Sydney, NSW 2000,
France
Australian Credit and Finance Technographics
Australian Credit and Finance Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Australian Credit and Finance and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 100 Australian Credit and Finance employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Australian Credit and Finance has purchased the following applications: Google Workspace (Formerly Google G-Suite) for Collaboration in 2013, Vocalcom Hermes360 for Call Center in 2017, Intuit Mailchimp Mandrill for Transactional Email in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Australian Credit and Finance is running and its propensity to invest more and deepen its relationship with Google , Vocalcom , Intuit or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Australian Credit and Finance revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Australian Credit and Finance intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Australian Credit and Finance Tech Stack and Enterprise Applications
Australian Credit and Finance Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2013 | 2013 |
In 2013 Australian Credit and Finance implemented Google Workspace (Formerly Google G-Suite) as its primary Collaboration application. The deployment is documented on the company website and covers corporate email and document collaboration for the organization’s approximately 100 employees.
The Google Workspace (Formerly Google G-Suite) configuration centers on core Collaboration capabilities including hosted Gmail for corporate email routing, Google Drive for shared file storage, Google Docs and Sheets for real time document collaboration, and Google Calendar for scheduling. Administrative controls use the Google Admin console to provision users and groups, enforce basic device management and access controls, and manage domain level settings consistent with SaaS collaboration governance.
Architecturally the implementation is a cloud hosted SaaS model, accessible from desktop and mobile endpoints and surfaced on the public website for corporate contact and email routing. The deployment supports standard collaboration workflows for shared document editing, calendaring, and internal communications across marketing, customer service and operations functions.
Operational governance emphasizes centralized user provisioning, group based access policies, and retention settings administered through the Google Admin interface. Change to daily workflows focused on centralized document authoring and shared inbox management, with IT maintaining account lifecycle and security configurations within the Google Workspace Collaboration stack.
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Australian Credit and Finance CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Vocalcom | Legacy | Vocalcom Hermes360 | Call Center | CRM | n/a | 2017 | 2018 |
In 2017, Australian Credit and Finance implemented Vocalcom Hermes360 as a Call Center application to support contact centre and sales functions. The Vocalcom Hermes360 deployment concentrated on streamlining inbound and outbound contact centre routing and call handling while centralizing call metadata inside Salesforce.
All call data is persisted on the Salesforce Lead object, creating a simple data model that makes call records visible to sales and support users. The Vocalcom team and local distributor Quality Connex configured Vocalcom Hermes360 and implemented custom workflows that automated a large portion of the contact handling process. Functional capabilities implemented include call logging on leads, outbound campaign dialing, inbound routing and workflow automation consistent with Call Center operations.
Operational coverage focused on the contact centre for both inbound and outbound activity, with governance centered on Salesforce object-level visibility and automated workflows to align agent processes with sales follow-up. The deployment was stabilized through collaboration with Vocalcom and Quality Connex after earlier attempts with other vendors, and the customer reported a streamlined contact centre and substantial process automation following the rollout.
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Marketing Automation | CRM |
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2017 | 2017 |
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Australian Credit and Finance PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intuit | Legacy | Intuit Mailchimp Mandrill | Transactional Email | PaaS | n/a | 2015 | 2015 |
In 2015 Australian Credit and Finance deployed Intuit Mailchimp Mandrill to handle Transactional Email traffic originating from its public website. The implementation of Intuit Mailchimp Mandrill is explicitly used on the company website to send customer-facing transactional messages and is referenced in the site source code.
The deployment centers on standard transactional email capabilities, including SMTP relay and API-based message submission, template-driven content with merge field personalization, and webhook callbacks for delivery and bounce events. Configuration is implemented at the application layer of the website so that site-triggered events generate Mandrill API calls, while developer-managed API keys and template management control message formats and routing.
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Australian Credit and Finance IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Australian Credit and Finance
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Australian Credit and Finance Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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