AZ Damian Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by AZ Damian and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1400 AZ Damian employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that AZ Damian has purchased the following applications: Microsoft Azure Cloud Services for Application Hosting and Computing Services in 2019, Algolia Search for Application, Web and Enterprise Search in 2018, Atos Unify OpenScape Contact Center for Call Center in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems AZ Damian is running and its propensity to invest more and deepen its relationship with Microsoft , Algolia , Atos or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing AZ Damian revenues, which have grown to $180.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for AZ Damian intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Azure Cloud Services | Application Hosting and Computing Services | IaaS | n/a | 2019 | 2019 |
Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Algolia | Legacy | Algolia Search | Application, Web and Enterprise Search | Content Management | n/a | 2018 | 2018 | ||
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Web Content Management | Content Management |
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2017 | 2017 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Atos | Legacy | Atos Unify OpenScape Contact Center | Call Center | CRM | n/a | 2018 | 2018 | In 2018, AZ Damian implemented Atos Unify OpenScape Contact Center to centralize incoming communications as part of its best practice healthcare mission. The Atos Unify OpenScape Contact Center deployment falls under the Call Center category and was selected to provide better service to patients, referring physicians and medical staff at AZ Damian hospital in Ostend, Belgium. The implementation focused on contact routing, agent desktop configuration and queue management capabilities, including automatic call distribution, interactive voice response and call recording aligned with patient service workflows. The full application name Atos Unify OpenScape Contact Center is used as the primary contact center platform for service orchestration and agent handling. The deployment architecture integrated Atos Unify OpenScape Contact Center with the hospital telephony layer and operational patient service processes, and included configuration of agent profiles, skill based routing and reporting dashboards to support scheduling and referral handling. Governance work emphasized aligning contact center workflows with clinical and administrative procedures and training agents on standardized operating protocols to handle patient and physician inquiries. The implementation operationalized a Call Center solution to support patient services, coordination with referring physicians and internal medical staff across hospital operations. | |
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Marketing Automation | CRM |
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2018 | 2018 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2019 | 2019 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2020 | 2020 |
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