Arcueil, 94742,
France
AUTODISTRIBUTION Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by AUTODISTRIBUTION and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 5500 AUTODISTRIBUTION employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that AUTODISTRIBUTION has purchased the following applications: Infor M3 for Manufacturing ERP in 2005, Bazaarvoice for Personalization and Product Recommendations in 2011, Zoho CRM Plus for CRM, Sales Engagement in 2011 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems AUTODISTRIBUTION is running and its propensity to invest more and deepen its relationship with Infor , Bazaarvoice , Zoho Corp. or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing AUTODISTRIBUTION revenues, which have grown to $1.12 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for AUTODISTRIBUTION intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infor | Legacy | Infor M3 | Manufacturing ERP | ERP Services and Operations | n/a | 2005 | 2005 |
In 2005, AUTODISTRIBUTION implemented Infor M3 as its Manufacturing ERP to standardize core distribution and parts wholesale operations across its European organization. AUTODISTRIBUTION is a leading auto parts distributor with approximately 5500 employees and the implementation centered on using Infor M3 to consolidate transactional processing across order-to-cash, procurement, inventory and finance functions.
The deployment emphasized Infor M3 modules typical for the Manufacturing ERP category, including inventory and warehouse management, order management, procurement and purchasing, production planning where applicable for kit assembly, and general ledger financials. AUTODISTRIBUTION cited that the functionalities of M3 are complete for running our business, which informed configuration choices that favored out of the box capabilities while enabling targeted extensions in Java to support e commerce and partner portal workflows.
Architecturally the choice of Infor M3 was driven by its Java based stack, which AUTODISTRIBUTION used to develop an e business strategy based on M3 and to accelerate web channel integration and custom application development. Operational coverage extended across distribution centers, sales and commercial teams, procurement, and finance, with the system serving as the primary transactional backbone for parts availability, pricing and order fulfillment workflows.
Governance focused on combining application configuration controls with an IT development model that leveraged M3 extensibility, enabling internal development of e business interfaces and process automations. AUTODISTRIBUTION reported that Infor M3 enabled the business to run core processes and to build an e business strategy, reflecting a stabilization of ERP operations and an architectural choice that supported ongoing Java based enhancements.
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Bazaarvoice | Legacy | Bazaarvoice | Personalization and Product Recommendations | eCommerce | n/a | 2011 | 2011 |
In 2011 AUTODISTRIBUTION implemented Bazaarvoice as the customer review and product recommendation engine within its iDGARAGES.com e-commerce initiative, classified under Personalization and Product Recommendations. The Bazaarvoice deployment was executed as part of a centralized Group e-commerce program reporting to the Group CEO and the investment fund Towerbrook, and it supported both B2C and B2B channels including the Garage AD banner site ad-auto.fr and a partner network of roughly 1,800 to 2,000 garages across France. The implementation concentrated on collection and syndication of user generated content, review display and rating widgets to populate customer facing product and service pages.
Configuration and operational scope included embedding Bazaarvoice review widgets into the iDGARAGES.com storefront, instrumenting review submission and moderation workflows, and aligning content presentation with conversion and UX initiatives driven alongside traffic analysis tools such as Google Analytics and Webmaster Tools. Rollout and governance were managed by a centralized e-commerce and marketing team with P&L accountability and direct executive oversight, accompanied by a small product team that executed the one year design and development cadence for the site. Bazaarvoice served as the platform level Personalization and Product Recommendations component within AUTODISTRIBUTION group commerce architecture while the broader iDGARAGES project recorded rapid traffic growth to about 250 K monthly visitors and conversion improvements in subsequent years.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoho Corp. | Legacy | Zoho CRM Plus | CRM, Sales Engagement | CRM | n/a | 2011 | 2011 |
In 2011, AUTODISTRIBUTION implemented Zoho CRM Plus to centralize customer and partner engagement across the Group and to support a concurrent e-commerce and marketplace push. The deployment was positioned at group level for a company with approximately 5,500 employees, and it was explicitly aligned with the strategic B2C and B2B initiatives such as iDGARAGES.com and the Garage AD network.
Zoho CRM Plus was configured to deliver core CRM,Sales Engagement capabilities including lead and contact management, sales pipeline orchestration, campaign management and service case handling, supplemented with dashboards and reporting for executive oversight. Configuration focused on unified customer profiles and campaign orchestration to serve both consumer bookings and wholesale account management, reflecting typical Zoho CRM Plus functional patterns for sales and marketing automation.
The implementation integrated CRM workflows with digital channels and marketing tools already in use, namely Mailchimp for email campaigns, Bazaarvoice for customer reviews, and web analytics sources such as Google Analytics and Webmaster Tools for traffic and conversion analysis. Operational coverage extended across marketing, sales, customer service and e-commerce operations, and the CRM supported engagement flows linking the iDGARAGES.com storefront and the ad-auto.fr garage network to back-office sales and appointment processes.
Governance and rollout were managed with direct reporting lines to the Group CEO and to the Investment Fund, and the initiative was delivered alongside a one year design cycle for the consumer website with a cross-functional team of five to ten managers. The broader digital program that included Zoho CRM Plus achieved documented outcomes, including traffic growth from zero to 250,000 visitors per month within two years, a conversion rate increase from 0.1 to 0.9 percent, expansion of the partner network to roughly 2,000 garages and over CA$4 million of garage sales reported in 2015, with the CRM supporting customer engagement and campaign execution across those channels.
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TRM
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Market |
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Live |
Insight |
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Treasury Management | TRM |
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2009 | 2009 |
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