bldg 2 Brentwood, 37027, TN,
United States
Avankia LLC Technographics
Avankia LLC Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Avankia LLC and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 100 Avankia LLC employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Avankia LLC has purchased the following applications: Olark Live Chat for Chatbots and Conversational AI in 2015, Google Workspace (Formerly Google G-Suite) for Collaboration in 2013, Oracle NetSuite CRM for CRM in 2007 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Avankia LLC is running and its propensity to invest more and deepen its relationship with Olark , Google , Oracle or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Avankia LLC revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Avankia LLC intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Avankia LLC Tech Stack and Enterprise Applications
Avankia LLC AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Olark | Legacy | Olark Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2015 | 2015 |
In 2015, Avankia LLC deployed Olark Live Chat on its public website. The implementation places Olark Live Chat within the Chatbots and Conversational AI category to enable real-time customer messaging and inquiry capture on the corporate site, and it is implemented as a web-embedded client-side widget to initiate agent conversations and collect session context.
Configuration emphasizes the Olark chat widget, the operator console, transcript storage and canned response capabilities. Agents operate through the Olark Live Chat interface to handle concurrent conversations, tag interactions and record contact details for follow up, while chat transcripts and visitor metadata are retained to support lead qualification and issue triage workflows.
Operational ownership is with customer-facing teams including sales and support, and governance includes defined availability windows, routing rules and archival of conversations for audit and follow-up. The deployment is focused on site-level instrumentation as the customer-facing engagement layer, with Olark Live Chat serving as the primary real-time communication channel on Avankia LLC's United States website.
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Avankia LLC Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2013 | 2013 |
In 2013, Avankia LLC implemented Google Workspace (Formerly Google G-Suite) to provide core Collaboration capabilities for the company. The rollout established a cloud-hosted SaaS productivity stack anchored by Gmail, Google Drive, Google Docs, and Google Calendar, with the Google Workspace admin console used for domain provisioning, tenant management, and centralized administrative controls.
Avankia LLC's use of Google Workspace (Formerly Google G-Suite) for Collaboration was configured to enable document co-editing, centralized file storage, shared calendaring, and team communication, with identity and access controls and group-based sharing policies managed through the admin console. Operational coverage includes client delivery, internal operations, and sales support functions within the professional services organization, and governance emphasis centers on centralized user provisioning, access controls, group policies, and data retention settings.
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Avankia LLC CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite CRM | CRM | CRM | n/a | 2007 | 2007 |
In 2007, Avankia LLC implemented Oracle NetSuite CRM. The professional services firm of roughly 100 employees deployed Oracle NetSuite CRM to centralize customer records and standardize CRM processes across sales, marketing, and client delivery teams.
Deployment followed a cloud first SaaS architecture, with Oracle NetSuite CRM provisioned as a multi tenant cloud application and configured for contact and account management, lead and opportunity management, pipeline forecasting, activity tracking, case management, and operational reporting and dashboards. Configuration work included role based access controls, custom fields and forms to reflect professional services workflows, and workflow automation to enforce sales stages and service handoffs.
Operational scope covered sales, marketing, and service functions, delivered through a phased rollout to align user onboarding and process change. Governance emphasized centralized data ownership, defined sales stage definitions and approval gates, and ongoing configuration governance to maintain data quality and consistent CRM processes across the organization.
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CRM | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Avankia LLC TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2019 | 2019 |
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Avankia LLC PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2013 | 2013 |
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Transactional Email | PaaS |
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2018 | 2018 |
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Avankia LLC IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Avankia LLC
| First Name | Last Name | Title | Function | Department | Phone | |
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| CTO | CXO | Finance | ||||
| Senior Developer | Manager | IT | ||||
| Senior Software Developer | Manager | IT |
Apps Being Evaluated by Avankia LLC Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||