Hempstead, HP2 7DX,
United Kingdom
Away Resorts Ltd Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Away Resorts Ltd and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1450 Away Resorts Ltd employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Away Resorts Ltd has purchased the following applications: Microsoft Viva for Employee Experience in 2022, Sojern for Guest Management in 2019, LiveChat for Chatbots and Conversational AI in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Away Resorts Ltd is running and its propensity to invest more and deepen its relationship with Microsoft , The Access Group , WorkForce Software or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Away Resorts Ltd revenues, which have grown to $220.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Away Resorts Ltd intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Viva | Employee Experience | HCM | n/a | 2022 | 2022 |
In 2022, Away Resorts Ltd implemented Microsoft Viva to centralize employee communications and engagement as part of its Employee Experience initiatives. The deployment positioned Microsoft Viva to serve the organization wide people and communications layer across its hospitality estate.
The implementation prioritized migration of the enterprise social channel from Workplace to Viva Engage, moving company wide communications onto Viva Engage as the primary engagement and collaboration channel. Configurations emphasized engagement workflows, incentive mechanisms to accelerate adoption, and support for HR processes including onboarding, training program delivery and reward and recognition workflows. Training and content governance were put in place to support Regional People Partner teams and to sustain platform adoption across functional HR use cases.
Operational coverage included 17 holiday park, hotel and golf club locations across the United Kingdom, with Regional People Partners accountable for recruitment, ENPS outcomes and regional people operations. Governance combined project management of the communications migration with a bi monthly DE&I taskforce and incentive led rollout tactics to drive uptake. Explicit outcomes recorded in the implementation notes include significant savings from the platform consolidation, a 100% growth in engagement and presence on the new platform, and an uplift in group wide ENPS accompanied by cost savings.
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Recruiting, Applicant Tracking System | HCM |
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2020 | 2020 |
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Workforce Management | HCM |
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2016 | 2016 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sojern | Legacy | Sojern | Guest Management | ERP Services and Operations | n/a | 2019 | 2019 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2017 | 2017 |
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Collaboration | Collaboration |
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2018 | 2018 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2019 | 2019 |
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Personalization and Product Recommendations | eCommerce |
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2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2016 | 2016 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Partner Relationship Management | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2015 | 2015 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Cloud Storage | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Application Firewalls (WAF) | CyberSecurity |
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2021 | 2021 |
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