Jakarta, 10270,
Indonesia
Axa Services Indonesia Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Axa Services Indonesia and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 100 Axa Services Indonesia employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Axa Services Indonesia has purchased the following applications: Merimen ePolicy for Insurance Policy Administration in 2014, Salesforce Chat (formerly Salesforce Live Agent) for Chatbots and Conversational AI in 2021, Microsoft 365 for Collaboration in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Axa Services Indonesia is running and its propensity to invest more and deepen its relationship with Merimen Ventures , Salesforce , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Axa Services Indonesia revenues, which have grown to $12.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Axa Services Indonesia intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Merimen Ventures | Legacy | Merimen ePolicy | Insurance Policy Administration | ERP Services and Operations | n/a | 2014 | 2014 |
In 2014, Axa Services Indonesia implemented Merimen ePolicy to automate issuance of Travel and Marine insurance products and to extend real-time partner visibility. The deployment used Merimen ePolicy as the Insurance Policy Administration solution with Travel and Marine modules configured to streamline policy issuance and partner-facing visibility for bancassurance and partner channels in Indonesia.
The implementation combined policy issuance automation, workflow orchestration, and partner visibility capabilities typical of Insurance Policy Administration systems, with Merimen ePolicy providing the core module stack for underwriting and issuance processes. The rollout emphasized business partner connectivity and simplified channel processes through real-time interfaces and a partner portal approach, and the program is documented on Merimen Fermion news and portal materials. The deployment delivered measurable partner visibility and process simplification outcomes as recorded by Merimen/Fermion.
|
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Chat (formerly Salesforce Live Agent) | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
|
Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Web Content Management | Content Management |
|
2021 | 2021 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Sales Automation, CRM, Sales Engagement | CRM |
|
2021 | 2021 |
|
|
|
|
|
Tag Management | CRM |
|
2018 | 2018 |
|
ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Performance Management | ITSM |
|
2022 | 2022 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2014 | 2014 |
|
CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
DDoS Protection | CyberSecurity |
|
2019 | 2019 |
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Secure Email Gateways (SEGs) | CyberSecurity |
|
2019 | 2019 |
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