AWX
69-75 Sandgate Road,
Albion, 4010, QLD,
Australia
Albion, 4010, QLD,
Australia
61 7 3238 0800
Professional Services
AWX Technographics
AWX Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by AWX and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 250 AWX employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that AWX has purchased the following applications: JXT Digital Marketing Platform for Candidate Relationship Management in 2018, Ruby Live Chat for Chatbots and Conversational AI in 2021, Microsoft 365 for Collaboration in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems AWX is running and its propensity to invest more and deepen its relationship with JXT , Humanforce , Ruby or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing AWX revenues, which have grown to $30.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for AWX intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
AWX Data, Technology Stack, and Enterprise Applications
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| JXT | Legacy | JXT Digital Marketing Platform | Candidate Relationship Management | HCM | U4Consulting | 2018 | 2018 |
In 2018 AWX implemented JXT Digital Marketing Platform from vendor JXT as a Candidate Relationship Management solution and deployed it on their public website, with system integration support from U4Consulting. The implementation targeted AWX recruitment and talent engagement activities within its Australia operations and was positioned to centralize candidate capture and outreach on the corporate site.
Configuration work focused on core Candidate Relationship Management capabilities typical of the category, including candidate profile capture and enrichment, segmented candidate lists, marketing automation for nurture campaigns, web form and landing page capture, and email campaign orchestration. The JXT Digital Marketing Platform was configured to handle candidate consent and opt in workflows and to maintain a persistent candidate database for ongoing engagement across hiring cycles.
Deployment was implemented as a web integrated instance of JXT Digital Marketing Platform, instrumenting the AWX website for lead capture and campaign delivery, and exposing candidate-facing forms and tracking for recruiter follow up. Operational coverage centered on talent acquisition and recruitment marketing functions, with data flows organized to support candidate handoff to internal recruiting teams.
Governance included role based access controls, standardized candidate data schemas, and process alignment between recruitment and marketing teams, guided by U4Consulting for configuration and rollout practices. The implementation narrative reflects AWX, JXT Digital Marketing Platform, Candidate Relationship Management, and the integration point of the application on AWX website.
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Time and Attendance | HCM |
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2016 | 2016 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Ruby | Legacy | Ruby Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, AWX implemented Ruby Live Chat on its corporate website to provide real-time client engagement for the professional services firm. Ruby Live Chat is deployed as a Chatbots and Conversational AI capability that surfaces on the website to capture inbound client inquiries and route conversations to internal teams. AWX is an Australia based professional services firm with approximately 250 employees, and the implementation is focused on web-based, client-facing interactions rather than back-office automation.
The Ruby Live Chat deployment centers on browser-embedded chat widgets and an agent console for AWX staff, leveraging standard Chatbots and Conversational AI functionality such as real-time messaging, canned responses, agent routing, session transcripts, and human handoff. Configuration work emphasized conversation scripting and routing rules aligned to professional services workflows, enabling scripted qualification, file exchange during sessions, and escalation paths to account or sales personnel. These functional modules are consistent with typical chat and conversational automation used to triage and manage client enquiries online.
Technically the solution is implemented as a site-level integration, embedded in AWX web pages to present chat availability and capture session data within the web context. Operational coverage is focused on client engagement and pre-sales support, with governance centered on chat handling protocols, escalation procedures to account teams, and transcript retention practices for client continuity. No system integrator or third-party backend integrations are specified in the source, so the narrative is limited to the embedded web deployment and internal operational alignment.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
AWX implemented Microsoft 365 in 2018 to establish a cloud collaboration platform across the firm. Microsoft 365 is used to provide core Collaboration capabilities and is surfaced on AWX's public website for select customer-facing content and contact pages.
Configuration centered on standard Microsoft 365 modules such as Exchange Online for corporate email, SharePoint Online for intranet and document management, Microsoft Teams for synchronous collaboration, and OneDrive for personal file synchronization. The Microsoft 365 deployment was configured with role-based access and tenant-level policy controls aligned to Collaboration platform practices, enabling co-authoring, version control, managed document libraries, and team channels.
Architecturally the implementation follows a cloud-native, single-tenant Microsoft 365 model with centralized identity and account provisioning for AWX's Australia-based workforce of approximately 250 employees. Operational coverage includes professional services delivery teams, client engagement functions, marketing, and corporate administration, with administration consolidated under a central IT or platform team responsible for mailbox provisioning, site collection governance, and Teams lifecycle management.
Governance focused on permission models, information architecture for SharePoint sites, and applied compliance settings within the Microsoft 365 tenant to control access and retention for collaboration artifacts. Rollout and adoption were executed as a firmwide program with staged provisioning of mailboxes, SharePoint sites, and Teams workspaces to support AWX business functions.
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2018 | 2018 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at AWX
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by AWX Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD AWX Technographics
AWX is a Professional Services organization based in Australia,
with around 250 employees and annual revenues of $30.0 million.
AWX operates a diverse technology stack with applications such as
JXT Digital Marketing Platform, Ruby Live Chat and Microsoft 365,
covering areas like Candidate Relationship Management, Chatbots and Conversational AI and Collaboration.
AWX has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as JXT, Ruby and Microsoft.
AWX recently adopted applications including
Ruby Live Chat in 2021, Ecwid in 2021 and Amazon EC2 in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of AWX’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates AWX’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete AWX technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.