AI Buyer Insights:

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Authentic Group Tech Stack and Enterprise Applications

AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Tawk.to Legacy Tawk.to Chatbots and Conversational AI AI-Powered Application n/a 2017 2017
In 2017, Authentic Group deployed Tawk.to on its corporate website. Authentic Group implemented Tawk.to as a Chatbots and Conversational AI solution to embed live chat capabilities for visitor engagement and client inquiries. The implementation is centered on the Tawk.to client side JavaScript widget and the vendor hosted administrative console. The deployment was configured to support real-time messaging, visitor monitoring and session transcripts, canned responses and an offline contact form, with agent accounts, chat routing rules and widget appearance customization managed through the Tawk.to dashboard. Operational coverage is focused on the public website and front-line client facing functions, primarily client service and business development teams. Governance is exercised via the Tawk.to administrative console for user management, chat moderation and maintenance of response templates, with workflows organized to route inbound website conversations to designated agents and preserve chat transcripts for follow up.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2017 2017
In 2017, Authentic Group implemented Microsoft 365. The Microsoft 365 deployment serves as the company's Collaboration platform and the company website references Office 365 Mail for contact form routing and outbound mail. The implementation was applied across Authentic Group's 70 employees supporting its United States professional services operations. The deployment is structured as a cloud tenant with centralized administration, providing core collaboration capabilities such as Exchange Online email, SharePoint document management and Microsoft Teams messaging for team collaboration, calendaring and client communication. Identity and user provisioning were managed through the platform's centralized identity services and tenant administration, standardizing account provisioning, mail routing and access controls for administrators and staff. The Microsoft 365 Collaboration environment supports business functions including IT administration, professional services delivery, client engagement and back office communications.
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Groupe IDAIA Legacy IDAIA Cartegie Account Based Marketing CRM n/a 2018 2018
In 2018 Authentic Group deployed IDAIA Cartegie on its website. The deployment uses IDAIA Cartegie as an Account Based Marketing application to capture account level website engagement and support targeted outreach for the professional services firm. IDAIA Cartegie was configured for web based visitor identification and on site personalization, implementing capabilities typical of Account Based Marketing platforms such as account mapping, engagement signal collection, and tailored content delivery. Configuration emphasized mapping firmographic signals to target account lists and exposing prioritized account views for marketing and business development users. Operationally the implementation was scoped to marketing and business development functions within Authentic Group in the United States, with the IDAIA Cartegie instance running on the public site to surface account engagement indicators for campaign planning and outbound qualification. Governance centered on content templates and a web rollout process owned by marketing, with ongoing monitoring of site behavior and campaign variants to inform outreach and account prioritization.
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2017 2017
Application Hosting and Computing Services IaaS 2018 2018

IT Decision Makers and Key Stakeholders at Authentic Group

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Authentic Group Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Authentic Group IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Authentic Group digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Authentic Group Technographics
Authentic Group is a Professional Services organization based in United States, with around 70 employees and annual revenues of $7.0 million.
Authentic Group operates a diverse technology stack with applications such as Tawk.to, Microsoft 365 and IDAIA Cartegie, covering areas like Chatbots and Conversational AI, Collaboration and Account Based Marketing.
Authentic Group has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Tawk.to, Microsoft and Groupe IDAIA.
Authentic Group recently adopted applications including IDAIA Cartegie in 2018, OVHcloud in 2018 and Tawk.to in 2017, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Authentic Group’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Authentic Group’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Authentic Group technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.