AI Buyer Insights:

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Australian Financial Markets Association Australia Tech Stack and Enterprise Applications

Australian Financial Markets Association Australia CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
IPFX Legacy IPFX Unified Contact Centre Call Center CRM n/a 2004 2004
In 2004, Australian Financial Markets Association Australia deployed IPFX Unified Contact Centre as a Call Center solution when relocating premises. The implementation provided a unified telephony and contact centre platform to support customer service and operations functions across the Australia based organization. The deployment leveraged the IPFX Vision/Call Manager suite to provide core telephony, call routing, contact handling, and embedded management reporting to measure service levels and call metrics. Configuration prioritized operational reporting and call handling workflows to align with customer service processes, and the IPFX Unified Contact Centre served as the primary application for day to day contact centre operations. Operational rollout emphasized rapid adoption across the 35 person organization, using management reporting for governance and ongoing service level monitoring. The Australia based project produced an immediate approximately 25% reduction in call costs and an expected return on investment within two years for AFMA.
Customer Engagement CRM 2024 2024
Customer Experience CRM 2019 2019
Customer Support CRM 2023 2023
Marketing Automation CRM 2021 2021
Australian Financial Markets Association Australia AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Zendesk Legacy Zendesk Chat Chatbots and Conversational AI AI-Powered Application n/a 2023 2023
Australian Financial Markets Association Australia Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Cisco Systems Legacy Cisco Webex Meetings Audio Video and Web Conferencing Collaboration n/a 2020 2020
Collaboration Collaboration 2015 2015
Collaboration Collaboration 2023 2023
Australian Financial Markets Association Australia Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application, Web and Enterprise Search Content Management 2023 2023
Content Management Content Management 2014 2014
Web Content Management Content Management 2021 2021
Australian Financial Markets Association Australia PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Apps Development PaaS 2015 2015
Transactional Email PaaS 2020 2020
Australian Financial Markets Association Australia IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2014 2014
Content Delivery Network IaaS 2014 2014
Content Delivery Network IaaS 2019 2019
Content Delivery Network IaaS 2024 2024
Domain Name System (DNS) IaaS 2014 2014
Domain Name System (DNS) IaaS 2024 2024
Australian Financial Markets Association Australia CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Identity and Access Management (IAM) CyberSecurity 2023 2023
Secure Email Gateways (SEGs) CyberSecurity 2020 2020
Secure Sockets Layer (SSL) CyberSecurity 2013 2013
Secure Sockets Layer (SSL) CyberSecurity 2014 2014
Secure Sockets Layer (SSL) CyberSecurity 2015 2015
Secure Sockets Layer (SSL) CyberSecurity 2022 2022
Secure Web Gateways (SWG) CyberSecurity 2013 2013
Web Application Firewalls (WAF) CyberSecurity 2022 2022

IT Decision Makers and Key Stakeholders at Australian Financial Markets Association Australia

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Australian Financial Markets Association Australia Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Australian Financial Markets Association Australia IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Australian Financial Markets Association Australia digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Australian Financial Markets Association Australia Technographics
Australian Financial Markets Association Australia is a Banking and Financial Services organization based in Australia, with around 35 employees and annual revenues of $6.0 million.
Australian Financial Markets Association Australia operates a diverse technology stack with applications such as IPFX Unified Contact Centre, Zendesk Chat and Cisco Webex Meetings, covering areas like Call Center, Chatbots and Conversational AI and Audio Video and Web Conferencing.
Australian Financial Markets Association Australia has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as IPFX, Zendesk and Cisco Systems.
Australian Financial Markets Association Australia recently adopted applications including MessageGears in 2024, Cloudflare CDN in 2024 and Cloudflare DNS in 2024, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Australian Financial Markets Association Australia’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Australian Financial Markets Association Australia’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Australian Financial Markets Association Australia technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.