London, SE26 5QW,
United Kingdom
Avilah Online Limited Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Avilah Online Limited and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 Avilah Online Limited employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Avilah Online Limited has purchased the following applications: Tawk.to for Chatbots and Conversational AI in 2020, GoDaddy Webmail for Collaboration in 2013, WooCommerce for eCommerce in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Avilah Online Limited is running and its propensity to invest more and deepen its relationship with Tawk.to , GoDaddy , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Avilah Online Limited revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Avilah Online Limited intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tawk.to | Legacy | Tawk.to | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Avilah Online Limited deployed Tawk.to as its customer-facing web chat solution on its corporate website. The implementation uses Tawk.to and aligns with the Chatbots and Conversational AI category, embedding the vendor's client-side JavaScript chat widget into the site to provide conversational UI for visitor engagement, and leveraging the cloud-hosted message routing and vendor console typical of the application.
Configuration focused on the live chat widget, agent dashboard and canned responses modules common to Tawk.to, with offline message capture and chat transcript logging enabled for follow up. Operational coverage targeted client engagement and support workflows within Avilah's professional services operations in the United Kingdom, with governance centered on chat handling procedures, transcript retention and lead capture configuration, and agents accessing Tawk.to through web and mobile consoles.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| GoDaddy | Legacy | GoDaddy Webmail | Collaboration | Collaboration | n/a | 2013 | 2013 |
In 2013, Avilah Online Limited deployed GoDaddy Webmail as its Collaboration application. The company uses GoDaddy Webmail on its website to host domain-based email for its ten-person professional services firm, providing web-based inbox access, mailbox hosting, contact management and basic message filtering. Avilah Online Limited GoDaddy Webmail Collaboration supports client communications and internal correspondence across sales and operations functions, with mailboxes provisioned under the avilauk.com domain. The deployment is delivered as a GoDaddy-hosted webmail architecture accessed by browser clients and standard email protocols.
Configuration and administration are managed through the GoDaddy control panel, focusing on mailbox provisioning, account administration and domain-level governance. Operational scope covers all staff and client-facing workflows, with governance centered on domain account controls and administrative provisioning policies. GoDaddy Webmail is the primary Collaboration application for email and contact management for Avilah Online Limited.
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Collaboration | Collaboration |
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2021 | 2021 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Automattic | Legacy | WooCommerce | eCommerce | eCommerce | n/a | 2021 | 2021 |
In 2021, Avilah Online Limited deployed WooCommerce as the core eCommerce platform on its public website, engaging Automattic as the vendor. The implementation uses WooCommerce within a WordPress-hosted site to deliver standard eCommerce capabilities including catalog management, storefront product pages, shopping cart and checkout, and order capture tied to the company website. The deployment supports the UK-based professional services firm and centralizes online client engagement on the site.
Configuration work emphasized product catalog setup, checkout and payment gateway configuration, shipping and tax rule definition, and order management workflows to support sales, operations and customer service functions. WooCommerce was configured for SKU-level product data, inventory flagging inside the platform, and administrative order processing interfaces for fulfillment and support teams. Governance focused on site-level administrative roles and permissions in the WooCommerce admin console, and operational processes were established for order intake, invoicing and fulfillment.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2013 | 2013 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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