B3Living
Scania House 17 Amwell Street Hoddesdon,
Hoddesdon, EN11 8TS,
United Kingdom
Hoddesdon, EN11 8TS,
United Kingdom
44 19 9245 3700
Non Profit
B3Living Technographics
B3Living Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by B3Living and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 180 B3Living employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that B3Living has purchased the following applications: Infor SunSystems for ERP Financial in 2014, Click4Assistance for Chatbots and Conversational AI in 2021, Microsoft 365 for Collaboration in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems B3Living is running and its propensity to invest more and deepen its relationship with Infor , Click4Assistance , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing B3Living revenues, which have grown to $35.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for B3Living intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
B3Living Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infor | Legacy | Infor SunSystems | ERP Financial | ERP Financial Management | n/a | 2014 | 2014 |
In 2014, B3Living implemented Infor SunSystems as its ERP Financial solution. Castle supplied and installed all necessary hardware and software, delivering a fully operational IT and telecoms environment by the first day of operation, and Infor SunSystems financial management software was installed as part of that initial go live.
The deployment concentrated on core financial management capabilities within Infor SunSystems, covering general ledger and transaction processing workflows consistent with ERP Financial operations. Modules for ePurchasing and for managing fixed assets were scheduled for installation at a later date, with the implementation plan sequencing those module rollouts after the initial finance go live.
The project tied the provisioned IT and telecoms baseline to finance operations across the organisation, enabling immediate transactional processing and establishing the infrastructure required for subsequent module additions. Castle acted as the supplier and installer of the hardware and software components, and the staged approach preserved a clear operational separation between initial financial functionality and the later ePurchasing and fixed asset module deployments.
|
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Click4Assistance | Legacy | Click4Assistance | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, B3Living implemented Click4Assistance as a web-facing conversational interface. Click4Assistance is deployed in the Chatbots and Conversational AI category and is embedded on the B3Living public website to handle visitor inquiries and digital engagement.
The implementation configures common Chatbots and Conversational AI capabilities including a real-time web chat widget, automated conversational workflows, canned responses, and agent escalation routing to support customer service and digital engagement teams. Operational governance focuses on conversational script management, session monitoring and analytics for ongoing tuning, with day to day ownership by online services and customer support functions.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2019 | 2019 |
In 2019, B3Living deployed Microsoft 365. The implementation placed Microsoft 365 in the Collaboration category to centralize communications, document management and staff collaboration across its United Kingdom operations.
The deployment used core Microsoft 365 collaboration services including Exchange Online email, SharePoint intranet and document libraries, and Microsoft Teams for synchronous communication and meetings. Configuration work emphasized tenant provisioning, license alignment for roughly 180 employees, and role based access controls to reflect departmental boundaries between care delivery and corporate functions. Microsoft 365 is referenced explicitly to identify the platform driving these collaboration capabilities.
Microsoft 365 functionality is surfaced on B3Living's public website, indicating integration points between cloud collaboration services and web facing content or authentication workflows tied to the tenant. Operational coverage spans front office, HR, and care coordination teams within the nonprofit, supporting document collaboration, internal messaging and meeting orchestration across sites in the United Kingdom.
Governance centered on centralized tenant administration, license management and security policy configuration, with access controls and audit settings aligned to social care recordkeeping and compliance practices. The B3Living Microsoft 365 Collaboration deployment functions as an organization wide collaboration platform that consolidates email, document lifecycle management and internal communications.
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Digital Signing | Content Management |
|
2022 | 2022 |
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Web Content Management | Content Management |
|
2016 | 2016 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
|
2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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|
Application Hosting and Computing Services | IaaS |
|
2016 | 2016 |
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IT Decision Makers and Key Stakeholders at B3Living
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by B3Living Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from B3Living IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the B3Living digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD B3Living Technographics
B3Living is a Non Profit organization based in United Kingdom,
with around 180 employees and annual revenues of $35.0 million.
B3Living operates a diverse technology stack with applications such as
Infor SunSystems, Click4Assistance and Microsoft 365,
covering areas like ERP Financial, Chatbots and Conversational AI and Collaboration.
B3Living has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Infor, Click4Assistance and Microsoft.
B3Living recently adopted applications including
DocuSign eSignature in 2022, Click4Assistance in 2021 and Hotjar in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of B3Living’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates B3Living’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete B3Living technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.