Avianca Holdings
Avenida El dorado No. 59 - 15,
Bogota, x,
Colombia
Bogota, x,
Colombia
57 1587-7700
Transportation
Avianca Holdings Technographics
Avianca Holdings Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Avianca Holdings and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 13000 Avianca Holdings employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Avianca Holdings has purchased the following applications: SAP S/4 HANA for ERP Financial in 2018, Moodle LMS for Learning and Development in 2018, Amadeus Passenger Recovery for Travel Management in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Avianca Holdings is running and its propensity to invest more and deepen its relationship with SAP , CellPoint Digital , Moodle or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Avianca Holdings revenues, which have grown to $3.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Avianca Holdings intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Avianca Holdings Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP S/4 HANA | ERP Financial | ERP Financial Management | n/a | 2018 | 2019 |
In 2018, Avianca Holdings implemented SAP S/4 HANA as its ERP Financial platform, establishing a single finance backbone for the airline holding. The SAP S/4 HANA deployment centralized core finance and accounting processes, standardizing the company chart of accounts and financial close routines on the S/4 data model.
The implementation included standard ERP Financial functional modules such as general ledger, accounts payable, accounts receivable, asset accounting, cash and treasury management, and financial close and reporting capabilities. SAP S/4 HANA was provisioned to leverage the SAP HANA in-memory database for transactional processing and real-time financial reporting, aligning transactional posting, period-end close, and statutory reporting to the platform.
Operationally the rollout focused on enterprise data consolidation and process harmonization across corporate finance functions, enabling integration patterns typical for ERP Financial deployments, including batch extracts and API-based interfaces for downstream analytics and reporting. The architecture favored a unified data model to reduce reconciliation efforts and to support cross-functional processes between finance, procurement, and operations.
Governance emphasized master data controls, a staged cutover approach, and finance process redesign to adopt S/4 HANA accounting principles and closing workflows. Change management and finance role redefinition were coordinated to ensure consistent use of the new ERP Financial system across Avianca Holdings business units.
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Payment Processing | ERP Financial Management |
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2024 | 2024 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Moodle | Legacy | Moodle LMS | Learning and Development | HCM | n/a | 2018 | 2018 |
In 2018, Avianca Holdings implemented Moodle LMS as its Learning and Development platform on the corporate website. The deployment places Moodle LMS on avianca.com to provide web-based access to centralized course catalogs, learner enrollment, and self-service training for the company’s workforce. This configuration ties the application directly to the corporate site, enabling course delivery and learner access through the website interface.
The implementation leverages core Learning and Development capabilities of Moodle LMS, including course creation and management, assessment and grading workflows, user role and cohort administration, and native reporting for administrators. Governance and operational control are organized around site-level administrators and course instructors who manage content and enrollments through the website, providing a centralized learning management layer for Avianca Holdings’ employee population.
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Learning and Development | HCM |
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2021 | 2021 |
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Workforce Planning | HCM |
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2017 | 2017 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Amadeus IT Group | Legacy | Amadeus Passenger Recovery | Travel Management | ERP Services and Operations | n/a | 2021 | 2021 |
In 2021 Avianca Holdings renewed and expanded its Amadeus Altéa agreement and deployed Amadeus Passenger Recovery to strengthen operations and disruption management across its Latin America network. The deployment of Amadeus Passenger Recovery was announced alongside digital booking flow and PSS modernization efforts and was positioned to optimize and automate disruption handling and passenger reaccommodation workflows.
Amadeus Passenger Recovery was configured to automate core disruption-management functions, including automated reaccommodation routing, passenger notification orchestration, and agent-assist workflows for complex rebooking scenarios. The implementation emphasized orchestration between recovery rules and operational decisioning to accelerate reaccommodation and reduce manual intervention.
Integrations focused on the Amadeus Altéa ecosystem and the airline's digital booking flow, aligning the Amadeus Passenger Recovery deployment with ongoing PSS modernization work. Operational coverage included airline operations, reservations, and customer service teams in Latin America, with the solution operating as part of the carrier s end to end disruption handling and passenger reaccommodation process.
Governance was organized to coordinate the Passenger Recovery rollout with parallel booking flow and PSS initiatives, concentrating change control within operations and revenue management functions to standardize recovery rules and operational runbooks. Outcomes stated with the deployment included improved speed and efficiency in passenger reaccommodation and a greater level of automation in disruption management.
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Process Mining | Analytics and BI |
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2019 | 2019 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2015 | 2015 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2017 | 2017 |
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Customer Support | CRM |
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2021 | 2021 |
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Customer Support | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2017 | 2017 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2023 | 2024 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Web Gateways (SWG) | CyberSecurity |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Avianca Holdings
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Avianca Holdings Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Avianca Holdings IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Avianca Holdings digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Avianca Holdings Technographics
Avianca Holdings is a Transportation organization based in Colombia,
with around 13000 employees and annual revenues of $3.00 billion.
Avianca Holdings operates a diverse technology stack with applications such as
SAP S/4 HANA, Moodle LMS and Amadeus Passenger Recovery,
covering areas like ERP Financial, Learning and Development and Travel Management.
Avianca Holdings has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP, Moodle and Amadeus IT Group.
Avianca Holdings recently adopted applications including
CellPoint Digital’s Payment Orchestration Platform in 2024, Comply365 in 2023 and IntelliBoard in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Avianca Holdings’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Avianca Holdings’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Avianca Holdings technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.