Australian Human Rights Commission
Level 8, Piccadilly Tower 133 Castlereagh Street,
Sydney, 2000, NSW,
Australia
Sydney, 2000, NSW,
Australia
61 2 9284 9600
Non Profit
Australian Human Rights Commission Technographics
Australian Human Rights Commission Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Australian Human Rights Commission and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 129 Australian Human Rights Commission employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Australian Human Rights Commission has purchased the following applications: Resolve Enterprise for Case Management in 2011, Zoom for Audio Video and Web Conferencing in 2020, Intuit Mailchimp for Marketing Automation in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Australian Human Rights Commission is running and its propensity to invest more and deepen its relationship with Resolve Software Group , Zoom Video Communications , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Australian Human Rights Commission revenues, which have grown to $14.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Australian Human Rights Commission intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Australian Human Rights Commission Tech Stack and Enterprise Applications
Australian Human Rights Commission ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Resolve Software Group | Legacy | Resolve Enterprise | Case Management | ERP Services and Operations | n/a | 2011 | 2011 |
In 2011, the Australian Human Rights Commission procured Resolve Enterprise as its electronic complaints management system via an open tender to manage incoming complaints and reporting. Resolve Enterprise was established as the Commission's Case Management application for complaints handling and regulatory and HR-adjacent processes across Australia.
The implementation configured Resolve Enterprise to support intake and triage of complaints, structured case records, workflow-driven investigation and resolution tracking, and statutory reporting capabilities. Standard Case Management functionality such as document capture, role-based access controls and audit trails was applied to meet compliance and evidentiary requirements within complaints handling workflows.
The deployment serves as the central complaints platform across the Commission's complaints handling functions in Australia and is explicitly tied to processes that support licensing renewals. Public auditing and oversight records note that the platform remained the Commission's critical complaints platform since procurement, with occasional system upgrades and licensing renewals documented through 2023–2024.
Procurement via open tender in 2011 established contractual and governance arrangements that anchored Resolve Enterprise into the Commission's operational workflows, consolidating reporting and case governance under a single electronic system. The system continues to be maintained and upgraded within that governance framework to support ongoing complaints intake, case management and statutory reporting obligations.
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Australian Human Rights Commission Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, the Australian Human Rights Commission implemented Zoom as its Audio Video and Web Conferencing solution on its public website. The Zoom presence is embedded in site page source and surfaced through web join links and embedded meeting controls, enabling browser-based participation for external stakeholders and staff across Australia. This configuration supports public-facing sessions and internal collaboration by exposing Zoom meeting and webinar access directly from the commission website.
Configuration centers on core conferencing modules of Zoom, including real time audio and video, screen sharing, meeting scheduling links, and recording controls, delivered in a web-first architecture to minimize client installation for participants. The deployment directly ties Zoom to business functions of stakeholder engagement and internal communications, with the Australian Human Rights Commission Zoom Audio Video and Web Conferencing use case focused on web-embedded access and standard conferencing workflows.
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Collaboration | Collaboration |
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2016 | 2016 |
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Australian Human Rights Commission CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intuit | Legacy | Intuit Mailchimp | Marketing Automation | CRM | n/a | 2019 | 2019 |
In 2019, the Australian Human Rights Commission implemented Intuit Mailchimp to provide Marketing Automation for website-driven email communications. Intuit Mailchimp is embedded on the humanrights.gov.au website to capture subscribers and to manage outbound email messaging tied to public communications and stakeholder engagement.
The deployment centers on core Marketing Automation capabilities common to this category, including email campaign creation, audience and subscriber list management, web embed signup forms, template management, basic automation workflows, and campaign analytics. Intuit Mailchimp is configured to handle content scheduling and template-based messaging for recurring updates and targeted communications.
Operational ownership sits with communications and stakeholder engagement functions, with governance focused on subscription consent capture, editorial approval workflows, and centralized list management to align with public sector data handling practices. The implementation is scoped to web based outreach and subscriber lifecycle management, and is used as the primary tool for email based constituent engagement.
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Tag Management | CRM |
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2021 | 2021 |
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Australian Human Rights Commission ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2017 | 2017 |
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Australian Human Rights Commission IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Australian Human Rights Commission
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Australian Human Rights Commission Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Australian Human Rights Commission IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Australian Human Rights Commission digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Australian Human Rights Commission Technographics
Australian Human Rights Commission is a Non Profit organization based in Australia,
with around 129 employees and annual revenues of $14.0 million.
Australian Human Rights Commission operates a diverse technology stack with applications such as
Resolve Enterprise, Zoom and Intuit Mailchimp,
covering areas like Case Management, Audio Video and Web Conferencing and Marketing Automation.
Australian Human Rights Commission has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Resolve Software Group, Zoom Video Communications and Intuit.
Australian Human Rights Commission recently adopted applications including
Cloudflare CDN in 2022, Google Tag Manager in 2021 and Fastly in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Australian Human Rights Commission’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Australian Human Rights Commission’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Australian Human Rights Commission technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.