Azul Airlines
Av. Marcos Penteado de Ulhoa Rodrigues n. 939, 8th floor EdifÃcio Jatoba CondomaÂnio Castelo Branco Office Park Tambore,
Barueri, 06460-040,
Brazil
Barueri, 06460-040,
Brazil
55 11 4831-2880
Transportation
Azul Airlines Technographics
Azul Airlines Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Azul Airlines and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 13543 Azul Airlines employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Azul Airlines has purchased the following applications: CAE Flightscape Crew Management (formerly Sabre AirCentre Crew Manager) for Workforce Management, Workforce Planning, Workforce Scheduling in 2019, Linx Core for Point Of Sale in 2015, Tableau for Analytics and BI in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Azul Airlines is running and its propensity to invest more and deepen its relationship with CAE , Linx , Tableau Software or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Azul Airlines revenues, which have grown to $3.25 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Azul Airlines intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Azul Airlines Tech Stack and Enterprise Applications
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CAE | Legacy | CAE Flightscape Crew Management (formerly Sabre AirCentre Crew Manager) | Workforce Management, Workforce Planning, Workforce Scheduling | HCM | n/a | 2019 | 2019 |
In 2019, Azul Airlines implemented CAE Flightscape Crew Management (formerly Sabre AirCentre Crew Manager) to centralize crew planning and day-of operations. The deployment targeted Azul's Crew Operations and Flight Operations teams across Latin America and replaced prior Sabre Crew Control, signaling a move to a cloud-based crew management architecture supporting Workforce Management,Workforce Planning,Workforce Scheduling requirements.
The CAE Flightscape Crew Management implementation consolidated core capabilities for crew planning, day-of disruption management, regulatory compliance workflows, and real-time crew communications. Configuration focused on centralized rostering and operational control, enabling schedule orchestration and compliance checks aligned with regional aviation rules, while supporting direct crew messaging and status updates during operations.
Operational coverage emphasized crew scheduling and dispatching functions across the carrier's Latin American network, with the cloud-based structure intended to provide continuous availability for day-of decisioning. Governance changes included centralization of planning authority within Crew Operations and closer operational coordination between crew scheduling and on-duty operations teams.
Azul positioned the CAE Flightscape Crew Management deployment to optimize crew utilization and to improve crew satisfaction, reflecting modernization of crew management processes and a shift to cloud-native operational tooling for workforce scheduling and planning.
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Linx | Legacy | Linx Core | Point Of Sale | ERP Services and Operations | n/a | 2015 | 2015 |
In 2015, Azul Airlines implemented Linx Core as its Point Of Sale solution, a customer reference listed on the vendor website. The engagement focused on standardizing transaction handling and centralizing point of sale operations for customer-facing sales terminals.
Linx Core was configured to deliver core Point Of Sale capabilities including transaction processing, payment capture workflows, pricing and promotions controls, receipt management, and sales reporting. Configuration work emphasized terminal provisioning, centralized catalog and pricing settings, and operational rules to support consistent front-line sales execution.
The roll out centered on governance of POS configuration and transaction controls to align sales data with enterprise reporting and revenue processes. Linx Core Point Of Sale was positioned to provide operational consistency across Azul Airlines sales operations through standardized POS workflows, terminal management, and consolidated sales reporting.
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tableau Software | Legacy | Tableau | Analytics and BI | Analytics and BI | n/a | 2015 | 2016 |
In 2015, Azul Airlines implemented Tableau for Analytics and BI to establish a culture of data beginning in the Fuel Efficiency department. The initial rollout started with seven Tableau Desktop licenses and a small team, and the implementation was driven by a need for rapid, interactive analysis and immediate results.
The deployment expanded from Desktop authoring to a centralized Server deployment that publishes shared data sources. Azul now analyzes roughly 200 million records housed in a SQL Server data center, and Tableau is used across four departments including executives, maintenance, operational control, and the board of pilots, with plans to expand access to flight crew members and approximately 1,000 initial pilots.
Functional capabilities implemented include Tableau Desktop for visualization and analyst-led exploration, and Tableau Server for governance, site-specific access, and shared data source publishing. Administrators integrated Tableau Server with Active Directory to secure user access and to manage features and users centrally, enabling teams to move from being consumers of reports to providers of governed data assets.
Rollout followed a gradual, demand-driven expansion model, growing from a three-person analytics team to cross-departmental adoption as stakeholders observed interactive dashboards and faster decision cycles. Azul reported that meetings became more dynamic and outcome-oriented, with teams frequently adjusting filters or variables and leaving meetings with actionable results in minutes. Future operational plans mentioned by the company include extending Tableau through APIs and mobile device access for executives and crew.
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Analytics and BI | Analytics and BI |
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2019 | 2019 |
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Data Warehouse | Analytics and BI |
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2019 | 2019 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2019 | 2019 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2023 | 2023 |
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Web Content Management | Content Management |
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2018 | 2018 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Campaign Management | CRM |
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2022 | 2022 |
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Customer Experience | CRM |
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2017 | 2017 |
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Customer Experience | CRM |
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2022 | 2022 |
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2011 | 2011 |
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Tag Management | CRM |
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2017 | 2017 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Extract, Transform, and Load (ETL) | PaaS |
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2019 | 2019 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2011 | 2011 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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Content Delivery Network | IaaS |
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2011 | 2011 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Security Orchestration, Automation, and Response (SOAR) | CyberSecurity |
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2023 | 2023 |
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IT Decision Makers and Key Stakeholders at Azul Airlines
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Azul Airlines Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Azul Airlines IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Azul Airlines digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Azul Airlines Technographics
Azul Airlines is a Transportation organization based in Brazil,
with around 13543 employees and annual revenues of $3.25 billion.
Azul Airlines operates a diverse technology stack with applications such as
CAE Flightscape Crew Management (formerly Sabre AirCentre Crew Manager), Linx Core and Tableau,
covering areas like Workforce Management, Workforce Planning, Workforce Scheduling, Point Of Sale and Analytics and BI.
Azul Airlines has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as CAE, Linx and Tableau Software.
Azul Airlines recently adopted applications including
DocuSign eSignature in 2023, StackPath CDN in 2023 and Pentera Platform in 2023,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Azul Airlines’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Azul Airlines’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Azul Airlines technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.