Australian Unity
271 Spring St, Level 15,
Melbourne, 3000, VIC,
Australia
Melbourne, 3000, VIC,
Australia
61 3 8682-7600
Insurance
Australian Unity Technographics
Australian Unity Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Australian Unity and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 7500 Australian Unity employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Australian Unity has purchased the following applications: Coupa Invoice for AP Automation in 2018, SAP SuccessFactors Compensation for Compensation Management in 2016, Microsoft 365 for Collaboration in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Australian Unity is running and its propensity to invest more and deepen its relationship with Coupa Software , Infor , Visa or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Australian Unity revenues, which have grown to $1.37 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Australian Unity intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Australian Unity Tech Stack and Enterprise Applications
Australian Unity ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Coupa Software | Legacy | Coupa Invoice | AP Automation | ERP | n/a | 2018 | 2018 |
In 2018 Australian Unity implemented Coupa Invoice as part of a broader Coupa Business Spend Management deployment. Coupa Invoice was deployed in the AP Automation category to centralize invoice capture, automate approval routing, and remove paper-based Procure-to-Pay bottlenecks across its distributed Australian offices.
The implementation included Coupa Procurement, Coupa Invoicing, Coupa Contracts, Coupa Expenses, and Single Sign On to support user access and supplier interaction. Configuration emphasized invoice validation, supplier invoice submission workflows, and automated electronic processing to handle a recurring volume of roughly 7,000 invoices per month.
Operational coverage targeted procurement, finance, and supplier management functions across Australian Unity’s insurance, health and investment business units and offices throughout Australia. Supplier adoption was a core operational signal, with vendors initiating a majority of invoices and the platform configured to accept supplier-submitted e-invoices as the primary input channel.
Governance was reinforced through built-in visibility into approvers and approval status, giving finance teams clearer auditability and control over spend approvals. Outcomes reported by the customer include $16 million saved within two years, 99 percent of invoices processed electronically within 12 months, 71 percent of invoices submitted by suppliers electronically, and only 40 invoices processed manually each month after rollout.
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ERP Financial | ERP |
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2016 | 2016 |
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Expense Management | ERP |
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2018 | 2018 |
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Expense Management | ERP |
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2019 | 2019 |
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Australian Unity HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP SuccessFactors Compensation | Compensation Management | HCM | n/a | 2016 | 2016 |
In 2016, Australian Unity implemented SAP SuccessFactors Compensation in the Compensation Management category to centralize compensation planning and pay governance within HR. The deployment was embedded in a broader SuccessFactors footprint that included Employee Central and reporting tools, aligning compensation processes with core people data.
Configuration and functional scope focused on standard Compensation Management capabilities, including structured compensation cycles for merit and bonus administration, variable pay orchestration, budget controls, approval workflows and role based access for managers and HR. The implementation emphasized compensation templates, eligibility and rules configuration, and integration with reporting for people analytics to support informed decision making.
Integrations were governed through managed integration points to internal and external systems, with explicit alignment to SAP SuccessFactors Employee Central and SuccessFactors reporting modules to ensure consistent people data. Operational ownership included HRIS and People Solutions teams, with the application supporting business projects that required authoritative people data and compensation decisioning.
Governance was established around a centralized BAU support model that handled defects, incidents, change requests and upgrades, alongside third party vendor relationship management and KPI tracking. Day to day operations were managed by People Solutions and PeopleConnect SuccessFactors leads who provided subject matter expertise for compensation administration and ongoing platform stewardship.
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Core HR | HCM |
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2016 | 2016 |
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Employee Recognition and Rewards Management | HCM |
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2020 | 2020 |
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Learning and Development | HCM |
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2017 | 2017 |
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Payroll | HCM |
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2015 | 2015 |
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Recruiting, Applicant Tracking System | HCM |
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2015 | 2015 |
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Time Clock (Hardware) | HCM |
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2017 | 2017 |
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Workforce Analytics | HCM |
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2016 | 2016 |
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Workforce Management | HCM |
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2017 | 2017 |
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Workforce Management | HCM |
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2021 | 2021 |
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Workforce Scheduling | HCM |
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2017 | 2017 |
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Australian Unity Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2021 | 2021 |
In 2021, Australian Unity implemented Microsoft 365 to standardize Collaboration capabilities across its organization. Microsoft 365 was provisioned as a cloud SaaS tenant to deliver unified communication and content services across corporate functions such as IT, HR, customer service and corporate communications. Using Microsoft 365 on their website is observable in the public site source and indicates integration of Microsoft 365 assets into external digital channels.
The deployment centered on Microsoft 365 functional modules including Exchange Online for enterprise mail, Microsoft Teams for meetings and chat, SharePoint Online for intranet and document collaboration, and OneDrive for personal file sync. Configuration work emphasized tenant level governance, identity and access controls, data retention and content lifecycle policies to support collaboration workflows. The Microsoft 365 deployment established Collaboration tooling used across internal business functions and external content channels.
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Australian Unity Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Contract Lifecycle Management | Content Management |
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2018 | 2018 |
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Web Content Management | Content Management |
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2021 | 2021 |
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Australian Unity CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2006 | 2006 |
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Australian Unity ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2021 | 2021 |
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Application Performance Management | ITSM |
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2021 | 2021 |
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IT Service Management | ITSM |
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2021 | 2021 |
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Australian Unity Investment Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Portfolio and Investment Management | Investment Management |
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2019 | 2019 |
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Australian Unity Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procurement | Procurement |
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2018 | 2018 |
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Sourcing | Procurement |
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2018 | 2018 |
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Supplier Relationship Management | Procurement |
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2018 | 2018 |
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Australian Unity PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Robotic Process Automation | PaaS |
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2018 | 2018 |
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Australian Unity IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Australian Unity CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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Web Application Firewalls (WAF) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Australian Unity
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Australian Unity Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Australian Unity IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Australian Unity digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Australian Unity Technographics
Australian Unity is a Insurance organization based in Australia,
with around 7500 employees and annual revenues of $1.37 billion.
Australian Unity operates a diverse technology stack with applications such as
Coupa Invoice, SAP SuccessFactors Compensation and Microsoft 365,
covering areas like AP Automation, Compensation Management and Collaboration.
Australian Unity has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Coupa Software, SAP and Microsoft.
Australian Unity recently adopted applications including
UKG Pro Workforce Management (Ex UKG Dimensions) in 2021, Microsoft 365 in 2021 and Sitecore CMS in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Australian Unity’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Australian Unity’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Australian Unity technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.