formerly Australia Council for the Arts and the Australia Council intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Creative Australia, formerly Australia Council for the Arts and the Australia Council Tech Stack and Enterprise Applications
Creative Australia, formerly Australia Council for the Arts and the Australia Council ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| TechnologyOne | Legacy | TechnologyOne ERP | ERP Financial | ERP | n/a | 2020 | 2020 |
In 2020, Creative Australia implemented TechnologyOne ERP as its core ERP Financial application. Creative Australia, formerly Australia Council for the Arts and the Australia Council, deployed TechnologyOne ERP to consolidate financial processes for its roughly 105 employees in Australia, and the TechnologyOne ERP instance is surfaced on the organization website to present selected financial information.
The deployment emphasized standard ERP Financial capabilities consistent with the category, including centralized general ledger, accounts payable and receivable, budgeting and financial reporting, and fixed asset management. Configuration work focused on chart of accounts standardization, automated AP and AR workflows, and consolidated financial reporting using TechnologyOne ERP.
Operational coverage centered on finance and corporate services across the organization, with TechnologyOne ERP acting as the primary system of record for transactional finance and public-facing financial content on the website. The implementation aligned transactional processing, reporting, and internal controls within a single ERP Financial platform to support administrative and accounting functions.
Governance emphasized centralized finance control and configuration governance within TechnologyOne ERP, with phased adoption across corporate teams to standardize workflows and stewardship of financial data. Process changes prioritized consistent accounting practices and structured financial reporting through the TechnologyOne ERP environment.
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Creative Australia, formerly Australia Council for the Arts and the Australia Council HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Frontier Software | Legacy | Frontier Software iChris | Core HR | HCM | n/a | 2015 | 2016 |
In 2015, Creative Australia implemented Frontier Software iChris as its Core HR platform. The rollout targeted human resources and payroll operations for the organisation formerly known as Australia Council for the Arts, centralizing employee lifecycle functions across HR and payroll teams.
The Frontier Software iChris implementation covered payroll processing, an Electronic Time Sheet System, an E Performance module, a Human Resources Online employee portal, and Learning and Development capabilities. HR also developed and operated budget versus actual salaries spreadsheets and a multifunctional staff analysis tool to support workforce planning and organizational change workflows.
Deployment architecture linked the Frontier Software iChris HRIS layer with the organisation's new finance system, with HR owning integration requirements during the project. Implementation activity referenced Frontier Software's CHRIS21 platform in payroll management and in technical upgrade work, indicating operational coupling between HRIS payroll processes and finance ledger flows.
Governance and process restructuring were driven by HR advisers who provided statistical analysis during Enterprise Agreement bargaining and who oversaw two organisational changes within a one year period while managing technical HRIS upgrades. The organisation received a 2014 Australia Council award for Innovation for the development of the multifunctional staff analysis tool, an explicitly recorded outcome associated with this period.
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Learning and Development | HCM |
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2017 | 2017 |
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Payroll | HCM |
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2015 | 2016 |
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Recruiting | HCM |
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2020 | 2020 |
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Creative Australia, formerly Australia Council for the Arts and the Australia Council Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2019 | 2019 |
In 2019 Creative Australia implemented Microsoft 365. The deployment established Microsoft 365 as the organization’s core Collaboration platform to support email, document workflows and team communication across the agency.
The implementation leveraged standard Microsoft 365 components common to Collaboration projects, with Exchange Online handling enterprise email, SharePoint Online for document management and intranet content, Microsoft Teams for synchronous collaboration, and OneDrive for individual file sync. Identity and access were consolidated through Azure Active Directory to enable centralized account and permission management consistent with platform best practices.
Office 365 Mail is surfaced on the Creative Australia public website, indicating Exchange Online is integrated with external communications. Operational coverage emphasized corporate communications, content production and administrative functions, with governance focused on mailbox and document permission hygiene, platform configuration controls and centralized collaboration policy enforcement as the organization standardized on Microsoft 365 for Collaboration.
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Creative Australia, formerly Australia Council for the Arts and the Australia Council CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Marketing Analytics | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Creative Australia, formerly Australia Council for the Arts and the Australia Council PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2018 | 2018 |
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Transactional Email | PaaS |
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2020 | 2020 |
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Creative Australia, formerly Australia Council for the Arts and the Australia Council IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Container Service | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Creative Australia, formerly Australia Council for the Arts and the Australia Council
Apps Being Evaluated by Creative Australia, formerly Australia Council for the Arts and the Australia Council Executives
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