Sydney, 2000, NSW,
Australia
Australian Financial Markets Association Australia Technographics
Australian Financial Markets Association Australia Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Australian Financial Markets Association Australia and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 35 Australian Financial Markets Association Australia employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Australian Financial Markets Association Australia has purchased the following applications: IPFX Unified Contact Centre for Call Center in 2004, Zendesk Chat for Chatbots and Conversational AI in 2023, Cisco Webex Meetings for Audio Video and Web Conferencing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Australian Financial Markets Association Australia is running and its propensity to invest more and deepen its relationship with IPFX , MessageGears , Adobe Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Australian Financial Markets Association Australia revenues, which have grown to $6.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Australian Financial Markets Association Australia intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Australian Financial Markets Association Australia Tech Stack and Enterprise Applications
Australian Financial Markets Association Australia CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| IPFX | Legacy | IPFX Unified Contact Centre | Call Center | CRM | n/a | 2004 | 2004 |
In 2004, Australian Financial Markets Association Australia deployed IPFX Unified Contact Centre as a Call Center solution when relocating premises. The implementation provided a unified telephony and contact centre platform to support customer service and operations functions across the Australia based organization.
The deployment leveraged the IPFX Vision/Call Manager suite to provide core telephony, call routing, contact handling, and embedded management reporting to measure service levels and call metrics. Configuration prioritized operational reporting and call handling workflows to align with customer service processes, and the IPFX Unified Contact Centre served as the primary application for day to day contact centre operations.
Operational rollout emphasized rapid adoption across the 35 person organization, using management reporting for governance and ongoing service level monitoring. The Australia based project produced an immediate approximately 25% reduction in call costs and an expected return on investment within two years for AFMA.
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Customer Engagement | CRM |
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2024 | 2024 |
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Support | CRM |
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2023 | 2023 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Australian Financial Markets Association Australia AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2023 | 2023 |
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Australian Financial Markets Association Australia Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
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Collaboration | Collaboration |
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2015 | 2015 |
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Collaboration | Collaboration |
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2023 | 2023 |
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Australian Financial Markets Association Australia Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application, Web and Enterprise Search | Content Management |
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2023 | 2023 |
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Content Management | Content Management |
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2014 | 2014 |
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Web Content Management | Content Management |
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2021 | 2021 |
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Australian Financial Markets Association Australia PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2015 | 2015 |
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Transactional Email | PaaS |
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2020 | 2020 |
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Australian Financial Markets Association Australia IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2024 | 2024 |
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Domain Name System (DNS) | IaaS |
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2014 | 2014 |
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Domain Name System (DNS) | IaaS |
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2024 | 2024 |
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Australian Financial Markets Association Australia CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2023 | 2023 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2013 | 2013 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2014 | 2014 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2015 | 2015 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2022 | 2022 |
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Secure Web Gateways (SWG) | CyberSecurity |
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2013 | 2013 |
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Web Application Firewalls (WAF) | CyberSecurity |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Australian Financial Markets Association Australia
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Australian Financial Markets Association Australia Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||