Avetta
3300 Triumph Blvd Ste. 800,
Lehi, 84043, UT,
United States
Lehi, 84043, UT,
United States
1 949-936-4500
Professional Services
Avetta Technographics
Avetta Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Avetta and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1500 Avetta employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Avetta has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2019, Jobvite for Recruiting, Applicant Tracking System in 2013, TeamSupport SnapEngage for Chatbots and Conversational AI in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Avetta is running and its propensity to invest more and deepen its relationship with Oracle , Jobvite , TeamSupport or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Avetta revenues, which have grown to $230.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Avetta intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Avetta Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP Financial Management | n/a | 2019 | 2019 |
In 2019 Avetta implemented Oracle NetSuite ERP as its ERP Financial system and positioned the program as a highly visible enterprise initiative that included concurrent rollouts of SalesForce, NetSuite, Zuora and a Customer Support Platform. The engagement was led from a project management perspective to coordinate sequence, cutover windows and stakeholder alignment across commercial and finance workstreams.
Oracle NetSuite ERP was configured to provide core ERP Financial capabilities including general ledger, accounts receivable, accounts payable and order to cash processes, with configuration focused on financial close controls and billing orchestration appropriate to a services-led business. The implementation emphasized configuration of revenue management and billing interfaces consistent with subscription and professional services billing patterns.
Integrations were explicitly scoped with SalesForce, Zuora and the Customer Support Platform to synchronize customer master, contract and order data, and to route subscription billing and invoice events into Oracle NetSuite ERP for financial posting. Integration design prioritized record-level reconciliation between CRM and ERP, subscription billing handoff from Zuora into NetSuite, and case or ticket reference linkage from the Customer Support Platform into order and revenue records.
Governance for the rollout was organized through a centralized program office that led cross functional finance, sales and customer success teams, established configuration change control, and managed cutover and user enablement activities. The narrative centers on Avetta, Oracle NetSuite ERP and ERP Financial as the core system relationship, with implementation signals showing tight orchestration between financial modules and upstream commercial systems.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Jobvite | Legacy | Jobvite | Recruiting, Applicant Tracking System | HCM | n/a | 2013 | 2013 |
In 2013, Avetta implemented Jobvite as its applicant tracking system. Jobvite is used as a Recruiting,Applicant Tracking System and was embedded on Avetta's career site to capture candidate applications and manage online job postings.
The implementation concentrated on core Jobvite capabilities, including job posting management, candidate application capture, resume parsing and candidate profile management, and workflow-based applicant tracking. Jobvite was configured to present branded career pages and to route incoming applications into recruiter queues for review and screening.
Integration points focused on the career site integration, where Jobvite job pages and the application intake form were hosted on Avetta's website to centralize inbound candidate data. Operational ownership rested with Avetta talent acquisition and recruiting teams who used the Jobvite platform for requisition management, interview scheduling workflows, and applicant status tracking.
Governance changes established centralized intake processes and recruiter workflow rules within Jobvite, including role based access for recruiters and hiring managers and configured approval paths for moving candidates through stages. The deployment standardized applicant data capture on the website, aligning online applications with Avetta's Recruiting,Applicant Tracking System processes and day to day recruiting operations.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| TeamSupport | Legacy | TeamSupport SnapEngage | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Avetta deployed TeamSupport SnapEngage on its public website as a Chatbots and Conversational AI implementation to provide live chat and automated conversational touchpoints for customer-facing interactions. The deployment centers on the TeamSupport SnapEngage web chat widget and associated administrative console, instrumented to manage real time visitor interactions and configure conversational flows for support and sales inquiries. Avetta TeamSupport SnapEngage Chatbots and Conversational AI supports customer support, customer success, and sales lead capture as primary business functions through web based engagement and agent assisted handoffs.
The implementation includes typical Chatbots and Conversational AI functional modules such as proactive chat invitations, scripted bot flows for qualification, agent escalation routing, and a console for live agent responses and canned replies. Configuration work focused on chat flow logic, response templates, role based access to the agent console, and data capture fields for contact qualification. The TeamSupport SnapEngage application name is surfaced in agent tooling and site markup to centralize chat operations on the website.
Operational coverage was scoped to the public website and to Avetta customer support and commercial teams within the United States, with governance applied through admin role separation, chat policy controls, and scripted escalation protocols. Rollout attention emphasized conversation orchestration and agent workflow adaptation to ensure live handoffs from automated flows to human agents. Documentation and training for support agents and admins enabled consistent use of TeamSupport SnapEngage as the front line conversational channel.
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Chatbots and Conversational AI | AI-Powered Application |
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2020 | 2020 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2018 | 2018 |
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Audio Video and Web Conferencing | Collaboration |
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2021 | 2021 |
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Collaboration | Collaboration |
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2016 | 2016 |
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Collaboration | Collaboration |
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2017 | 2017 |
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Event Management | Collaboration |
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2021 | 2021 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Contract Lifecycle Management | Content Management |
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2019 | 2019 |
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Digital Signing | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Account Based Marketing | CRM |
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2020 | 2020 |
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Account Based Marketing | CRM |
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2021 | 2021 |
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Account Based Marketing, Sales Engagement | CRM |
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2020 | 2020 |
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Call Center | CRM |
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2018 | 2018 |
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Call Center, Customer Engagement | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2024 | 2024 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2022 | 2022 |
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Marketing Analytics | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2020 | 2020 |
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Incident Management | ITSM |
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2018 | 2018 |
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IT Service Management | ITSM |
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2018 | 2018 |
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Remote Monitoring and Management | ITSM |
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2020 | 2020 |
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PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Project Portfolio Management | PPM |
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2020 | 2020 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Apps Development | PaaS |
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2019 | 2019 |
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Transactional Email | PaaS |
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2018 | 2018 |
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Transactional Email | PaaS |
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2019 | 2019 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Cloud Storage | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Avetta
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Avetta Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Avetta Technographics
Avetta is a Professional Services organization based in United States,
with around 1500 employees and annual revenues of $230.0 million.
Avetta operates a diverse technology stack with applications such as
Oracle NetSuite ERP, Jobvite and TeamSupport SnapEngage,
covering areas like ERP Financial, Recruiting, Applicant Tracking System and Chatbots and Conversational AI.
Avetta has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Jobvite and TeamSupport.
Avetta recently adopted applications including
Talkdesk CX Cloud in 2024, Magnite (ex Rubicon Project) in 2022 and Zoom in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Avetta’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Avetta’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Avetta technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.