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Avance En Calidad Tech Stack and Enterprise Applications

Avance En Calidad AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Tawk.to Legacy Tawk.to Chatbots and Conversational AI AI-Powered Application n/a 2019 2019
In 2019, Avance En Calidad implemented Tawk.to on its public website a-movil.com to enable real-time customer messaging and web engagement. The Tawk.to deployment used the vendor web chat widget embedded across product and contact pages to support web-based customer service and lead capture workflows. This implementation aligns with the Chatbots and Conversational AI category and established a front-line digital engagement channel for retail customer inquiries. Implementation activities included configuring agent accounts and role based administration, authoring canned responses for common queries, and enabling visitor monitoring and offline message capture to preserve conversations outside business hours. Operational coverage focused on the company website and supported the customer support and sales functions serving the Mexico market, with site level governance set to manage agent access and message moderation. The configuration emphasized lightweight web instrumentation and agent tooling consistent with chat widget deployments in the Chatbots and Conversational AI category.
Avance En Calidad Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Salesforce Legacy Slack Connect Collaboration Collaboration n/a 2022 2022
In 2022, Avance En Calidad implemented Slack Connect as its Collaboration application through vendor Salesforce. Avance En Calidad, a Mexican retail firm with 143 employees, is using Slack on their website to surface real time messaging for customers and external partners, and the deployment centers on Slack Connect workspaces to manage external channel access. Configuration focused on external channels and guest access patterns consistent with Collaboration category capabilities, including channel based messaging, file sharing, and presence management. Slack Connect was structured to map channels to business functions, prioritizing customer engagement and partner coordination, and web surfaced Slack links were used to route site visitors into monitored conversation channels. Operational coverage concentrates on customer facing teams and cross functional coordination between sales and operations, with governance implemented through workspace administration, channel naming conventions, guest user lifecycles, and access approval processes. Administrative controls and channel moderation rules were established to manage external collaboration through Slack Connect, linking Avance En Calidad Slack Connect Collaboration directly to customer engagement and partner collaboration workflows.
Avance En Calidad eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Shopify Legacy Shopify eCommerce eCommerce n/a 2022 2022
In 2022, Avance En Calidad implemented Shopify as its eCommerce platform. Shopify is deployed on the company website https://www.a-movil.com/ to deliver an online storefront for its retail operations in Mexico, supporting product merchandising and online sales for a 143 employee organization with approximately 14000000 in revenue. The implementation leverages core eCommerce capabilities typical of Shopify, including storefront product catalog, checkout and payment workflows, inventory and order management, and customer account functionality, consolidating primary online commerce operations on the Shopify platform. Operational ownership is concentrated with web operations and merchandising functions who manage catalog updates, pricing and order processing through the Shopify admin, while customer service and fulfillment workflows are aligned to online order flows and in-store operations.
eCommerce eCommerce 2022 2022
Avance En Calidad ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2022 2022
Avance En Calidad PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2015 2015
Avance En Calidad IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2022 2022
Application Hosting and Computing Services IaaS 2022 2022
Content Delivery Network IaaS 2016 2016
Content Delivery Network IaaS 2022 2022

IT Decision Makers and Key Stakeholders at Avance En Calidad

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Avance En Calidad Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Avance En Calidad IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Avance En Calidad digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Avance En Calidad Technographics
Avance En Calidad is a Retail organization based in Mexico, with around 143 employees and annual revenues of $14.0 million.
Avance En Calidad operates a diverse technology stack with applications such as Tawk.to, Slack Connect and Shopify, covering areas like Chatbots and Conversational AI, Collaboration and eCommerce.
Avance En Calidad has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Tawk.to, Salesforce and Shopify.
Avance En Calidad recently adopted applications including Slack Connect in 2022, Shopify in 2022 and Tiendanube eCommerce in 2022, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Avance En Calidad’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Avance En Calidad’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Avance En Calidad technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.