Avista Utilities
1411 East Mission Avenue,
Spokane, 99202, WA,
United States
Spokane, 99202, WA,
United States
1 509-489-0500
Utilities
Avista Utilities Technographics
Avista Utilities Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Avista Utilities and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1950 Avista Utilities employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Avista Utilities has purchased the following applications: Oracle E-Business Suite for ERP Financial in 2015, Hitachi Ventyx FocalPoint Suite for Asset Performance Management in 2016, Typeform for Survey and Questionnaire in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Avista Utilities is running and its propensity to invest more and deepen its relationship with Oracle , Hitachi Vantara , IBM or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Avista Utilities revenues, which have grown to $1.96 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Avista Utilities intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Avista Utilities Tech Stack and Enterprise Applications
Avista Utilities ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle E-Business Suite | ERP Financial | ERP | n/a | 2015 | 2016 |
In 2015, Avista Utilities implemented Oracle E-Business Suite as part of Project Compass. The Oracle E-Business Suite deployment addressed the company’s ERP Financial needs while Phase 1 concurrently selected Oracle Customer Care and Billing (CC&B) to replace the outdated customer information system and IBM’s Maximo to replace the work management and electric and natural gas meter systems.
The Oracle E-Business Suite implementation focused on configuring core financial workflows typical of ERP Financial deployments, including general ledger, accounts payable and accounts receivable processes and integrated financial reporting pipelines. IntelliTect designed and implemented the architectural and system integration solutions, and they managed a mixed implementation team of HP and IntelliTect engineers to build integrations and resolve escalated development issues. IntelliTect also designed automated testing and deployment processes to support iterative delivery.
The program executed a complex integration architecture comprising 120 separate integrations between line-of-business and custom systems, explicitly including CC&B, Maximo, Ventyx, Oracle EBS, and ESRI’s ArcGIS. Integrations were implemented as point-to-point and orchestrated interfaces across customer care, field operations, meter systems, GIS and finance systems, with IntelliTect and HP engineering resources responsible for integration development and operational handoff.
Governance and rollout emphasized centralized integration design, automated testing and deployment pipelines, and an escalation path led by IntelliTect engineers to address development risks and issues. The implementation narrative centers on multi-system orchestration among customer care, work management, meter data and financial systems, with Oracle E-Business Suite serving as the ERP Financial backbone within the Project Compass integration topology.
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Avista Utilities ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Hitachi Vantara | Legacy | Hitachi Ventyx FocalPoint Suite | Asset Performance Management | ERP Services and Operations | n/a | 2016 | 2016 |
In 2016 Avista Utilities deployed Hitachi Ventyx FocalPoint Suite as its Asset Performance Management platform to centralize asset health analytics and risk-based prioritization. Hitachi Ventyx FocalPoint Suite was positioned to deliver condition-based monitoring, asset health modeling, and work prioritization capabilities across Avista Utilities asset management functions.
The implementation focused on configuration of asset health scoring, failure mode and effects workflows, and scheduling rules that align maintenance planning with risk profiles. The Hitachi Ventyx FocalPoint Suite implementation included standard data models and automation of analytic job runs to support ongoing condition assessment and prioritization workflows.
Integrations were implemented with Avista Utilities existing enterprise systems and data sources including IBM Maximo, ArcGIS, Cognos reporting, Oracle CC&B, ABB Service Suite, and Oracle Financials, enabling the Asset Performance Management application to consume work history, geospatial asset data, customer and billing context, and financial cost elements. Reporting and analytics design leveraged SQL and Cognos artifacts to validate data integrity and provide standardized operational reporting from the Hitachi Ventyx FocalPoint Suite.
Governance and rollout emphasized data governance, regression testing, and cross functional process alignment, with SME responsibilities around database design, integration validation, and defect remediation. Process changes included standardized fault and work order data definitions and new validation rules to ensure consistent input into the Asset Performance Management workflows.
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Enterprise Asset Management | ERP Services and Operations |
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2014 | 2014 |
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Field Service Management | ERP Services and Operations |
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2014 | 2014 |
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Utilities ERP | ERP Services and Operations |
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2016 | 2016 |
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Utilities ERP | ERP Services and Operations |
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2014 | 2014 |
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Avista Utilities Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Typeform | Legacy | Typeform | Survey and Questionnaire | Collaboration | n/a | 2019 | 2019 |
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Avista Utilities Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Document Management | Content Management |
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2012 | 2013 |
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Web Content Management | Content Management |
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2016 | 2016 |
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Avista Utilities CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Analytics | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Utilities Customer Care and Billing | CRM |
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2012 | 2013 |
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Avista Utilities ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2017 | 2017 |
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Avista Utilities PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2015 | 2015 |
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Avista Utilities IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2001 | 2001 |
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IT Decision Makers and Key Stakeholders at Avista Utilities
| First Name | Last Name | Title | Function | Department | Phone | |
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Vice President, Chief Information Officer and Chief Security Officer | CXO | IT | |
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Director Innovation and Strategy | Director | Finance | |
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Chief Data Strategist | CXO | IT | |
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Data Science BI Manager | Manager | IT | |
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Director, Enterprise Project Management - Asset Management | Director | Operations | |
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Fleet Manager | Manager | Supply Chain | |
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Vice President & Chief Strategy Officer | CXO | Operations | |
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Senior Vice President, Chief Operating Officer | CXO | Operations | |
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Director, Clean Energy Strategy | Director | Finance | |
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Senior Vice President, Energy Resources | VP | Operations | |
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Vice President of Energy Delivery | VP | Operations | |
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Senior Vice President, Chief Operating Officer | CXO | Operations | |
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Customer Care & Billing Manager | Manager | Customer Service | |
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Chief Information Officer & Chief Security Officer | CXO | IT | |
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Power Measurement Tech | CXO | Finance | |
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Electric Operations Manager | Manager | Finance | |
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Field Service Support | Manager | Operations | |
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Human Resources Manager | Manager | HR | |
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Manager of SCADA/Energy Mgmt Systems | Manager | IT | |
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Manager, Asset Maintenance Program Delivery | Manager | Operations | |
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IT Operations Manager | Manager | IT | |
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Manager Field Services | Manager | Operations | |
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Asset Maintenance Manager | Manager | Operations | |
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Project & Asset Accounting Manager | Manager | Finance | |
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Enterprise Asset Management - Senior Planner | Non Manager | Operations | |
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EAM and Logistics Manager | Manager | Operations | |
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Enterprise Applications and Site Reliability Engineering Manager | Manager | IT | |
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Enterprise Asset Management - Senior Planner | Manager | Operations | |
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Senior Operations and Maintenance Manager | Manager | Operations | |
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Apps Being Evaluated by Avista Utilities Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Avista Utilities IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Avista Utilities digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Avista Utilities Technographics
Avista Utilities is a Utilities organization based in United States,
with around 1950 employees and annual revenues of $1.96 billion.
Avista Utilities operates a diverse technology stack with applications such as
Oracle E-Business Suite, Hitachi Ventyx FocalPoint Suite and Typeform,
covering areas like ERP Financial, Asset Performance Management and Survey and Questionnaire.
Avista Utilities has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Hitachi Vantara and Typeform.
Avista Utilities recently adopted applications including
Crazy Egg in 2020, Salesforce Marketing Cloud in 2020 and Typeform in 2019,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Avista Utilities’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Avista Utilities’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Avista Utilities technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.